Exam 3: Consumer Behavior: How People Make Buying Decisions

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How a person would like to view himself or herself is known as one's _____.

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ideal self

Understanding consumer trends enables marketers to reach people most likely to buy their products in an effective manner.

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True

Attitudes are typically difficult to change.

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True

A consumer who has spent a lot of time comparing product features,prices,and warranties has engaged in _____.

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Buyer's remorse is known as _____.

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Cognitive age is a significant predictor of consumer behaviors.

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_____ is how you interpret the world around you and make sense of it in your brain.

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Seeing oneself positively or negatively refers to one's ideal self.

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A society's _____ encompasses the shared beliefs,customs,behaviors,and attitudes.

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Consumers engage in _____ when they already have some information about a good or service but continue to search for a little more information.

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Shock advertising has been found to increase consumer attention and positively influence behavior.

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Attitudes are _____ people have about products,services,companies,ideas,issues,or institutions.

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Prizes and toys in a cereal box are examples of _____.

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Atmospherics are the physical aspects of the selling environment that are out of the retailer's control.

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A consumer's _____ involves how one spends his/her time.

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_____ are the physical aspects of the selling environment retailers try to control.

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Compulsive spenders who get a temporary "high" from spending are said to be affected by the situational factor known as the _____.

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A subculture consists of a group of people who share the culture's beliefs and values.

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Researchers have discovered that whether someone is a "morning person" or "evening person" affects shopping patterns.

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A car,a house,and a boat are examples of what type of product?

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