Question 1

____The proactive approach to TNA focuses on a specific problem.

Accepted Answer

A) True 
 B)False  False

Question 2

When a performance gap is identified and there is shown to be a lack of KSAs

Accepted Answer

A) There is no need to determine if there are motivational issues present. 
B) You still might want to determine if there are any barriers to performance. 
C) Training is the only option for dealing with the lack of KSAs. 
D) A & C. 
A) There is no need to determine if there are motivational issues present. 
B) You still might want to determine if there are any barriers to performance. 
C) Training is the only option for dealing with the lack of KSAs. 
D) A & C. B

Question 3

Which of the following statements is true regarding competencies?

Accepted Answer

A) They are much more specific and therefore more useful at targeting a job. 
B) They include only skills and attitudes. 
C) They tie to corporate goals. 
D) They are only good for the short term. 
E) None of the above is true. 
A) They are much more specific and therefore more useful at targeting a job. 
B) They include only skills and attitudes. 
C) They tie to corporate goals. 
D) They are only good for the short term. 
E) None of the above is true. C

Question 4

____A job aid is one approach to dealing with a KSA deficiency.

Accepted Answer

A) True 
 B)False

Question 5

____If you determine there is a KSA deficiency, then the response is training.

Accepted Answer

A) True 
 B)False

Question 6

The selection process of incumbents in operational analysis should be performed by

Accepted Answer

A) A supervisor. 
B) The manager of the organization. 
C) A head hunter. 
D) A job analyst. 
A) A supervisor. 
B) The manager of the organization. 
C) A head hunter. 
D) A job analyst.

Question 7

To deal with a KSA deficiency, an appropriate remedy suggested in the text is

Accepted Answer

A) Training. 
B) Changing the job. 
C) Providing proper feedback. 
D) Both A & B. 
E) All of the above. 
A) Training. 
B) Changing the job. 
C) Providing proper feedback. 
D) Both A & B. 
E) All of the above.

Question 8

The approach to operational analysis which identifies key competencies of the job is known as

Accepted Answer

A) Job analysis. 
B) Worker-oriented approach. 
C) Task-oriented approach. 
D) Competency modeling. 
A) Job analysis. 
B) Worker-oriented approach. 
C) Task-oriented approach. 
D) Competency modeling.

Question 9

____The job-duty-task method of job analysis is a worker-oriented approach.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements regarding small business and TNA is true?

Accepted Answer

A) The proactive approach will be harder to implement in small businesses. 
B) Small business owners have no access to resources to aid them in training their employees. 
C) The main problem with the resources to aid small business in training is that businesses do not take advantage of them. 
D) Small business cannot afford to do a comprehensive TNA. 
A) The proactive approach will be harder to implement in small businesses. 
B) Small business owners have no access to resources to aid them in training their employees. 
C) The main problem with the resources to aid small business in training is that businesses do not take advantage of them. 
D) Small business cannot afford to do a comprehensive TNA.

Question 11

Which of the following focuses on a current performance problem?

Accepted Answer

A) The PAQ 
B) A reactive TNA 
C) A proactive TNA 
D) Work sampling 
A) The PAQ 
B) A reactive TNA 
C) A proactive TNA 
D) Work sampling

Question 12

____The only output from a TNA is training needs.

Accepted Answer

A) True 
 B)False

Question 13

A triggering event

Accepted Answer

A) Is a comparison of a reactive and proactive TNA. 
B) Occurs when actual organizational performance is greater than expected organizational performance. 
C) Occurs when actual organizational performance is less than expected organizational performance. 
D) Usually means some employees require training. 
A) Is a comparison of a reactive and proactive TNA. 
B) Occurs when actual organizational performance is greater than expected organizational performance. 
C) Occurs when actual organizational performance is less than expected organizational performance. 
D) Usually means some employees require training.

