Question 1

The process of identifying in writing the tasks, duties, and responsibilities for a specific job is known as:

Accepted Answer

A) Selection 
B) A job description 
C) Job specification 
D) Performance appraisal 
E) Development 
A) Selection 
B) A job description 
C) Job specification 
D) Performance appraisal 
E) Development

Question 2

When Ford Motor Co.tests applicants for assembly-line positions to determine their reading and mathematical skills in order to determine if they can do these types of jobs, what type of screening procedure is being used?

Accepted Answer

A) Ad hoc tests 
B) Personality tests 
C) Situational tests 
D) Unstructured tests 
E) Ability tests 
A) Ad hoc tests 
B) Personality tests 
C) Situational tests 
D) Unstructured tests 
E) Ability tests

Question 3

To help eradicate harassment in the workplace, managers should develop and clearly communicate a workplace harassment policy endorsed by top management.

Accepted Answer

A) True 
 B)False

Question 4

When a salesperson is evaluated by his or her manager twice a year on a number of performance dimensions, this is an informal appraisal.

Accepted Answer

A) True 
 B)False

Question 5

Selection tools must be reliable and valid.

Accepted Answer

A) True 
 B)False

Question 6

Quid pro quo sexual harassment occurs when a harasser _.

Accepted Answer

A) asks or forces an employee to perform sexual favours to keep a job 
B) asks or forces an employee to perform sexual favours to receive a promotion 
C) asks or forces an employee to perform sexual favours to obtain a work-related opportunity 
D) asks or forces an employee to perform sexual favours to receive a raise 
E) all of these choices are correct 
A) asks or forces an employee to perform sexual favours to keep a job 
B) asks or forces an employee to perform sexual favours to receive a promotion 
C) asks or forces an employee to perform sexual favours to obtain a work-related opportunity 
D) asks or forces an employee to perform sexual favours to receive a raise 
E) all of these choices are correct

Question 7

Outsourcing is used increasingly on a national level but infrequently on a global basis.

Accepted Answer

A) True 
 B)False

Question 8

What is pay level? How does the strategy of an organization determine its pay level?

Accepted Answer

Pay level is the relative position of an

Question 9

When an employee asks his or her manager on the spur of the moment whether or not he or she needs improvement, this is a(n):

Accepted Answer

A) Informal appraisal 
B) Peer appraisal 
C) Formal appraisal 
D) Subordinate appraisal 
E) 360-degree appraisal 
A) Informal appraisal 
B) Peer appraisal 
C) Formal appraisal 
D) Subordinate appraisal 
E) 360-degree appraisal

Question 10

Which statement is true about the Canadian Human Rights Act?

Accepted Answer

A) It covers only British Columbia, Prince Edward Island, Quebec, and Yukon. 
B) It covers all businesses under federal jurisdiction. 
C) It covers the entire public sector. 
D) It covers the entire private sector. 
E) None of these choices are correct. 
A) It covers only British Columbia, Prince Edward Island, Quebec, and Yukon. 
B) It covers all businesses under federal jurisdiction. 
C) It covers the entire public sector. 
D) It covers the entire private sector. 
E) None of these choices are correct.

Question 11

When a job applicant calls a former boss and asks him to write a letter to her prospective employer commenting on her previous performance, this is an example of which aspect of the HRM process?

Accepted Answer

A) Reference-checking 
B) Training 
C) Development 
D) Recruiting 
E) All of these choices are incorrect 
A) Reference-checking 
B) Training 
C) Development 
D) Recruiting 
E) All of these choices are incorrect

Question 12

The graphic rating scale is the most popular method of employee performance appraisal.

Accepted Answer

A) True 
 B)False

Question 13

Training focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities.

Accepted Answer

A) True 
 B)False

Question 14

Managers should perform performance appraisal but should not participate in performance feedback.

Accepted Answer

A) True 
 B)False

Question 15

"Age diversity presents managers with unique challenges." Discuss.

Accepted Answer

Answer:Ans

Question 16

Pay structure is the relative position of an organization's pay incentives in comparison with those of other organizations in the same industry.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following constitutes workplace harassment?

Accepted Answer

A) Blackmail 
B) Sexual harassment 
C) Abuse of authority 
D) Threats that intimidate and coerce employee behaviour 
E) All of these choices are correct 
A) Blackmail 
B) Sexual harassment 
C) Abuse of authority 
D) Threats that intimidate and coerce employee behaviour 
E) All of these choices are correct

Question 18

Which of the following is an advantage for Human Resource Managers when outsourcing?

