Exam 14: Operations Management

Three tools that can be used to determine an efficiency sequence are Gantt charts, load charts, and_____________ .

Choose the one statement below that is not an important conclusion about how organizational processes must change.

Application of PERT Network Analysis Grace has just graduated from college with a degree in business administration and is totally overwhelmed by her first job. When she was in school, she could work on projects one at a time, and now she finds that she must juggle several projects with multiple activities. Grace is amazed that her supervisor, Linda, seems to have everything planned in a neat flowchart. Linda's current project is to oversee the construction of an office building, and Grace is determined to understand all of the actions that must take place, the major activities, and potential problems so she can be proactive. -Linda is using PERT network analysis primarily as a_____________ tool.

If a project manager notices some slippage on a critical activity, perhaps _____________from a noncritical activity can be borrowed and temporarily assigned to work on the critical one.

Application of PERT Network Analysis Grace has just graduated from college with a degree in business administration and is totally overwhelmed by her first job. When she was in school, she could work on projects one at a time, and now she finds that she must juggle several projects with multiple activities. Grace is amazed that her supervisor, Linda, seems to have everything planned in a neat flowchart. Linda's current project is to oversee the construction of an office building, and Grace is determined to understand all of the actions that must take place, the major activities, and potential problems so she can be proactive. -If Linda and Grace work together developing a new product that will be tested in several markets, the best device to use for this project would be _____________.

If a project requires coordinating hundreds of activities, some that must be done simultaneously and some that cannot begin until earlier activities have been completed, which of the following would be used?

Any event on the on the critical path that is delayed will

Define the term "slack time" and describe how it is used in managing a project.

In Japan, just- in- time (JIT)systems are called kanban.

Briefly describe project management.

Organizational processes are a requirement for successful value chain management.

Aron can assemble 1000 widgets with 10 hours of direct labor at a fixed cost of materials and capital. What is his labor productivity?

What is a Gantt chart? How can managers use Gantt charts?

Key issues related to operations management include all of the following except

Application of Value Chain Management Glenn is a novice at using value chain management, but realizes that he has to learn more about making it a success and how it is reshaping the office. Glenn has several problems with which he needs help. Here are his perceived needs: 1. comprehensive and seamless integration, 2. new technology, 3. better ways to get work done, 4. vision from people- centered managers, and 5. quality work. -His second need is/are_____________ .

Explain a PERT network analysis.

_____________is flowchart like diagram that depicts the sequence of activities needed to complete a project and the time or costs associated with each activity.

Compare value chain management and supply chain management.

Application of Value Chain Management Glenn is a novice at using value chain management, but realizes that he has to learn more about making it a success and how it is reshaping the office. Glenn has several problems with which he needs help. Here are his perceived needs: 1. comprehensive and seamless integration, 2. new technology, 3. better ways to get work done, 4. vision from people- centered managers, and 5. quality work. -_____________is/are Glenn's third need.

Application of Value Chain Management Glenn is a novice at using value chain management, but realizes that he has to learn more about making it a success and how it is reshaping the office. Glenn has several problems with which he needs help. Here are his perceived needs: 1. comprehensive and seamless integration, 2. new technology, 3. better ways to get work done, 4. vision from people- centered managers, and 5. quality work. -Glenn needs _____________ for the fourth organizational need.