Exam 3: Consumer Behavior: How People Make Buying Decisions
Exam 1: What Is Marketing?100 Questions
Exam 2: Strategic Planning119 Questions
Exam 3: Consumer Behavior: How People Make Buying Decisions107 Questions
Exam 4: Business Buying Behavior113 Questions
Exam 5: Market Segmenting, Targeting, and Positioning94 Questions
Exam 6: Creating Offerings120 Questions
Exam 7: Developing and Managing Offerings107 Questions
Exam 8: Using Marketing Channels to Create Value for Customers121 Questions
Exam 9: Using Supply Chains to Create Value for Customers87 Questions
Exam 10: Gathering and Using Information: Marketing Research and Market Intelligence114 Questions
Exam 11: Integrated Marketing Communications and the Changing Media Landscape140 Questions
Exam 12: Public Relations, Social Media, and Sponsorships71 Questions
Exam 13: Professional Selling129 Questions
Exam 14: Customer Satisfaction, Loyalty, and Empowerment127 Questions
Exam 15: Price,the Only Revenue Generator107 Questions
Exam 16: The Marketing Plan119 Questions
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How a person would like to view himself or herself is known as one's _____.
Free
(Short Answer)
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Correct Answer:
ideal self
Understanding consumer trends enables marketers to reach people most likely to buy their products in an effective manner.
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(True/False)
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Correct Answer:
True
Attitudes are typically difficult to change.
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(True/False)
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Correct Answer:
True
A consumer who has spent a lot of time comparing product features,prices,and warranties has engaged in _____.
(Multiple Choice)
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_____ is how you interpret the world around you and make sense of it in your brain.
(Multiple Choice)
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Seeing oneself positively or negatively refers to one's ideal self.
(True/False)
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A society's _____ encompasses the shared beliefs,customs,behaviors,and attitudes.
(Short Answer)
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Consumers engage in _____ when they already have some information about a good or service but continue to search for a little more information.
(Short Answer)
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Shock advertising has been found to increase consumer attention and positively influence behavior.
(True/False)
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Attitudes are _____ people have about products,services,companies,ideas,issues,or institutions.
(Short Answer)
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Atmospherics are the physical aspects of the selling environment that are out of the retailer's control.
(True/False)
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_____ are the physical aspects of the selling environment retailers try to control.
(Multiple Choice)
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Compulsive spenders who get a temporary "high" from spending are said to be affected by the situational factor known as the _____.
(Short Answer)
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A subculture consists of a group of people who share the culture's beliefs and values.
(True/False)
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Researchers have discovered that whether someone is a "morning person" or "evening person" affects shopping patterns.
(True/False)
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A car,a house,and a boat are examples of what type of product?
(Multiple Choice)
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