Question 1

Which of the following statements about sexual harassment training is NOT true?

Accepted Answer

A) The first thing you do before development of any training is to put a sexual harassment policy and procedure into place. 
B) Training needs to be only for supervisors as they are the ones that are likely to offend, and also the ones who need to be aware of how to investigate complaints. 
C) Refresher training once a year is suggested to remind everyone of the importance of the issue. 
D) You should have a written exam at the end of training to measure learning. 
A) The first thing you do before development of any training is to put a sexual harassment policy and procedure into place. 
B) Training needs to be only for supervisors as they are the ones that are likely to offend, and also the ones who need to be aware of how to investigate complaints. 
C) Refresher training once a year is suggested to remind everyone of the importance of the issue. 
D) You should have a written exam at the end of training to measure learning. B

Question 2

According to the text, in the early years many team efforts failed because

Accepted Answer

A) there was no real interest in having them work. 
B) orientation training was never done. 
C) teams were expected to do too much. 
D) there was a lack of refresher training. 
E) All of the above are true. 
A) there was no real interest in having them work. 
B) orientation training was never done. 
C) teams were expected to do too much. 
D) there was a lack of refresher training. 
E) All of the above are true. D

Question 3

The rate of expatriate failure in Japan is only 5% as compared to the U.S., with a failure rate of _______.

Accepted Answer

A) more than 50% 
B) 20% 
C) 5-10% 
D) None of the above 
A) more than 50% 
B) 20% 
C) 5-10% 
D) None of the above B

Question 4

What is the value of orientation training? How can you make sure it is effective?

Accepted Answer

Use Table 10-1, page 377, as a guide for

Question 5

Research demonstrates that attendance at an orientation

Accepted Answer

A) leads to higher likelihood of adopting organizational goals and values. 
B) does not have any impact on job satisfaction. 
C) reduces role ambiguity but not anxiety. 
D) Both A & B. 
E) All of the above. 
A) leads to higher likelihood of adopting organizational goals and values. 
B) does not have any impact on job satisfaction. 
C) reduces role ambiguity but not anxiety. 
D) Both A & B. 
E) All of the above.

Question 6

____ A TNA is not necessary in the development of an orientation

Accepted Answer

A) True 
 B)False

Question 7

A survey of Fortune 1000 organizations in North America indicated that about ______ percent use teams.

Accepted Answer

A) 10 
B) 30 
C) 70 
D) 99.9 
A) 10 
B) 30 
C) 70 
D) 99.9

Question 8

Providing the basic literacy skills training

Accepted Answer

A) is necessary before more complex training is provided but itself it has no financial impact. 
B) has a positive influence on safety. 
C) results in a large drop in absenteeism. 
D) has no impact on error rates. 
A) is necessary before more complex training is provided but itself it has no financial impact. 
B) has a positive influence on safety. 
C) results in a large drop in absenteeism. 
D) has no impact on error rates.

Question 9

Advantages of teamwork include

Accepted Answer

A) Increased productivity. 
B) Improved job satisfaction. 
C) Lower absenteeism. 
D) Both A & B. 
E) All of the above. 
A) Increased productivity. 
B) Improved job satisfaction. 
C) Lower absenteeism. 
D) Both A & B. 
E) All of the above.

Question 10

Effective orientations are successful in

Accepted Answer

A) reducing turnover. 
B) improving job performance. 
C) providing job skills training. 
D) Both A & B. 
E) All of the above. 
A) reducing turnover. 
B) improving job performance. 
C) providing job skills training. 
D) Both A & B. 
E) All of the above.

Question 11

Which of the following is NOT an advantage of having an effective diverse workforce?

Accepted Answer

A) Larger applicant pool 
B) Lower costs 
C) Access to more markets 
D) Creative problem solving 
E) They are all advantages 
A) Larger applicant pool 
B) Lower costs 
C) Access to more markets 
D) Creative problem solving 
E) They are all advantages

Question 12

Which of the following statements regarding sexual harassment is true?

Accepted Answer

A) Most of the Fortune 500 companies must be doing something right as they have not had sexual harassment complaints. 
B) A U.S. survey on sexual harassment reported that 15 percent of males said they were sexually harassed on the job. 
C) A U.S. survey on sexual harassment reported that 85 percent of females said they were sexually harassed on the job. 
D) Sexual harassment claims remain high because companies are not doing much to stop it since evidence from court cases shows it is not expensive, even when you lose. 
A) Most of the Fortune 500 companies must be doing something right as they have not had sexual harassment complaints. 
B) A U.S. survey on sexual harassment reported that 15 percent of males said they were sexually harassed on the job. 
C) A U.S. survey on sexual harassment reported that 85 percent of females said they were sexually harassed on the job. 
D) Sexual harassment claims remain high because companies are not doing much to stop it since evidence from court cases shows it is not expensive, even when you lose.

Question 13

When training in other cultures

Accepted Answer

A) do not use ice breakers. 
B) use exercises to get involvement. 
C) have an orientation to the training that highlights the differences in North American training before using it in the training. 
D) B & C. 
E) All of the above. 
A) do not use ice breakers. 
B) use exercises to get involvement. 
C) have an orientation to the training that highlights the differences in North American training before using it in the training. 
D) B & C. 
E) All of the above.

Question 14

In team training, who should be involved in the design of the evaluation phase?

