Question 1

Which of the following statements is true?

Accepted Answer

A) Training has yet to show a positive effect on the bottom line. 
B) Training managers are alone in realizing that alignment of training with the business strategy is important. 
C) Worker knowledge provides a competitive advantage. 
D) Alignment of training with the business strategy is quite simple to do. 
A) Training has yet to show a positive effect on the bottom line. 
B) Training managers are alone in realizing that alignment of training with the business strategy is important. 
C) Worker knowledge provides a competitive advantage. 
D) Alignment of training with the business strategy is quite simple to do. C

Question 2

According to the text, _____ provides the opportunity for learning and _____ is a result of the learning.

Accepted Answer

A) Education; training 
B) Development; training 
C) Training; development 
D) Education; development 
E) None of the above 
A) Education; training 
B) Development; training 
C) Training; development 
D) Education; development 
E) None of the above C

Question 3

A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a

Accepted Answer

A) Competency. 
B) Test. 
C) Job analysis. 
D) Strategy. 
E) Skill set. 
A) Competency. 
B) Test. 
C) Job analysis. 
D) Strategy. 
E) Skill set. A

Question 4

What is the focus of the ISO standards?

Accepted Answer

A) A series of standards to assure consistency in product quality 
B) An HR software package to assure legal compliance 
C) A quality standard set by the Japanese 
D) A strategic quality forecasting model 
E) A method designed to improve productivity 
A) A series of standards to assure consistency in product quality 
B) An HR software package to assure legal compliance 
C) A quality standard set by the Japanese 
D) A strategic quality forecasting model 
E) A method designed to improve productivity

Question 5

ISO certified companies

Accepted Answer

A) Have lower than normal training costs. 
B) Are much less likely to experience bankruptcy. 
C) Have less bureaucracy within their company structure. 
D) Both B & C. 
E) All of the above. 
A) Have lower than normal training costs. 
B) Are much less likely to experience bankruptcy. 
C) Have less bureaucracy within their company structure. 
D) Both B & C. 
E) All of the above.

Question 6

Knowledge is composed of which three interrelated types?

Accepted Answer

A) Declarative, practical, and strategic 
B) Declarative, practical, and skill 
C) Compilation, automatic, and strategic 
D) Declarative, procedural, and strategic 
E) None of the above 
A) Declarative, practical, and strategic 
B) Declarative, practical, and skill 
C) Compilation, automatic, and strategic 
D) Declarative, procedural, and strategic 
E) None of the above

Question 7

___Compilation is the highest level of skill acquisition.

Accepted Answer

A) True 
 B)False

Question 8

Input into the developmental phase of the training model comes from

Accepted Answer

A) Needs analysis. 
B) Design. 
C) Evaluation. 
D) Both B & C. 
E) None of the above. 
A) Needs analysis. 
B) Design. 
C) Evaluation. 
D) Both B & C. 
E) None of the above.

Question 9

Which of the following are predicted to contribute to a labor shortage in the next 10 years?

Accepted Answer

A) Baby boomers will retire 
B) Changes in technology 
C) Continuing recession 
D) Both A & B 
E) All of the above 
A) Baby boomers will retire 
B) Changes in technology 
C) Continuing recession 
D) Both A & B 
E) All of the above

Question 10

A person's store of factual information about a subject matter is

Accepted Answer

A) Procedural knowledge. 
B) Strategic knowledge. 
C) Declarative knowledge. 
D) Practical knowledge. 
A) Procedural knowledge. 
B) Strategic knowledge. 
C) Declarative knowledge. 
D) Practical knowledge.

Question 11

All aspects of the training program come together in the

Accepted Answer

A) Design phase. 
B) Implementation phase. 
C) Development phase. 
D) Analysis phase. 
E) Evaluation phase. 
A) Design phase. 
B) Implementation phase. 
C) Development phase. 
D) Analysis phase. 
E) Evaluation phase.

Question 12

___In general, the smaller the organization, the fewer responsibilities each HRD employee will have.

Accepted Answer

A) True 
 B)False

Question 13

Learning is defined as

Accepted Answer

A) A temporary change in cognition that results from experience and may influence behavior. 
B) A relatively permanent change in understanding and thinking that results from experience and directly influences behavior. 
C) A relatively permanent change in understanding and thinking that models behavior. 
D) A temporary change in understanding and thinking. 
E) A relatively permanent change in cognition that results from selfefficacy and indirectly influences behavior. 
A) A temporary change in cognition that results from experience and may influence behavior. 
B) A relatively permanent change in understanding and thinking that results from experience and directly influences behavior. 
C) A relatively permanent change in understanding and thinking that models behavior. 
D) A temporary change in understanding and thinking. 
E) A relatively permanent change in cognition that results from selfefficacy and indirectly influences behavior.

