Question 1

_____ are those "and uh," "like," "um" space fillers that are injected into speech.

Accepted Answer

A) Serendipitous 
B) Capitulations 
C) Deprecations 
D) Dysfluencies 
A) Serendipitous 
B) Capitulations 
C) Deprecations 
D) Dysfluencies D

Question 2

____Learning objectives should be sent to trainees before training and need not be dealt with at the training session as it takes up too much time.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following statements regarding OJT trainers is true?

Accepted Answer

A) OJT trainers must be currently doing the job to be effective. 
B) OJT trainers must be motivated to be trainers. 
C) OJT trainers must be the most competent and highest performers. 
D) OJT trainers do not need to understand training how to train, just how to do the job effectively. 
A) OJT trainers must be currently doing the job to be effective. 
B) OJT trainers must be motivated to be trainers. 
C) OJT trainers must be the most competent and highest performers. 
D) OJT trainers do not need to understand training how to train, just how to do the job effectively. B

Question 4

A _____ is the "first test" of new material designed to be in a training program.

Accepted Answer

A) Pilot program 
B) Dry run 
C) Development 
D) Primary run 
A) Pilot program 
B) Dry run 
C) Development 
D) Primary run

Question 5

According to the text, the knowledge component of an effective trainer's KSAs is comprised of all BUT which of the following?

Accepted Answer

A) High level of selfefficacy 
B) Organization 
C) Adult learning process 
D) Instructional methods 
E) Subject matter 
A) High level of selfefficacy 
B) Organization 
C) Adult learning process 
D) Instructional methods 
E) Subject matter

Question 6

There are a number of ideas that should be considered when implementing training.Choose 3 of the following headings and provide what needs to be considered - Preparation, First impression, Start of training, The podium, and Communication tips.

Accepted Answer

The answers to this question a

Question 7

An ice breaker is

Accepted Answer

A) A useful way of starting training. 
B) Only of value if training is going to last more than one day. 
C) Something you do only when trainees do not already know each other; it breaks the ice. 
D) The most junior trainer who is in charge of refreshments. 
A) A useful way of starting training. 
B) Only of value if training is going to last more than one day. 
C) Something you do only when trainees do not already know each other; it breaks the ice. 
D) The most junior trainer who is in charge of refreshments.

Question 8

The "process" for the developmental phase of the training model is

Accepted Answer

A) Instructional strategy. 
B) Instructional methods. 
C) Instructional equipment and material. 
D) All of the above. 
A) Instructional strategy. 
B) Instructional methods. 
C) Instructional equipment and material. 
D) All of the above.

Question 9

____Telling trainees information which is not relevant to training (such as stories about your children) is referred to as dysfluencies.

Accepted Answer

A) True 
 B)False

Question 10

A learning point is

Accepted Answer

A) A useful thing to start training with. 
B) A piece of information required to be learned in order to meet a specific training objective. 
C) A compilation of the learning objectives for a training program. 
D) One of the outputs of the developmental phase of the training model. 
A) A useful thing to start training with. 
B) A piece of information required to be learned in order to meet a specific training objective. 
C) A compilation of the learning objectives for a training program. 
D) One of the outputs of the developmental phase of the training model.

Question 11

The most effective training method for changing attitudes is

Accepted Answer

A) Lecture/discussion. 
B) Case study. 
C) Role reversal role-play. 
D) Behavior modeling. 
A) Lecture/discussion. 
B) Case study. 
C) Role reversal role-play. 
D) Behavior modeling.

Question 12

Which of the following seating arrangements is most likely to induce two?way communication?

Accepted Answer

A) The classroom 
B) The conference 
C) The Ushape 
D) The circle 
E) All of the above 
A) The classroom 
B) The conference 
C) The Ushape 
D) The circle 
E) All of the above

Question 13

List and give a short explanation of three of the techniques discussed by the authors for maintaining interest in training.

Accepted Answer

Tip:A complete answer should have three

Question 14

Which of the following are included in the "process" part of the implementation phase of the training model?

Accepted Answer

A) Pilot program 
B) Dry run 
C) Transfer of training 
D) Both A & B 
A) Pilot program 
B) Dry run 
C) Transfer of training 
D) Both A & B

Question 15

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?

