Question 1

_____ refers to a change in the attitudes and behaviors of a few employees in the organization.

Accepted Answer

A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change 
A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change

Question 2

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ________.

Accepted Answer

The answer of A type of OD intervention that enhances...

Question 3

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

The answer of _____ is the generation of novel ideas...

Question 4

Cyrus's Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Accepted Answer

A)  Disagreements about the benefits 
B)  Self interests 
C)  A lack of understanding and trust 
D)  Uncertainty 
E)  Goals and rewards 
A)  Disagreements about the benefits 
B)  Self interests 
C)  A lack of understanding and trust 
D)  Uncertainty 
E)  Goals and rewards

Question 5

Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

Accepted Answer

A)  organization change 
B)  organization development 
C)  people change 
D)  culture change 
E)  artifact change 
A)  organization change 
B)  organization development 
C)  people change 
D)  culture change 
E)  artifact change

Question 6

Scenario - Jaimie Hall

The continuing development and improvement of computer information systems has made a powerful impression on Jaimie Hall, CEO of See-Saw City SSC). The current computer system at SSC is seven years old, and while still highly useful and reliable, Jaimie is wondering if a new system would be more efficient and more useful. Jaimie recognized that some of her managers would prefer to keep the old system, while others have been requesting that the company update its information capability.
-To overcome the resistance to the new system, Jaimie can use any of the following techniques, EXCEPT:

Accepted Answer

A)  education and communication. 
B)  participation in designing the system. 
C)  negotiation. 
D)  coercion. 
E)  all of these can be used. 
A)  education and communication. 
B)  participation in designing the system. 
C)  negotiation. 
D)  coercion. 
E)  all of these can be used.

Question 7

You are the production manager for Connor's Construction, Inc. You decide to change the production procedure to increase efficiency. One of your long-time foremen is resisting the change, insisting that the idea won't work. Which of the following obstacle is he exhibiting?

Accepted Answer

A)  Different assessment and goals 
B)  Uncertainty about the future 
C)  A lack of trust 
D)  All of these 
E)  Uncertainty about the future and a lack of trust only 
A)  Different assessment and goals 
B)  Uncertainty about the future 
C)  A lack of trust 
D)  All of these 
E)  Uncertainty about the future and a lack of trust only

Question 8

Which of the following symbolizes to all employees that the change is important for the organization?

Accepted Answer

A)  Education 
B)  Coercion 
C)  Participation 
D)  Negotiation 
E)  Top management support 
A)  Education 
B)  Coercion 
C)  Participation 
D)  Negotiation 
E)  Top management support

Question 9

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as an ________type of organization.

Accepted Answer

A)  experimental organization 
B)  cooperative organization 
C)  entrepreneurial organization 
D)  disruptive organization 
E)  creative organization 
A)  experimental organization 
B)  cooperative organization 
C)  entrepreneurial organization 
D)  disruptive organization 
E)  creative organization

Question 10

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ________.

Accepted Answer

The answer of A type of OD intervention in which...

Question 11

The adoption of a new idea or behavior by an organization is known as organizational ________.

Accepted Answer

A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility. 
A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility.

Question 12

Which of the following refers to a major shift in the norms, values, attitudes, and mindset of the entire organization?

Accepted Answer

A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change 
A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change

Question 13

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called ________.

Accepted Answer

A)  a search initiative 
B)  creativity 
C)  an ideal champion 
D)  a great idea 
E)  strategic analysis 
A)  a search initiative 
B)  creativity 
C)  an ideal champion 
D)  a great idea 
E)  strategic analysis

Question 14

Communication and education tactic to change implementation should be used when:

Accepted Answer

A)  initiators clearly have power. 
B)  group has power over implementation. 
C)  change is technical. 
D)  users need to feel involved. 
E)  group will lose out in change. 
A)  initiators clearly have power. 
B)  group has power over implementation. 
C)  change is technical. 
D)  users need to feel involved. 
E)  group will lose out in change.

Question 15

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as
_____ .

Accepted Answer

organizati

Question 16

Which of the following is a person who sees the need for and fights for productive change in an organization?

Accepted Answer

A)  A creative individual 
B)  A catalyst 
C)  An idea champion 
D)  A sponsor 
E)  A critic 
A)  A creative individual 
B)  A catalyst 
C)  An idea champion 
D)  A sponsor 
E)  A critic

Question 17

_____ change is a change in the organization's product or service outputs.

Accepted Answer

A)  Technology 
B)  Product 
C)  Entrepreneurship 
D)  Creative 
E)  Incremental 
A)  Technology 
B)  Product 
C)  Entrepreneurship 
D)  Creative 
E)  Incremental

Question 18

Productive innovation refers to innovations in products, services, or processes that radically change an industry's
rules of the game for producers and consumers.

Accepted Answer

A) True 
 B)False

Question 19

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Accepted Answer

A) True 
 B)False

Question 20

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

A) True 
 B)False

_____ refers to a change in the attitudes and behaviors of a few employees in the organization.

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ________.

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Cyrus's Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

You are the production manager for Connor's Construction, Inc. You decide to change the production procedure to increase efficiency. One of your long-time foremen is resisting the change, insisting that the idea won't work. Which of the following obstacle is he exhibiting?

Which of the following symbolizes to all employees that the change is important for the organization?

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as an ________type of organization.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ________.

The adoption of a new idea or behavior by an organization is known as organizational ________.

Which of the following refers to a major shift in the norms, values, attitudes, and mindset of the entire organization?

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called ________.

Communication and education tactic to change implementation should be used when:

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Which of the following is a person who sees the need for and fights for productive change in an organization?

_____ change is a change in the organization's product or service outputs.

Productive innovation refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 8: Managing Change and Innovation

_____ refers to a change in the attitudes and behaviors of a few employees in the organization.

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ________.

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Cyrus's Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

You are the production manager for Connor's Construction, Inc. You decide to change the production procedure to increase efficiency. One of your long-time foremen is resisting the change, insisting that the idea won't work. Which of the following obstacle is he exhibiting?

Which of the following symbolizes to all employees that the change is important for the organization?

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as an ________type of organization.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called ________.

The adoption of a new idea or behavior by an organization is known as organizational ________.

Which of the following refers to a major shift in the norms, values, attitudes, and mindset of the entire organization?

The generation of novel ideas that may meet perceived needs or respond to opportunities for the organization is called ________.

Communication and education tactic to change implementation should be used when:

The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .

Which of the following is a person who sees the need for and fights for productive change in an organization?

_____ change is a change in the organization's product or service outputs.

Productive innovation refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters