Exam 6: Project Team Building, Conflict, and Negotiation

On the first day of class your professor distributed a syllabus that promised to base your course grade on a series of unannounced exams and a massive group project. As you scanned the room that day, you noted that many of your classmates did not share your enthusiasm for the subject and many were C students at best. You felt that your perfect 4.0 GPA was at stake if the professor's almost diabolical grading scheme were to be implemented. You decided right away that it was up to you to negotiate a grading scheme of equal parts class attendance, open book quizzes, and trivial homework assignments. How should you prepare for the negotiation and how should you proceed?

Trust based on a person's competence would be summarized by this team member's affectionate statement towards another team member:

What are the primary ways of resolving conflict? Which is most effective?

What is negotiation? Why is it important in project management?

The globalization committee was halfway through their first meeting before the team leader realized that his boss had granted him authority that wasn't going to be agreed to by the functional managers of his team. After the meeting, his team members reported back to their units and the team leader's phone began to ring. The source of the conflict he is about to experience is:

Conflict is not a state, but a:

Administrative conflict arises through management hierarchy, organizational structure, or company philosophy.

An excellent starting point in negotiations is to:

You have assembled your project team, and as luck would have it, you added every person to your team that you wanted. Your team has a diverse set of skills, and each member has at least one skill that another doesn't have. This is why you chose each one; otherwise you couldn't hope to deliver the project. What is wrong with segmenting the team in terms of their specific duties?

Which of these terms is most likely associated with task outcomes?

A key determinant of project success is a:

The number one predictor of project success is:

High turnover among project team members is a key element of success since new team members will bring fresh perspectives and ideas to the group.

Productive interdependencies hinge upon:

Cletus thought they were draining the swamp, but Spike was convinced they were better off building a bridge across it. Their project team was doomed to failure owing to their:

The Dean's laissez faire attitude hit its zenith when he had missed five department chair meetings in a row despite the pressing needs of the MBA Curriculum Revision Team. No one was sure what to do so they did nothing, and the MBA program remained as it had always been as the revision team slunk back to their offices. If only there had been:

Conflict associated with disagreement in project scope, priorities, or objectives is:

Two research studies conducted over a decade apart discovered that the major sources of conflict within project teams are:

Everyone on the virtual project team agreed to respond to e-mail within 24 hours of receipt, and this:

The BEST source of troubleshooting for problems is the: