Question 1

Organizational development is best defined as

Accepted Answer

A) A profession that deals with reacting to changes in the external environment. 
B) A profession and field of study that creates and implements planned change in organizations. 
C) A profession and field of study that deals with creating and implementing new ideas in the organization. 
D) A field of study and profession that deals with explaining serendipitous events. 
A) A profession that deals with reacting to changes in the external environment. 
B) A profession and field of study that creates and implements planned change in organizations. 
C) A profession and field of study that deals with creating and implementing new ideas in the organization. 
D) A field of study and profession that deals with explaining serendipitous events. B

Question 2

__________ refers to the number of factors in an organization's environment and how they are interrelated.

Accepted Answer

A) Environmental uncertainty 
B) Environmental flexibility 
C) Environmental complexity 
D) Environmental stability 
E) None of the above 
A) Environmental uncertainty 
B) Environmental flexibility 
C) Environmental complexity 
D) Environmental stability 
E) None of the above C

Question 3

___HRD contributes to the development of new strategies.

Accepted Answer

A) True 
 B)False  True

Question 4

Strategic planning that focuses on the long term is a(n)

Accepted Answer

A) Reactive strategy. 
B) Proactive strategy. 
C) Less formal analysis. 
D) Objective setting process. 
A) Reactive strategy. 
B) Proactive strategy. 
C) Less formal analysis. 
D) Objective setting process.

Question 5

Which of the following is a market leader strategy?

Accepted Answer

A) Keep costs low 
B) Develop new markets 
C) Development of economies of scale 
D) None of the above 
E) All of the above 
A) Keep costs low 
B) Develop new markets 
C) Development of economies of scale 
D) None of the above 
E) All of the above

Question 6

How can HRD align itself with the organization's strategies?

Accepted Answer

A) By developing training that focuses on the market 
B) By developing training to meet strategic performance objectives 
C) By delivering training to the right people 
D) Both B & C are correct 
E) None of the above 
A) By developing training that focuses on the market 
B) By developing training to meet strategic performance objectives 
C) By delivering training to the right people 
D) Both B & C are correct 
E) None of the above

Question 7

___Competitive strategy focuses on positioning products and services in the marketplace.

Accepted Answer

A) True 
 B)False

Question 8

Low uncertainty in the external environment is created by

Accepted Answer

A) High complexity and low stability. 
B) Low stability and low complexity. 
C) High stability and low complexity. 
D) Both A & B. 
A) High complexity and low stability. 
B) Low stability and low complexity. 
C) High stability and low complexity. 
D) Both A & B.

Question 9

You would typically associate routine technology with which of the following?

Accepted Answer

A) Those with market leader strategies 
B) A low degree of predictability of outcomes or results 
C) No defined solutions when problems do occur 
D) Highly specialized technologies 
E) All of the above are associated with routine technologies 
A) Those with market leader strategies 
B) A low degree of predictability of outcomes or results 
C) No defined solutions when problems do occur 
D) Highly specialized technologies 
E) All of the above are associated with routine technologies

Question 10

Cavalier Tool and Manufacturing decided not to pursue ISO certification because

Accepted Answer

A) They could not afford the cost associated with certification. 
B) They had attempted certification a few years earlier and it had been unsuccessful. 
C) Sometimes a customer required a "down and dirty" mold which would not be allowed under ISO certification. 
D) The owner was not interested in certification. 
A) They could not afford the cost associated with certification. 
B) They had attempted certification a few years earlier and it had been unsuccessful. 
C) Sometimes a customer required a "down and dirty" mold which would not be allowed under ISO certification. 
D) The owner was not interested in certification.

Question 11

HRD and OD seem to complement one another but do not often work together in an organization.What are some of the reasons for this lack of cooperation? Why do HRD professionals need OD competencies and OD professionals need training competencies?

Accepted Answer

The answer to the first part is related

Question 12

Should an organization's strategies be reactive, proactive, or both?

Accepted Answer

It is suggested that both reactive and p

Question 13

___The main activity associated with producing an organization's principle products and services is often called the core technology.

Accepted Answer

A) True 
 B)False

Question 14

The outsourcing of training

Accepted Answer

A) Is useful when the company is large and has diverse training needs. 
B) Is often used by small business. 
C) Is not a good idea when you have a decentralized HRD function. 
D) A & B 
E) All of the above. 
A) Is useful when the company is large and has diverse training needs. 
B) Is often used by small business. 
C) Is not a good idea when you have a decentralized HRD function. 
D) A & B 
E) All of the above.

Question 15

Name and briefly describe the three components to organization structure that are discussed in the text.

Accepted Answer

The three components to organizational s

Question 16

Strategic planning is best defined as

Accepted Answer

A) The development of a relatively longterm mission consistent with internal tactics. 
B) The development of relatively shortterm objectives that meet the executive committee objectives. 
C) A process for determining how best to pursue the organization's mission while meeting the demands of the environment. 
D) The development of values and ideals of the organization relevant to long-term objectives. 
A) The development of a relatively longterm mission consistent with internal tactics. 
B) The development of relatively shortterm objectives that meet the executive committee objectives. 
C) A process for determining how best to pursue the organization's mission while meeting the demands of the environment. 
D) The development of values and ideals of the organization relevant to long-term objectives.

Question 17

___A small business is much more likely to be involved in strategic planning than a larger one because it is easier for them.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is true regarding change?

Accepted Answer

A) Resistance is most often from non-management personnel. 
B) Change requires effort and new learning. 
C) Resistance is easily overcome. 
D) The change process should only focus on the individual, group, or organizational level, not on all three. 
E) OD practitioners and trainers have a similar tactical focus in dealing with change. 
A) Resistance is most often from non-management personnel. 
B) Change requires effort and new learning. 
C) Resistance is easily overcome. 
D) The change process should only focus on the individual, group, or organizational level, not on all three. 
E) OD practitioners and trainers have a similar tactical focus in dealing with change.

Question 19

Which of the following is NOT a step in the generic planned change model?

Accepted Answer

A) Goals are developed and handed down by a centralized top management team. 
B) A compelling need for change is established. 
C) The results of the approach are evaluated. 
D) An approach to addressing the cause is selected. 
E) All of the above are steps in a general planned change model. 
A) Goals are developed and handed down by a centralized top management team. 
B) A compelling need for change is established. 
C) The results of the approach are evaluated. 
D) An approach to addressing the cause is selected. 
E) All of the above are steps in a general planned change model.

Question 20

A non-routine technology label is applied to tasks that have

Accepted Answer

A) Well structured and defined solutions to occurring problems. 
B) Few problems. 
C) Problems that occur often and unexpectedly. 
D) A high degree of predictability. 
E) All of the above. 
A) Well structured and defined solutions to occurring problems. 
B) Few problems. 
C) Problems that occur often and unexpectedly. 
D) A high degree of predictability. 
E) All of the above.

Organizational development is best defined as

__________ refers to the number of factors in an organization's environment and how they are interrelated.

___HRD contributes to the development of new strategies.

Strategic planning that focuses on the long term is a(n)

Which of the following is a market leader strategy?

How can HRD align itself with the organization's strategies?

___Competitive strategy focuses on positioning products and services in the marketplace.

Low uncertainty in the external environment is created by

You would typically associate routine technology with which of the following?

Cavalier Tool and Manufacturing decided not to pursue ISO certification because

HRD and OD seem to complement one another but do not often work together in an organization.What are some of the reasons for this lack of cooperation? Why do HRD professionals need OD competencies and OD professionals need training competencies?

Should an organization's strategies be reactive, proactive, or both?

___The main activity associated with producing an organization's principle products and services is often called the core technology.

The outsourcing of training

Name and briefly describe the three components to organization structure that are discussed in the text.

Strategic planning is best defined as

___A small business is much more likely to be involved in strategic planning than a larger one because it is easier for them.

Which of the following statements is true regarding change?

Which of the following is NOT a step in the generic planned change model?

A non-routine technology label is applied to tasks that have

Training in Organizations

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 2: Aligning Training with Strategy

Organizational development is best defined as

__________ refers to the number of factors in an organization's environment and how they are interrelated.

___HRD contributes to the development of new strategies.

Strategic planning that focuses on the long term is a(n)

Which of the following is a market leader strategy?

How can HRD align itself with the organization's strategies?

___Competitive strategy focuses on positioning products and services in the marketplace.

Low uncertainty in the external environment is created by

You would typically associate routine technology with which of the following?

Cavalier Tool and Manufacturing decided not to pursue ISO certification because

HRD and OD seem to complement one another but do not often work together in an organization.What are some of the reasons for this lack of cooperation? Why do HRD professionals need OD competencies and OD professionals need training competencies?

Should an organization's strategies be reactive, proactive, or both?

___The main activity associated with producing an organization's principle products and services is often called the core technology.

The outsourcing of training

Name and briefly describe the three components to organization structure that are discussed in the text.

Strategic planning is best defined as

___A small business is much more likely to be involved in strategic planning than a larger one because it is easier for them.

Which of the following statements is true regarding change?

Which of the following is NOT a step in the generic planned change model?

A non-routine technology label is applied to tasks that have

Training in Organizations

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters