Question 1

The Pareto Principle is often alternatively referred to as the?

Accepted Answer

A)  50/50 Rule 
B)  60/40 Rule 
C)  70/30 Rule 
D)  80/20 Rule 
A)  50/50 Rule 
B)  60/40 Rule 
C)  70/30 Rule 
D)  80/20 Rule D

Question 2

In Six Sigma, the goal of quality perfection is represented by having a process sample average that falls below a control limit that is placed how far above the true process mean?

Accepted Answer

A)  Three standard deviations 
B)  One standard deviation 
C)  Six standard deviations 
D)  Four standard deviations 
A)  Three standard deviations 
B)  One standard deviation 
C)  Six standard deviations 
D)  Four standard deviations C

Question 3

Which company pioneered Six Sigma?

Accepted Answer

A)  GE 
B)  Motorola 
C)  IBM 
D)  GM 
A)  GE 
B)  Motorola 
C)  IBM 
D)  GM B

Question 4

Deming developed which of the following?

Accepted Answer

A)  Theory of Management 
B)  Theory of Production 
C)  Theory of Constraints 
D)  Theory of Manufacturing 
A)  Theory of Management 
B)  Theory of Production 
C)  Theory of Constraints 
D)  Theory of Manufacturing

Question 5

Seven Sigma is a quality philosophy used to achieve a firm's strategic initiatives.

Accepted Answer

A) True 
 B)False

Question 6

In a process map, which of the following is true?

Accepted Answer

A)  Rectangles represent process actions 
B)  Ovals represent wait periods 
C)  Rectangles represent process actions and ovals represent wait periods 
D)  Neither rectangles represent process actions nor ovals represent wait periods 
A)  Rectangles represent process actions 
B)  Ovals represent wait periods 
C)  Rectangles represent process actions and ovals represent wait periods 
D)  Neither rectangles represent process actions nor ovals represent wait periods

Question 7

Briefly summarize the contributions of Deming to quality management.

Accepted Answer

A successful answer will inclu

Question 8

No company has ever received the Baldrige Award more than one time.

Accepted Answer

A) True 
 B)False

Question 9

Deming would likely have approved of mass inspection.

Accepted Answer

A) True 
 B)False

Question 10

The ISO standard associated with quality management is?

Accepted Answer

A)  ISO 9000 
B)  ISO 10000 
C)  ISO 12000 
D)  ISO 14000 
A)  ISO 9000 
B)  ISO 10000 
C)  ISO 12000 
D)  ISO 14000

Question 11

A toy manufacturer produces a product for which there are 10 possible defect opportunities. If in the course of a week the company makes 1,000 units and discovers 17 total defects, which value below most closely corresponds to the manufacturer's sigma level?

Accepted Answer

A)  3.0 
B)  4.0 
C)  4.5 
D)  6.0 
A)  3.0 
B)  4.0 
C)  4.5 
D)  6.0

Question 12

A _________ practitioner is viewed as having a mastery of Six Sigma principles.

Accepted Answer

The answer of A _________ practitioner is viewed as having...

Question 13

The Theory of Constraints is used to _______________.

Accepted Answer

Identify b

Question 14

As the percentage of defect-free output increases, the sigma level also increases.

Accepted Answer

A) True 
 B)False

Question 15

TOC, an approach to identify bottlenecks, refers to the?

Accepted Answer

A)  Theory of Contacts 
B)  Theory of Constraints 
C)  Theory of Capture 
D)  Theory of Critical Events 
A)  Theory of Contacts 
B)  Theory of Constraints 
C)  Theory of Capture 
D)  Theory of Critical Events

Question 16

The 80/20 Rule is most often associated with?

Accepted Answer

A)  Pareto 
B)  Picasso 
C)  Peter 
D)  Plato 
A)  Pareto 
B)  Picasso 
C)  Peter 
D)  Plato

Question 17

The process of meeting quality goals during operations refers to which of Juran's Quality Trilogy?

Accepted Answer

A)  Quality planning 
B)  Quality control 
C)  Quality improvement 
D)  This does not relate to any of Juran's Quality Trilogy 
A)  Quality planning 
B)  Quality control 
C)  Quality improvement 
D)  This does not relate to any of Juran's Quality Trilogy

Question 18

Which of the following is not one of Juran's Quality Trilogy?

Accepted Answer

A)  Quality planning 
B)  Quality control 
C)  Quality improvement 
D)  Quality monitoring 
A)  Quality planning 
B)  Quality control 
C)  Quality improvement 
D)  Quality monitoring

Question 19

Identifying customers and their requirements is most closely associated with which element of the DMAIC improvement cycle?

Accepted Answer

A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve 
A)  Define 
B)  Measure 
C)  Analyze 
D)  Improve

Question 20

Which of the following organizations has won the Baldrige Award twice?

Accepted Answer

A)  IBM 
B)  Motorola 
C)  Dell 
D)  Ritz-Carlton 
A)  IBM 
B)  Motorola 
C)  Dell 
D)  Ritz-Carlton

The Pareto Principle is often alternatively referred to as the?

In Six Sigma, the goal of quality perfection is represented by having a process sample average that falls below a control limit that is placed how far above the true process mean?

Which company pioneered Six Sigma?

Deming developed which of the following?

Seven Sigma is a quality philosophy used to achieve a firm's strategic initiatives.

In a process map, which of the following is true?

Briefly summarize the contributions of Deming to quality management.

No company has ever received the Baldrige Award more than one time.

Deming would likely have approved of mass inspection.

The ISO standard associated with quality management is?

A toy manufacturer produces a product for which there are 10 possible defect opportunities. If in the course of a week the company makes 1,000 units and discovers 17 total defects, which value below most closely corresponds to the manufacturer's sigma level?

A _________ practitioner is viewed as having a mastery of Six Sigma principles.

The Theory of Constraints is used to _______________.

As the percentage of defect-free output increases, the sigma level also increases.

TOC, an approach to identify bottlenecks, refers to the?

The 80/20 Rule is most often associated with?

The process of meeting quality goals during operations refers to which of Juran's Quality Trilogy?

Which of the following is not one of Juran's Quality Trilogy?

Identifying customers and their requirements is most closely associated with which element of the DMAIC improvement cycle?

Which of the following organizations has won the Baldrige Award twice?

Operations Management, Processes, and Supply Chain Management

Corporate Strategy, Performance, and Sustainability

Product Design and Development

Process Design and Capacity Management

Customer Relationships and Customer Service

Demand Management, Forecasting, and Aggregate Planning

Independent Demand Inventory Management

Material Flow Analysis and Facility Layouts

Supplement: Job Scheduling and Vehicle Routing

Lean Systems

Managing Customer and Work Flows

Managing Information Flowsmrp and Erp

Managing Projects

Supplement: Statistical Quality Control

Global Supply Management

Location, Logistics, and Product Returns

Integrating Processes Along the Supply Chain

Filters

Exam 13: Six Sigma Quality Management

The Pareto Principle is often alternatively referred to as the?

In Six Sigma, the goal of quality perfection is represented by having a process sample average that falls below a control limit that is placed how far above the true process mean?

Which company pioneered Six Sigma?

Deming developed which of the following?

Seven Sigma is a quality philosophy used to achieve a firm's strategic initiatives.

In a process map, which of the following is true?

Briefly summarize the contributions of Deming to quality management.

No company has ever received the Baldrige Award more than one time.

Deming would likely have approved of mass inspection.

The ISO standard associated with quality management is?

A toy manufacturer produces a product for which there are 10 possible defect opportunities. If in the course of a week the company makes 1,000 units and discovers 17 total defects, which value below most closely corresponds to the manufacturer's sigma level?

A _________ practitioner is viewed as having a mastery of Six Sigma principles.

The Theory of Constraints is used to _______________.

As the percentage of defect-free output increases, the sigma level also increases.

TOC, an approach to identify bottlenecks, refers to the?

The 80/20 Rule is most often associated with?

The process of meeting quality goals during operations refers to which of Juran's Quality Trilogy?

Which of the following is not one of Juran's Quality Trilogy?

Identifying customers and their requirements is most closely associated with which element of the DMAIC improvement cycle?

Which of the following organizations has won the Baldrige Award twice?

Operations Management, Processes, and Supply Chain Management

Corporate Strategy, Performance, and Sustainability

Product Design and Development

Process Design and Capacity Management

Customer Relationships and Customer Service

Demand Management, Forecasting, and Aggregate Planning

Independent Demand Inventory Management

Material Flow Analysis and Facility Layouts

Supplement: Job Scheduling and Vehicle Routing

Lean Systems

Managing Customer and Work Flows

Managing Information Flowsmrp and Erp

Managing Projects

Supplement: Statistical Quality Control

Global Supply Management

Location, Logistics, and Product Returns

Integrating Processes Along the Supply Chain

Filters