Accepted Answer

A) The trainer 
B) The supervisors 
C) The team members 
D) Both A & C 
A) The trainer 
B) The supervisors 
C) The team members 
D) Both A & C

Question 15

Which of the following statements about orientation is true?

Accepted Answer

A) An orientation is one type of training where a TNA makes no sense as the attendees are not even with the company yet. 
B) To be effective, orientations need to span at least two days to have any impact. 
C) Orientations need to focus on the skill training necessary for the job in question. 
D) None of the above is true. 
A) An orientation is one type of training where a TNA makes no sense as the attendees are not even with the company yet. 
B) To be effective, orientations need to span at least two days to have any impact. 
C) Orientations need to focus on the skill training necessary for the job in question. 
D) None of the above is true.

Question 16

____ In order to not be charged with unfair discrimination when promoting someone, you need to be sure you provided the opportunity for all qualified to get relevant training

Accepted Answer

A) True 
 B)False

Question 17

A survey indicated that about ____ percent of organizations offer some type of sexual harassment training.

Accepted Answer

A) 40 
B) 50 
C) 60 
D) 80 
A) 40 
B) 50 
C) 60 
D) 80

Question 18

There is some evidence that sexual harassment charges can influence the value of a company's stock by

Accepted Answer

A) about half a percent. 
B) between one and two percent. 
C) between 5 and 30 percent. 
D) there is no such evidence of an impact on stock price. 
A) about half a percent. 
B) between one and two percent. 
C) between 5 and 30 percent. 
D) there is no such evidence of an impact on stock price.

Question 19

Consider Mary, who is hearing impaired but able to speak and read lips.She applies for the job of accounting clerk.She has all the KSAs required for critical tasks.Although not a critical task, the job requires using the phone from time to time.Can the employer refuse to hire her on the basis of her inability to use a phone?

Accepted Answer

A) Yes, she needed to be able to hear clearly on the job. 
B) Yes, if the employer can show that not answering the phone is a detriment to the business. 
C) No, the company has a duty to accommodate her by buying a phone for the hearing impaired. 
D) No, the company has a duty to accommodate her by providing an operation to improve her hearing. 
E) None of the above. 
A) Yes, she needed to be able to hear clearly on the job. 
B) Yes, if the employer can show that not answering the phone is a detriment to the business. 
C) No, the company has a duty to accommodate her by buying a phone for the hearing impaired. 
D) No, the company has a duty to accommodate her by providing an operation to improve her hearing. 
E) None of the above.

Question 20

The "quid pro quo" type of sexual harassment involves

Accepted Answer

A) using profanity in front of the opposite sex. 
B) unwanted touching by another employee. 
C) an offer of some job perks by a supervisor in exchange for sexual favors. 
D) Both A & B. 
E) All of the above. 
A) using profanity in front of the opposite sex. 
B) unwanted touching by another employee. 
C) an offer of some job perks by a supervisor in exchange for sexual favors. 
D) Both A & B. 
E) All of the above.

Which of the following statements about sexual harassment training is NOT true?

According to the text, in the early years many team efforts failed because

The rate of expatriate failure in Japan is only 5% as compared to the U.S., with a failure rate of _______.

What is the value of orientation training? How can you make sure it is effective?

Research demonstrates that attendance at an orientation

____ A TNA is not necessary in the development of an orientation

A survey of Fortune 1000 organizations in North America indicated that about ______ percent use teams.

Providing the basic literacy skills training

Advantages of teamwork include

Effective orientations are successful in

Which of the following is NOT an advantage of having an effective diverse workforce?

Which of the following statements regarding sexual harassment is true?

When training in other cultures

In team training, who should be involved in the design of the evaluation phase?

Which of the following statements about orientation is true?

____ In order to not be charged with unfair discrimination when promoting someone, you need to be sure you provided the opportunity for all qualified to get relevant training

A survey indicated that about ____ percent of organizations offer some type of sexual harassment training.

There is some evidence that sexual harassment charges can influence the value of a company's stock by

The "quid pro quo" type of sexual harassment involves

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Employee and Management Development

Filters

Exam 10: Key Areas of Organizational Training

Which of the following statements about sexual harassment training is NOT true?

According to the text, in the early years many team efforts failed because

The rate of expatriate failure in Japan is only 5% as compared to the U.S., with a failure rate of _______.

What is the value of orientation training? How can you make sure it is effective?

Research demonstrates that attendance at an orientation

____ A TNA is not necessary in the development of an orientation

A survey of Fortune 1000 organizations in North America indicated that about ______ percent use teams.

Providing the basic literacy skills training

Advantages of teamwork include

Effective orientations are successful in

Which of the following is NOT an advantage of having an effective diverse workforce?

Which of the following statements regarding sexual harassment is true?

When training in other cultures

In team training, who should be involved in the design of the evaluation phase?

Which of the following statements about orientation is true?

____ In order to not be charged with unfair discrimination when promoting someone, you need to be sure you provided the opportunity for all qualified to get relevant training

A survey indicated that about ____ percent of organizations offer some type of sexual harassment training.

There is some evidence that sexual harassment charges can influence the value of a company's stock by

The "quid pro quo" type of sexual harassment involves

Training in Organizations

Aligning Training with Strategy

Learning Motivation and Performance

Needs Analysis

Training Design

Traditional Training Methods

Electronic Training Methods

Development and Implementation of Training

Evaluation of Training

Employee and Management Development

Filters