Exam 9: Services the Intangible Product

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One of the disadvantages for the licensor in brand licensing is dilution of the brand equity because of overexposure of the brand.

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Fresh Food offers fresh, high-quality foods.It emphasizes that its foods are a healthy choice because they are free of pesticides.Customers are very familiar with the brand and what it stands for, and have an opinion about it.This is an example of:

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Describe the innovations in design and materials over the years that have helped packaging to play an increasingly important role in brand positioning and shelf appeal.

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Makers is a department chain with several in-house brands, such as Smart Kid, Neoners, and Beauty.These are examples of:

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A product label on a package is a communication tool.

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Explain the concept of generic brands.

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The Apple logo, which is an apple with a bite taken out of it, identifies Apple's goods as distinct from those of other sellers.The Apple logo is an example of a(n):

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A company markets a fairly wide variety of products that includes paper, food, household cleaning supplies, medicine, cosmetics, and oral-care products.The products constitute the company's:

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Royals manufactures clothing for men, women, and kids under the single brand Royals.This is an example of:

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Which of the following is a contractual arrangement between firms, whereby one firm allows another to use its brand name, logo, symbols, or characters in exchange for a negotiated fee?

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Explain how brands add value for both customers and the firm?

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A company that specializes in making sports bikes decides to create its own brand of perfume.Customers did not take kindly to the perfume and let the company know about it.The company's attempt adversely affected consumer perceptions about the company's bikes.The company was forced to admit its mistake and stopped producing the perfume.This is an example of:

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The strategy of naming a product by using a combination of a corporate name and an individual brand name to distinguish a firm's products is called a:

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Brad loves playing video games.He is a Sony customer and used PlayStation 2 for a long time until PlayStation 3 came out.He bought a PlayStation 3 the day it came out.He loves Sony's video game products so much that he now buys only Sony products.This is an example of:

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Many consumers are familiar with the brands Pepsi and Coca-Cola and what they stand for.This is an example of:

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Brands enable customers to differentiate one firm or product from another.

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Explain why packaging is important for retailers.

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A car company uses the tagline "Suite on roads." This is an example of a:

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Explain how firms can change product line depth.

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A new car entered the market with great success.Positioned as a sports car with supercar performance, it has shattered the lap times of the fastest cars in the world.Customers primarily looking for speed and excitement are the target market.Speed and excitement constitute the:

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