Question 1

Failing to see the big picture is associated with which of the obstacles to process integration?

Accepted Answer

A)  Silo mentality 
B)  Lack of knowledge 
C)  Lack of trust 
D)  Lack of information visibility 
A)  Silo mentality 
B)  Lack of knowledge 
C)  Lack of trust 
D)  Lack of information visibility A

Question 2

Creating and maintaining customer relationships is associated with which of the key supply chain processes?

Accepted Answer

A)  Customer relationship management 
B)  Customer service management 
C)  Order fulfillment 
D)  Returns management 
A)  Customer relationship management 
B)  Customer service management 
C)  Order fulfillment 
D)  Returns management A

Question 3

A firm's end product strategy should consider the following EXCEPT this:

Accepted Answer

A)  Product/service design 
B)  Suppliers used 
C)  Marketing plans 
D)  Warranty/return services offered 
A)  Product/service design 
B)  Suppliers used 
C)  Marketing plans 
D)  Warranty/return services offered C

Question 4

Developing a supply continuity plan is what type of security system initiative?

Accepted Answer

A)  Basic 
B)  Reactive 
C)  Proactive 
D)  Advanced 
A)  Basic 
B)  Reactive 
C)  Proactive 
D)  Advanced

Question 5

What is the bullwhip effect? How is it caused, and what impacts can it have on a firm?

Accepted Answer

A successful answer will note that the b

Question 6

Demand variability can lead to order batching.

Accepted Answer

A) True 
 B)False

Question 7

Frequent demand forecast updating can contribute to the bullwhip effect.

Accepted Answer

A) True 
 B)False

Question 8

Interruptions in the supply of goods and services in a supply chain caused by quality and safety challenges, supply shortages, legal issues, security problems, regulatory and environmental compliance, weather and natural disasters, or terrorism are referred to as _______.

Accepted Answer

A)  supply chain opposition 
B)  supply chain risk 
C)  supply chain danger 
D)  supply chain protest 
A)  supply chain opposition 
B)  supply chain risk 
C)  supply chain danger 
D)  supply chain protest

Question 9

Leading firms spend approximately what percentage of sales on supply chain management costs?

Accepted Answer

A)  1-2% 
B)  4-5% 
C)  5-6% 
D)  15-20% 
A)  1-2% 
B)  4-5% 
C)  5-6% 
D)  15-20%

Question 10

Production execution is associated with which of the six SCOR model process categories?

Accepted Answer

A)  Plan 
B)  Source 
C)  Make 
D)  Deliver 
A)  Plan 
B)  Source 
C)  Make 
D)  Deliver

Question 11

New product design and development can become integrated when

Accepted Answer

A)  Customers are involved 
B)  Suppliers are involved 
C)  Both customers and suppliers are involved 
D)  Neither customers nor suppliers are involved 
A)  Customers are involved 
B)  Suppliers are involved 
C)  Both customers and suppliers are involved 
D)  Neither customers nor suppliers are involved

Question 12

Purchasing large quantities of product to stock up against risk is referred to as _______.

Accepted Answer

A)  flexing 
B)  inventory skipping 
C)  frontloading 
D)  stockpiling 
A)  flexing 
B)  inventory skipping 
C)  frontloading 
D)  stockpiling

Question 13

The average percentage of electronic orders received for all supply chain members refers to _______.

Accepted Answer

A)  supply chain delivery performance 
B)  supply chain perfect order fulfillment performance 
C)  supply chain e-business performance 
D)  supply chain production flexibility 
A)  supply chain delivery performance 
B)  supply chain perfect order fulfillment performance 
C)  supply chain e-business performance 
D)  supply chain production flexibility

Question 14

Managing product returns and disposal effectively is associated with which of the key supply chain processes?

Accepted Answer

A)  Manufacturing flow management 
B)  Product development and commercialization 
C)  Supplier relationship management 
D)  Returns management 
A)  Manufacturing flow management 
B)  Product development and commercialization 
C)  Supplier relationship management 
D)  Returns management

Question 15

A _______ is associated with the failure to consider the impacts of one's actions on the overall supply chain.

Accepted Answer

The answer of A _______ is associated with the failure...

Question 16

The average number of days between paying for raw materials and getting paid for the product is referred to as?

Accepted Answer

A)  Supply chain goods-to-cash cycle time 
B)  Supply chain cash-to-goods cycle time 
C)  Supply chain goods-to-goods cycle time 
D)  Supply chain cash-to-cash cycle time 
A)  Supply chain goods-to-cash cycle time 
B)  Supply chain cash-to-goods cycle time 
C)  Supply chain goods-to-goods cycle time 
D)  Supply chain cash-to-cash cycle time

Question 17

Which initiative is associated with reactive security measures?

Accepted Answer

A)  CSI 
B)  C-TPAT 
C)  CPM 
D)  CSCMP 
A)  CSI 
B)  C-TPAT 
C)  CPM 
D)  CSCMP

Question 18

Order, warehouse, and transportation management is associated with which of the six SCOR model process categories?

Accepted Answer

A)  Plan 
B)  Source 
C)  Make 
D)  Deliver 
A)  Plan 
B)  Source 
C)  Make 
D)  Deliver

Question 19

The processes associated with establishing, maintaining, and monitoring information, relationships, resources, assets, compliance, and contracts required to operate supply chains are associated with which of the six SCOR model process categories?

Accepted Answer

A)  Plan 
B)  Return 
C)  Enable 
D)  Deliver 
A)  Plan 
B)  Return 
C)  Enable 
D)  Deliver

Question 20

The amplification of order sizes as one moves further up a supply chain is referred to as the _______.

Accepted Answer

A)  bullwhip effect 
B)  corkscrew effect 
C)  chainsaw effect 
D)  vibration effect 
A)  bullwhip effect 
B)  corkscrew effect 
C)  chainsaw effect 
D)  vibration effect

Failing to see the big picture is associated with which of the obstacles to process integration?

Creating and maintaining customer relationships is associated with which of the key supply chain processes?

A firm's end product strategy should consider the following EXCEPT this:

Developing a supply continuity plan is what type of security system initiative?

What is the bullwhip effect? How is it caused, and what impacts can it have on a firm?

Demand variability can lead to order batching.

Frequent demand forecast updating can contribute to the bullwhip effect.

Interruptions in the supply of goods and services in a supply chain caused by quality and safety challenges, supply shortages, legal issues, security problems, regulatory and environmental compliance, weather and natural disasters, or terrorism are referred to as _______.

Leading firms spend approximately what percentage of sales on supply chain management costs?

Production execution is associated with which of the six SCOR model process categories?

New product design and development can become integrated when

Purchasing large quantities of product to stock up against risk is referred to as _______.

The average percentage of electronic orders received for all supply chain members refers to _______.

Managing product returns and disposal effectively is associated with which of the key supply chain processes?

A _______ is associated with the failure to consider the impacts of one's actions on the overall supply chain.

The average number of days between paying for raw materials and getting paid for the product is referred to as?

Which initiative is associated with reactive security measures?

Order, warehouse, and transportation management is associated with which of the six SCOR model process categories?

The processes associated with establishing, maintaining, and monitoring information, relationships, resources, assets, compliance, and contracts required to operate supply chains are associated with which of the six SCOR model process categories?

The amplification of order sizes as one moves further up a supply chain is referred to as the _______.

Operations Management, Processes, and Supply Chain Management

Corporate Strategy, Performance, and Sustainability

Product Design and Development

Process Design and Capacity Management

Customer Relationships and Customer Service

Demand Management, Forecasting, and Aggregate Planning

Independent Demand Inventory Management

Material Flow Analysis and Facility Layouts

Supplement: Job Scheduling and Vehicle Routing

Lean Systems

Managing Customer and Work Flows

Managing Information Flowsmrp and Erp

Managing Projects

Six Sigma Quality Management

Supplement: Statistical Quality Control

Global Supply Management

Location, Logistics, and Product Returns

Filters

Exam 16: Integrating Processes Along the Supply Chain

Failing to see the big picture is associated with which of the obstacles to process integration?

Creating and maintaining customer relationships is associated with which of the key supply chain processes?

A firm's end product strategy should consider the following EXCEPT this:

Developing a supply continuity plan is what type of security system initiative?

What is the bullwhip effect? How is it caused, and what impacts can it have on a firm?

Demand variability can lead to order batching.

Frequent demand forecast updating can contribute to the bullwhip effect.

Interruptions in the supply of goods and services in a supply chain caused by quality and safety challenges, supply shortages, legal issues, security problems, regulatory and environmental compliance, weather and natural disasters, or terrorism are referred to as _______.

Leading firms spend approximately what percentage of sales on supply chain management costs?

Production execution is associated with which of the six SCOR model process categories?

New product design and development can become integrated when

Purchasing large quantities of product to stock up against risk is referred to as _______.

The average percentage of electronic orders received for all supply chain members refers to _______.

Managing product returns and disposal effectively is associated with which of the key supply chain processes?

A _______ is associated with the failure to consider the impacts of one's actions on the overall supply chain.

The average number of days between paying for raw materials and getting paid for the product is referred to as?

Which initiative is associated with reactive security measures?

Order, warehouse, and transportation management is associated with which of the six SCOR model process categories?

The processes associated with establishing, maintaining, and monitoring information, relationships, resources, assets, compliance, and contracts required to operate supply chains are associated with which of the six SCOR model process categories?

The amplification of order sizes as one moves further up a supply chain is referred to as the _______.

Operations Management, Processes, and Supply Chain Management

Corporate Strategy, Performance, and Sustainability

Product Design and Development

Process Design and Capacity Management

Customer Relationships and Customer Service

Demand Management, Forecasting, and Aggregate Planning

Independent Demand Inventory Management

Material Flow Analysis and Facility Layouts

Supplement: Job Scheduling and Vehicle Routing

Lean Systems

Managing Customer and Work Flows

Managing Information Flowsmrp and Erp

Managing Projects

Six Sigma Quality Management

Supplement: Statistical Quality Control

Global Supply Management

Location, Logistics, and Product Returns

Filters