Exam 1: Introduction to Marketing Research

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High gasoline prices and concerns about fossil emissions bothered consumers,so Toyota developed the Prius.This is an example of what use of marketing research?

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Marketing research can also be used to generate,refine,and evaluate a potential marketing action.In this context,actions may be thought of as:

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A marketing strategy consists of selecting a segment of the market as the company's target market and designing the proper"mix"of product/service,price,promotion,and distribution system to meet the wants and needs of the consumers within the target market.

(True/False)
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When firms make the right decisions,they produce products and services that their target markets perceive as having value.That value translates into sales,profits,and a negative ROI.

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Consumers wanted increasingly large TV screens to hang on their walls,so Samsung developed an ultra-thin,LED,large-screen TV.This is an example of using market research to identify market opportunities and problems.

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Some people define market research as a subset of marketing research,using this term to refer to applying marketing research to a specific market area.

(True/False)
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Chobani launched a campaign,called"The Break You Make,"in 2015 to increase awareness of the Chobani Flip,an afternoon snack yogurt.Research determined that the campaign was very successful,with sales of Chobani Flip up 300% over the previous year.The main use of this type of research would be related to:

(Multiple Choice)
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Marketing professors at colleges and universities and other not-for- profit organizations,such as the Marketing Science Institute,often conduct applied research and publish their results in journals such as the Journal of Marketing Research or the Journal of Marketing.

(True/False)
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Marketing research can also be used to do which of the following?

(Multiple Choice)
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Which of the following components of the MIS contains information that is generally insufficient for many marketing decisions,but is a source of extreme detail on both revenues and costs that can be invaluable in making decisions?

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To successfully minimize product and service failures companies should:

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In order to create the right strategies for decision-making,managers must have objective,accurate,and timely:

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For many years,the marketing concept has been recognized as the"right philosophy"because:

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One of the most important philosophies managers have is that which determines how they view their company's role in terms of what it provides the market.The marketing concept is a much more effective philosophy than the sales orientation philosophy.Define the marketing concept and discuss its relationship to marketing research.

(Essay)
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Internal information from orders,billing,receivables,inventory levels,stockouts,and so on may be gathered by using a marketing intelligence system.

(True/False)
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Several online information service companies,such as Lexis-Nexis,provide marketing intelligence.The use of Lexis-Nexis focuses on bringing in information generated outside the firm.This information would rest in the marketing intelligence system.

(True/False)
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Determiniing decision makers' information needs,acquiring the needed information,and distributing that information to the decision makers in a form,and at a time when they can use it for decision-making describes:

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The ________ is the marketing information system component that provides studies conducted for specific situations facing the company.

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Marketing research provides managers with new information to help them make decisions.

(True/False)
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According to the American Marketing Association,which of the following is the primary use of marketing research?

(Multiple Choice)
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