Exam 8: Group Processes

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Fred Fiedler's (1967,1978)contingency theory of leadership posits that "moderate control" situations call for a relationship-oriented leader.By this he means that a relationship-oriented leader is needed when

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How do norms differ from roles? Norms _______,whereas roles _______.

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Robert Zajonc and his colleagues (1969)employed the lowly cockroach in their studies of social facilitation.In the presence of other cockroaches,roaches would run faster down a straight-away to escape a bright light than they would alone,but took longer in the presence of a cockroach audience when the escape route was more complicated (i.e.,when they had to run a maze).These findings support the idea that

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Group discussion often pushes people's initial individual decisions to the extreme,yielding group polarization.According to the persuasive arguments interpretation,this is because

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From what you know of social loafing,if subjects were asked to solve either simple or complex computer mazes,and were told either that their individual performances would be evaluated,or that their scores would be averaged with other participants' scores.When participants thought their scores would be averaged with another's,their performance would be expected to be _______ because they _______.

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What is negotiation? What are integrative solutions? What factors work against integrative solutions when opponents negotiate?

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Proponents of the _______ theory of leadership assume that certain key personality traits (e.g.,decisiveness,intelligence,compassion)make someone a good leader.

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Marsha has been promoted to the supervisor position in her company.She has had a good working relationship with her subordinates,they all highly respect her,and the goals for her team have been clearly defined by the company.In order to be an effective leader in this situation,Marsha should focus on

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Ellen and Gene had a disagreement before an important meeting and carried their argument into the meeting.They wouldn't listen to one another and were highly critical of each other's contributions.This example best illustrates

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Social facilitation and social loafing are two very different phenomena that occur in the presence of other people.When does each occur,and what determines whether performance is enhanced or diminished?

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Steven Karau and Kipling Williams (1993)reviewed more than 150 studies on social loafing and found that the tendency to loaf is stronger in men than in women.Why is this true,according to the authors of your text?

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Robert Baron (1986)has found that flashing lights can cause the same social facilitation effects as the presence of other people.These findings support the idea that _______ is the source of arousal that enhances performance on simple tasks.

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Decision-making groups are most likely to share unique information when

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Two different interpretations have been proposed to explain group polarization.The persuasive arguments interpretation is to _______ as the social comparison interpretation is to _______.

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A _______ leader would be most effective in dealing with mean-spirited inter-office competition and employee pettiness in an organization that is otherwise productive.

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If you wanted to determine whether evaluation apprehension or simple arousal accounts for social facilitation in humans,which of the following studies would you conduct?

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Bradley and colleagues (2002)followed Canadian Forces officer candidates over a five-year period.Which of the following personality variables did they find to be predictive of good leadership in the armed forces?

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Katie is the goalie of her university varsity hockey team.As the goalie,Katie knows that she is expected to seem calm,cool,and collected on the ice so that the rest of the team is comfortable depending on her to stop the puck.These expectations are her

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According to research,social groups tend to range in size from two or three members to several dozen members.Why is this?

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Consider the following destructive acts: soccer fans bludgeoning one another,fans at rock concerts trampling one another to death to secure good seats,and Klansmen lynching African-Americans.All of these are examples of the dangerous effects of

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