Exam 7: Value Creation Developing New Products

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Which of the following is representative of a company that is in the stage of identifying segmentation bases?

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A credit card company issues a special card only to those customers who spend more than $500,000 a year on its other cards.This is an example of:

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The concept of being "reachable" as a prerequisite for market segmentation refers to the fact that:

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Which of the following types of segmentation groups consumers based on the benefits they derive from products or services, their usage rate, their user status, and their loyalty?

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Explain the concept of positioning.

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John is well-educated and smart, and has been promoted twice this year.He believes that success is defined by the amount of money you make and is proud to own a luxury car, live in a sprawling home on a six-acre estate, and is only seen wearing Gucci suits.John prefers to remain single as his career comes first.Within the VALS framework, John would best be classified as a(n):

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Explain the concept of PSYTE cluster profiles.

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Competition-based positioning emphasizes the psychological meaning of the brand to consumers.

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Tommy's Own introduces snacks with different flavours for Asia and Europe.This is an example of:

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A company conducts a SWOT analysis to establish what its strengths and weaknesses are and what opportunities and threats exist before it moves into a more mature market.Which stage of the Segmentation-Targeting-Positioning process is the company currently in?

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Which of the following determines consumers' preference for a company's products or brands?

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Explain how the psychographic system VALS classifies customers.

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Psychographics are relatively more subjective than demographics and, therefore, they make it easier to identify potential customers.

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Sturdy International sells its helmets to everyone in the market.There are no different strategies or products for different groups.This is an example of:

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An up-and-coming businessman buys a certain brand of apparel.This brand is associated with the image of an individual who values exclusivity and sportiness, which is the kind of person the businessman would like to be.This is an example of:

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A tattoo artist creates tattoos according to the customer's specifications.This is an example of:

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Avis is a car rental company.It promotes itself with the punchline "Avis is only No.2 in rent-a- cars, so why go with us? We try harder." When Avis tries to create an image in the mind of the customer that it tries harder than the No.1 rental company to fulfil the demands of customers, it is using:

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The first tagline hints at the product attribute of luxury and comfort while travelling."Suite on the roads" is an example of a:

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La Senza targets several market segments with a different offering for each.Explain what segmentation strategy La Senza is using.

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