Question 14

____Some advantages of using competencies are that they are more general and tend to be tied to corporate goals.

Accepted Answer

A) True 
 B)False

Question 15

_____Self-ratings are useful tools in determining the needs of an employee.

Accepted Answer

A) True 
 B)False

Question 16

Performance appraisals are almost always completed by

Accepted Answer

A) Peers and self. 
B) 360-degree feedback. 
C) Supervisors. 
D) Work planning and review. 
E) None of the above. 
A) Peers and self. 
B) 360-degree feedback. 
C) Supervisors. 
D) Work planning and review. 
E) None of the above.

Question 17

You cannot have a _______ measure unless the measure is _______.

Accepted Answer

A) Valid; relevant 
B) Relevant; valid 
C) Reliable; valid 
D) Valid; reliable 
E) Relevant; reliable 
A) Valid; relevant 
B) Relevant; valid 
C) Reliable; valid 
D) Valid; reliable 
E) Relevant; reliable

Question 18

The _____ approach to job analysis immediately identifies the KSAs required for the job.

Accepted Answer

A) Taskoriented 
B) Worker-oriented 
C) Operational analysis 
D) Job-duty-task 
A) Taskoriented 
B) Worker-oriented 
C) Operational analysis 
D) Job-duty-task

Question 19

Discuss the proactive approach and the reactive approach to TNA.

Accepted Answer

The proactive approach focuses on future

Question 20

A criterion measure to assess declarative knowledge would

Accepted Answer

A) Be very easy to develop. 
B) Be a multiple-choice test. 
C) Be behaviorally based. 
D) Focus on attitudinal relationships. 
A) Be very easy to develop. 
B) Be a multiple-choice test. 
C) Be behaviorally based. 
D) Focus on attitudinal relationships.

____The proactive approach to TNA focuses on a specific problem.

When a performance gap is identified and there is shown to be a lack of KSAs

Which of the following statements is true regarding competencies?

____A job aid is one approach to dealing with a KSA deficiency.

____If you determine there is a KSA deficiency, then the response is training.

The selection process of incumbents in operational analysis should be performed by

To deal with a KSA deficiency, an appropriate remedy suggested in the text is

The approach to operational analysis which identifies key competencies of the job is known as

____The job-duty-task method of job analysis is a worker-oriented approach.

Which of the following statements regarding small business and TNA is true?

Which of the following focuses on a current performance problem?

____The only output from a TNA is training needs.

A triggering event

____Some advantages of using competencies are that they are more general and tend to be tied to corporate goals.

_____Self-ratings are useful tools in determining the needs of an employee.

Performance appraisals are almost always completed by

You cannot have a _ measure unless the measure is _.

The _____ approach to job analysis immediately identifies the KSAs required for the job.

Discuss the proactive approach and the reactive approach to TNA.

A criterion measure to assess declarative knowledge would

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

Exam 4: Needs Analysis

____The proactive approach to TNA focuses on a specific problem.

When a performance gap is identified and there is shown to be a lack of KSAs

Which of the following statements is true regarding competencies?

____A job aid is one approach to dealing with a KSA deficiency.

____If you determine there is a KSA deficiency, then the response is training.

The selection process of incumbents in operational analysis should be performed by

To deal with a KSA deficiency, an appropriate remedy suggested in the text is

The approach to operational analysis which identifies key competencies of the job is known as

____The job-duty-task method of job analysis is a worker-oriented approach.

Which of the following statements regarding small business and TNA is true?

Which of the following focuses on a current performance problem?

____The only output from a TNA is training needs.

A triggering event

____Some advantages of using competencies are that they are more general and tend to be tied to corporate goals.

_____Self-ratings are useful tools in determining the needs of an employee.

Performance appraisals are almost always completed by

You cannot have a _______ measure unless the measure is _______.

The _____ approach to job analysis immediately identifies the KSAs required for the job.

Discuss the proactive approach and the reactive approach to TNA.

A criterion measure to assess declarative knowledge would

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Key Areas of Organizational Training

Employee and Management Development

Filters

You cannot have a _ measure unless the measure is _.