Accepted Answer

A) The classroom 
B) The conference 
C) The Ushape 
D) The circle 
E) Tables in a semicircle 
A) The classroom 
B) The conference 
C) The Ushape 
D) The circle 
E) Tables in a semicircle

Question 16

The experiential learning model begins with

Accepted Answer

A) A lecturette. 
B) Practice. 
C) A shared experience. 
D) None of the above. 
A) A lecturette. 
B) Practice. 
C) A shared experience. 
D) None of the above.

Question 17

____In the "experiential learning model" the first step (the experience) corresponds to the first step (attention) of Gagne's 9 events of instruction.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements regarding the quiet trainee is true?

Accepted Answer

A) For learning to take place the trainer must get the quiet trainee as involvedand taking part in discussions as everyone else. 
B) Working in groups will hamper the involvement/discussion by a quiet trainee. 
C) Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainee's learning. 
D) Quiet trainees should be left alone as involvement is not necessary for learning. 
A) For learning to take place the trainer must get the quiet trainee as involvedand taking part in discussions as everyone else. 
B) Working in groups will hamper the involvement/discussion by a quiet trainee. 
C) Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainee's learning. 
D) Quiet trainees should be left alone as involvement is not necessary for learning.

Question 19

____If you are training auto workers, it is a good idea for the trainer to dress in a business suit for credibility.

Accepted Answer

A) True 
 B)False

Question 20

In training, having a "comedian"

Accepted Answer

A) Is an advantage as he/she can generally lighten up the tone of training. 
B) Is a curse because jokes tend to offend some. 
C) Almost never happens so it is not worth discussing. 
D) Is nothing to be concerned about. 
E) Both A & B. 
A) Is an advantage as he/she can generally lighten up the tone of training. 
B) Is a curse because jokes tend to offend some. 
C) Almost never happens so it is not worth discussing. 
D) Is nothing to be concerned about. 
E) Both A & B.

_____ are those "and uh," "like," "um" space fillers that are injected into speech.

____Learning objectives should be sent to trainees before training and need not be dealt with at the training session as it takes up too much time.

Which of the following statements regarding OJT trainers is true?

A _____ is the "first test" of new material designed to be in a training program.

According to the text, the knowledge component of an effective trainer's KSAs is comprised of all BUT which of the following?

There are a number of ideas that should be considered when implementing training.Choose 3 of the following headings and provide what needs to be considered - Preparation, First impression, Start of training, The podium, and Communication tips.

An ice breaker is

The "process" for the developmental phase of the training model is

____Telling trainees information which is not relevant to training (such as stories about your children) is referred to as dysfluencies.

A learning point is

The most effective training method for changing attitudes is

Which of the following seating arrangements is most likely to induce two?way communication?

List and give a short explanation of three of the techniques discussed by the authors for maintaining interest in training.

Which of the following are included in the "process" part of the implementation phase of the training model?

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?

The experiential learning model begins with

____In the "experiential learning model" the first step (the experience) corresponds to the first step (attention) of Gagne's 9 events of instruction.

Which of the following statements regarding the quiet trainee is true?

____If you are training auto workers, it is a good idea for the trainer to dress in a business suit for credibility.

In training, having a "comedian"

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 8: Development and Implementation of Training

_____ are those "and uh," "like," "um" space fillers that are injected into speech.

____Learning objectives should be sent to trainees before training and need not be dealt with at the training session as it takes up too much time.

Which of the following statements regarding OJT trainers is true?

A _____ is the "first test" of new material designed to be in a training program.

According to the text, the knowledge component of an effective trainer's KSAs is comprised of all BUT which of the following?

There are a number of ideas that should be considered when implementing training.Choose 3 of the following headings and provide what needs to be considered - Preparation, First impression, Start of training, The podium, and Communication tips.

An ice breaker is

The "process" for the developmental phase of the training model is

____Telling trainees information which is not relevant to training (such as stories about your children) is referred to as dysfluencies.

A learning point is

The most effective training method for changing attitudes is

Which of the following seating arrangements is most likely to induce two?way communication?

List and give a short explanation of three of the techniques discussed by the authors for maintaining interest in training.

Which of the following are included in the "process" part of the implementation phase of the training model?

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?

The experiential learning model begins with

____In the "experiential learning model" the first step (the experience) corresponds to the first step (attention) of Gagne's 9 events of instruction.

Which of the following statements regarding the quiet trainee is true?

____If you are training auto workers, it is a good idea for the trainer to dress in a business suit for credibility.

In training, having a "comedian"

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters