Exam 7: Managing Human Resources

When Chrysler Corp.tests applicants for autoworker positions on their mechanical dexterity in an attempt to determine if they have the capability of performing an assembly-line job, this is an example of:

The HR manager is responsible to avoid intentional and unintentional discrimination.

The interests of shareholders are often pitched against the interests of workers to the detriment of the latter.

Human resource planning includes all the activities that managers engage in to forecast their current and future needs for human resources.

Discuss the role of the HR manager with respect to labour relations.What are the reasons why employees would vote to have a union represent their interests in negotiating with management? Why are some employees anti-union?

Demand forecasts estimate the availability and qualifications of current employees now and in the future and the supply of qualified workers in the external labour market.

The process of identifying the job descriptions and the job specifications for all of the jobs within an organization is known as:

The Canadian Human Rights Act prohibits discrimination on the bases of:

In a performance appraisal, managers, peers, subordinates, customers, and even those who are being appraised themselves participate in the evaluation process.

Canada has become a truly diverse country, especially with respect to which of the following the dimensions?

Discuss the two most important ways in which performance appraisal and feedback contribute to the effective management of human resources within an organization.

Tests, which assess the skills of a job applicant necessary for the successful performance of the job, are known as:

A is when managers estimate the qualifications and numbers of employees an organization will need given its goals and strategies.

The managers of ABC Company decided that their company would pay wages that were generally above the industry average.They were hoping to attract better-qualified employees than other firms.This is an example of managers making a decision regarding:

What type of interviewing question is being used when all of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?"

Workers may desire to unionize for all of the following reasons, except

The Human Rights Act restricts the employer's right to reward high-performing employees.

The job description is the process of identifying the tasks and duties that make up a job.

When managers look outside to fill open positions, this is known as:

Managers who have outsourcing experience have found that outsourcing works poorly for tasks that can be rule-based and do not require creativity.