Exam 7: Training and Developing Employees

Jack hopes to be promoted to head of his department next year.In the meantime,he has been assigned to spend a year as assistant to the current department head.This is an example of the ________ form of training.

Sensitivity training seeks to increase participants' insight into their own behavior and the behavior of others by encouraging an open expression of feelings in a trainer guided t-group.

Lewin's change process consists of unfreezing,moving,and refreezing.

Which of the following would perform the initial orientation in most firms?

All of the following are primary benefits associated with virtual classrooms EXCEPT ________.

Lara is a mid-level manager at a telemarketing company.She has been given the task of coaching a new employee,so Lara will most likely ________.

Any attempt to improve managerial performance by imparting knowledge,changing attitudes,or increasing skills is called ________.

Which of the following enables employers to schedule,deliver,and manage online training?

What role does evaluation play in the training and development process? What training outcomes are typically measured?

What are the main steps involved in the training process? What are two methods used to assess employee training needs?

Which of the following consolidates the knowledge,skills,and behaviors that an individual needs to perform a job well?

Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

Which of the following training methods is experienced by almost all employees?

Which term refers to a detailed study of a job to identify the specific skills required?

Management games are considered an effective training tool because trainees are actively involved,and the activities help trainees focus on planning and solving problems.

Marcos is a management trainee at Global Enterprises who is involved in a management development program.As part of the program,Marcos has been given a description of an organizational problem and has been instructed to analyze the situation,diagnose the problem,and present his findings to a group of other trainees.Which of the following is most likely being used at Global Enterprises?

Rebekah was hired soon after graduation and assigned to complete a management trainee program.She will move to various jobs each month for a 9-month period of time.Her employer is utilizing the ________ form of training.

Tyrone,an HR manager,is conducting a task analysis.Tyrone is most likely ________.

Unlike traditional orientation programs,which topic is included in many modern orientation programs?

According to the text,what has been a key component of Macy's new-growth strategy?