Question 14

When evaluating training, the major type of evaluation to consider is

Accepted Answer

A) Process evaluation. 
B) Analysis evaluation. 
C) Outcome evaluation. 
D) Both A & C. 
E) Both B & C. 
A) Process evaluation. 
B) Analysis evaluation. 
C) Outcome evaluation. 
D) Both A & C. 
E) Both B & C.

Question 15

___An open system has three parts input, process, and output.

Accepted Answer

A) True 
 B)False

Question 16

___Higher birth rates are one of the reasons for the changing demographics in North America.

Accepted Answer

A) True 
 B)False

Question 17

When comparing ISO certified companies with companies that were not certified, the text noted that ISO certified companies

Accepted Answer

A) Have employees who are more satisfied with their jobs. 
B) Have more bureaucracy set up to meet all the ISO standards. 
C) Are less likely to file for bankruptcy. 
D) Have lower training costs. 
E) Have slightly lower productivity. 
A) Have employees who are more satisfied with their jobs. 
B) Have more bureaucracy set up to meet all the ISO standards. 
C) Are less likely to file for bankruptcy. 
D) Have lower training costs. 
E) Have slightly lower productivity.

Question 18

___A key part of the Domtar strategy was training.

Accepted Answer

A) True 
 B)False

Question 19

_________ is (are) the foundations for competencies.

Accepted Answer

A) Tests 
B) KSAs 
C) Strengths 
D) Motivation 
E) Skill sets 
A) Tests 
B) KSAs 
C) Strengths 
D) Motivation 
E) Skill sets

Question 20

Which of the following statements is true?

Accepted Answer

A) Twitter and Facebook have shown to be ineffective as enhancements to training. 
B) Social networking can be used to support on-the-job training. 
C) The number of females in the workforce has reached 38 percent. 
D) Hispanics are by far the largest minority group in both Canada and the USA. 
E) Both C & D are true. 
A) Twitter and Facebook have shown to be ineffective as enhancements to training. 
B) Social networking can be used to support on-the-job training. 
C) The number of females in the workforce has reached 38 percent. 
D) Hispanics are by far the largest minority group in both Canada and the USA. 
E) Both C & D are true.

Which of the following statements is true?

According to the text, _ provides the opportunity for learning and _ is a result of the learning.

A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a

What is the focus of the ISO standards?

ISO certified companies

Knowledge is composed of which three interrelated types?

___Compilation is the highest level of skill acquisition.

Input into the developmental phase of the training model comes from

Which of the following are predicted to contribute to a labor shortage in the next 10 years?

A person's store of factual information about a subject matter is

All aspects of the training program come together in the

___In general, the smaller the organization, the fewer responsibilities each HRD employee will have.

Learning is defined as

When evaluating training, the major type of evaluation to consider is

___An open system has three parts input, process, and output.

___Higher birth rates are one of the reasons for the changing demographics in North America.

When comparing ISO certified companies with companies that were not certified, the text noted that ISO certified companies

___A key part of the Domtar strategy was training.

_________ is (are) the foundations for competencies.

Which of the following statements is true?

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 1: Training in Organizations

Which of the following statements is true?

According to the text, _____ provides the opportunity for learning and _____ is a result of the learning.

A broad grouping of knowledge, skills, and attitudes that enable a person to be successful at a number of similar tasks is known as a

What is the focus of the ISO standards?

ISO certified companies

Knowledge is composed of which three interrelated types?

___Compilation is the highest level of skill acquisition.

Input into the developmental phase of the training model comes from

Which of the following are predicted to contribute to a labor shortage in the next 10 years?

A person's store of factual information about a subject matter is

All aspects of the training program come together in the

___In general, the smaller the organization, the fewer responsibilities each HRD employee will have.

Learning is defined as

When evaluating training, the major type of evaluation to consider is

___An open system has three parts input, process, and output.

___Higher birth rates are one of the reasons for the changing demographics in North America.

When comparing ISO certified companies with companies that were not certified, the text noted that ISO certified companies

___A key part of the Domtar strategy was training.

_________ is (are) the foundations for competencies.

Which of the following statements is true?

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

According to the text, _ provides the opportunity for learning and _ is a result of the learning.