Accepted Answer

A) Unions often resist outsourcing 
B) Outsourcing can save money 
C) The people hired tend to be inflexible 
D) It is very expensive to hire outside people 
E) Managers can lose control over the quality of goods and services 
A) Unions often resist outsourcing 
B) Outsourcing can save money 
C) The people hired tend to be inflexible 
D) It is very expensive to hire outside people 
E) Managers can lose control over the quality of goods and services

Question 19

includes all the activities that managers engage in to attract and retain employees and to ensure that they perform at a high level.

Accepted Answer

A) Recruitment 
B) Strategic human resource management 
C) Human resource management (HRM) 
D) Development 
E) Training 
A) Recruitment 
B) Strategic human resource management 
C) Human resource management (HRM) 
D) Development 
E) Training

Question 20

A workplace harassment policy should contain all but which of the following elements?

Accepted Answer

A) measures for a public trial of the prosecuted 
B) a procedure for employees to use to report instances of harassment 
C) a commitment to educate and train organizational members about sexual harassment 
D) examples of types of behaviour that are unacceptable 
E) a discussion of the disciplinary actions that will be taken when harassment has taken place 
A) measures for a public trial of the prosecuted 
B) a procedure for employees to use to report instances of harassment 
C) a commitment to educate and train organizational members about sexual harassment 
D) examples of types of behaviour that are unacceptable 
E) a discussion of the disciplinary actions that will be taken when harassment has taken place

The process of identifying in writing the tasks, duties, and responsibilities for a specific job is known as:

When Ford Motor Co.tests applicants for assembly-line positions to determine their reading and mathematical skills in order to determine if they can do these types of jobs, what type of screening procedure is being used?

To help eradicate harassment in the workplace, managers should develop and clearly communicate a workplace harassment policy endorsed by top management.

When a salesperson is evaluated by his or her manager twice a year on a number of performance dimensions, this is an informal appraisal.

Selection tools must be reliable and valid.

Quid pro quo sexual harassment occurs when a harasser _.

Outsourcing is used increasingly on a national level but infrequently on a global basis.

What is pay level? How does the strategy of an organization determine its pay level?

When an employee asks his or her manager on the spur of the moment whether or not he or she needs improvement, this is a(n):

Which statement is true about the Canadian Human Rights Act?

When a job applicant calls a former boss and asks him to write a letter to her prospective employer commenting on her previous performance, this is an example of which aspect of the HRM process?

The graphic rating scale is the most popular method of employee performance appraisal.

Training focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities.

Managers should perform performance appraisal but should not participate in performance feedback.

"Age diversity presents managers with unique challenges." Discuss.

Pay structure is the relative position of an organization's pay incentives in comparison with those of other organizations in the same industry.

Which of the following constitutes workplace harassment?

Which of the following is an advantage for Human Resource Managers when outsourcing?

includes all the activities that managers engage in to attract and retain employees and to ensure that they perform at a high level.

A workplace harassment policy should contain all but which of the following elements?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 7: Managing Human Resources

The process of identifying in writing the tasks, duties, and responsibilities for a specific job is known as:

When Ford Motor Co.tests applicants for assembly-line positions to determine their reading and mathematical skills in order to determine if they can do these types of jobs, what type of screening procedure is being used?

To help eradicate harassment in the workplace, managers should develop and clearly communicate a workplace harassment policy endorsed by top management.

When a salesperson is evaluated by his or her manager twice a year on a number of performance dimensions, this is an informal appraisal.

Selection tools must be reliable and valid.

Quid pro quo sexual harassment occurs when a harasser _.

Outsourcing is used increasingly on a national level but infrequently on a global basis.

What is pay level? How does the strategy of an organization determine its pay level?

When an employee asks his or her manager on the spur of the moment whether or not he or she needs improvement, this is a(n):

Which statement is true about the Canadian Human Rights Act?

When a job applicant calls a former boss and asks him to write a letter to her prospective employer commenting on her previous performance, this is an example of which aspect of the HRM process?

The graphic rating scale is the most popular method of employee performance appraisal.

Training focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities.

Managers should perform performance appraisal but should not participate in performance feedback.

"Age diversity presents managers with unique challenges." Discuss.

Pay structure is the relative position of an organization's pay incentives in comparison with those of other organizations in the same industry.

Which of the following constitutes workplace harassment?

Which of the following is an advantage for Human Resource Managers when outsourcing?

includes all the activities that managers engage in to attract and retain employees and to ensure that they perform at a high level.

A workplace harassment policy should contain all but which of the following elements?

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters