Question 1

In a functional structure, the functions become formalized not only on the organization chart, but also in the mind-sets of people.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following explains the purpose of empowering employees?

Accepted Answer

A)  It encourages employees to work as per the decisions made by the top-level managers. 
B)  It vertically links each employee's position with successively higher levels of management. 
C)  It allows people at all levels to make more decisions that affect themselves and their work. 
D)  It enables employees of an organization to work with strong hierarchical levels of authority. 
E)  It encourages employees to use more formal means of coordination with many rules and procedures. 
A)  It encourages employees to work as per the decisions made by the top-level managers. 
B)  It vertically links each employee's position with successively higher levels of management. 
C)  It allows people at all levels to make more decisions that affect themselves and their work. 
D)  It enables employees of an organization to work with strong hierarchical levels of authority. 
E)  It encourages employees to use more formal means of coordination with many rules and procedures. C

Question 3

A matrix structure is characterized by poor customer service.

Accepted Answer

A) True 
 B)False  False

Question 4

Informal structure is the set of social networks found in ____ relationships among the members of an organization.

Accepted Answer

The answer of Informal structure is the set of social...

Question 5

People in _____ positions provide technical expertise for other parts of the organization.

Accepted Answer

A)  recruiting 
B)  management 
C)  line personnel 
D)  staff 
E)  mechanistic 
A)  recruiting 
B)  management 
C)  line personnel 
D)  staff 
E)  mechanistic

Question 6

Organizations with team structures make extensive use of both permanent and temporary teams to solve problems, complete special projects, and accomplish day-to-day tasks.

Accepted Answer

A) True 
 B)False

Question 7

A customer structure is the least common structure in the consumer products industry.

Accepted Answer

A) True 
 B)False

Question 8

Members of ____ teams share roles and leadership responsibilities while working toward a common goal.

Accepted Answer

self-manag

Question 9

Which of the following are included in the basics of a formal organizational structure?

Accepted Answer

A)  Communication channels 
B)  Friendship cliques 
C)  Social relationships 
D)  Grapevine structures 
E)  Sources of emotional support 
A)  Communication channels 
B)  Friendship cliques 
C)  Social relationships 
D)  Grapevine structures 
E)  Sources of emotional support

Question 10

Which of the following is true of a product structure?

Accepted Answer

A)  It groups together jobs and activities being performed in the same location. 
B)  It is used when there is a need to differentiate products or services in various locations. 
C)  It groups together jobs and activities that are serving the same customers or clients. 
D)  It clearly links costs, profits, problems, and successes in a market area with a central point of accountability. 
E)  It helps focus attention on the unique cultures and requirements of different nations. 
A)  It groups together jobs and activities being performed in the same location. 
B)  It is used when there is a need to differentiate products or services in various locations. 
C)  It groups together jobs and activities that are serving the same customers or clients. 
D)  It clearly links costs, profits, problems, and successes in a market area with a central point of accountability. 
E)  It helps focus attention on the unique cultures and requirements of different nations.

Question 11

A strategic ____ is a cooperation agreement with another organization to jointly pursue activities of mutual interest.

Accepted Answer

The answer of A strategic ____ is a cooperation agreement...

Question 12

Workers in a matrix structure report to two supervisors-one within the function and the other within the team.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is true of a divisional structure?

Accepted Answer

A)  It is common in organizations dealing with only one or a few products or services. 
B)  It tends to work best in relatively stable environments where problems are predictable. 
C)  Its main focus is to put together people within the same expertise and help them work together. 
D)  It is an attempt to gain the advantages and minimize the disadvantages of the matrix structure. 
E)  It overcomes the disadvantages of a functional structure, such as the functional chimneys problem. 
A)  It is common in organizations dealing with only one or a few products or services. 
B)  It tends to work best in relatively stable environments where problems are predictable. 
C)  Its main focus is to put together people within the same expertise and help them work together. 
D)  It is an attempt to gain the advantages and minimize the disadvantages of the matrix structure. 
E)  It overcomes the disadvantages of a functional structure, such as the functional chimneys problem.

Question 14

Empowerment refers to letting others make decisions and exercise discretion in their work.

Accepted Answer

A) True 
 B)False

Question 15

A CEO at Widgets R Us takes a new opportunity at Create-A-Cart. The CEO knows the same matrix structure that worked at Widgets R Us ___ at Create-A-Cart because

Accepted Answer

A)  will work; every organization emphasizes formal authority, order, fairness, and efficiency. 
B)  may not work; every organization faces its own set of unique problems and opportunities. 
C)  may not work; all organizations are not affected by situational contingencies such as task, technology, environment, and people. 
D)  will work; every organization has narrow spans of control and structures of the traditional pyramid form. 
E)  will work; all organizations have sufficient resources to jointly pursue mutual interests with another organization. 
A)  will work; every organization emphasizes formal authority, order, fairness, and efficiency. 
B)  may not work; every organization faces its own set of unique problems and opportunities. 
C)  may not work; all organizations are not affected by situational contingencies such as task, technology, environment, and people. 
D)  will work; every organization has narrow spans of control and structures of the traditional pyramid form. 
E)  will work; all organizations have sufficient resources to jointly pursue mutual interests with another organization.

Question 16

In a matrix structure, top managers are freed from lower-level problem solving to focus time on more strategic issues.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true about a team structure?

Accepted Answer

A)  A temporary team does not have prominence in a team structure. 
B)  A team structure is most often observed in a vertical organization. 
C)  The intention of a team structure is to create more effective lateral relations around and across the organization. 
D)  In a team structure, cross-functional structures are convened for a particular task or project and disbanded once the task is completed. 
E)  The main focus of a team structure is to improve and maintain the hierarchical system of management. 
A)  A temporary team does not have prominence in a team structure. 
B)  A team structure is most often observed in a vertical organization. 
C)  The intention of a team structure is to create more effective lateral relations around and across the organization. 
D)  In a team structure, cross-functional structures are convened for a particular task or project and disbanded once the task is completed. 
E)  The main focus of a team structure is to improve and maintain the hierarchical system of management.

Question 18

Self-enhancement bias is the tendency to see yourself as more capable, intelligent, and ethical than others.

Accepted Answer

A) True 
 B)False

Question 19

Fredent Corporation, an apparel manufacturer, creates groups of employees with similar skills performing similar tasks. Members of each such group share technical knowledge, skills, and responsibilities. Which of the following structures is being used by Fredent Corporation?

Accepted Answer

A)  Product structure 
B)  Divisional structure 
C)  Functional structure 
D)  Geographical structure 
E)  Customer structure 
A)  Product structure 
B)  Divisional structure 
C)  Functional structure 
D)  Geographical structure 
E)  Customer structure

Question 20

In an organizational structure, division of work refers to:

Accepted Answer

A)  lines that show who reports to whom. 
B)  positions and titles that show work responsibilities. 
C)  the vertical layers of management. 
D)  lines that show formal communication flows. 
E)  positions that report to a common manager. 
A)  lines that show who reports to whom. 
B)  positions and titles that show work responsibilities. 
C)  the vertical layers of management. 
D)  lines that show formal communication flows. 
E)  positions that report to a common manager.

In a functional structure, the functions become formalized not only on the organization chart, but also in the mind-sets of people.

Which of the following explains the purpose of empowering employees?

A matrix structure is characterized by poor customer service.

Informal structure is the set of social networks found in ____ relationships among the members of an organization.

People in _____ positions provide technical expertise for other parts of the organization.

Organizations with team structures make extensive use of both permanent and temporary teams to solve problems, complete special projects, and accomplish day-to-day tasks.

A customer structure is the least common structure in the consumer products industry.

Members of ____ teams share roles and leadership responsibilities while working toward a common goal.

Which of the following are included in the basics of a formal organizational structure?

Which of the following is true of a product structure?

A strategic ____ is a cooperation agreement with another organization to jointly pursue activities of mutual interest.

Workers in a matrix structure report to two supervisors-one within the function and the other within the team.

Which of the following is true of a divisional structure?

Empowerment refers to letting others make decisions and exercise discretion in their work.

A CEO at Widgets R Us takes a new opportunity at Create-A-Cart. The CEO knows the same matrix structure that worked at Widgets R Us ___ at Create-A-Cart because

In a matrix structure, top managers are freed from lower-level problem solving to focus time on more strategic issues.

Which of the following is true about a team structure?

Self-enhancement bias is the tendency to see yourself as more capable, intelligent, and ethical than others.

Fredent Corporation, an apparel manufacturer, creates groups of employees with similar skills performing similar tasks. Members of each such group share technical knowledge, skills, and responsibilities. Which of the following structures is being used by Fredent Corporation?

In an organizational structure, division of work refers to:

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 11: Organization Structures

In a functional structure, the functions become formalized not only on the organization chart, but also in the mind-sets of people.

Which of the following explains the purpose of empowering employees?

A matrix structure is characterized by poor customer service.

Informal structure is the set of social networks found in ____ relationships among the members of an organization.

People in _____ positions provide technical expertise for other parts of the organization.

Organizations with team structures make extensive use of both permanent and temporary teams to solve problems, complete special projects, and accomplish day-to-day tasks.

A customer structure is the least common structure in the consumer products industry.

Members of ____ teams share roles and leadership responsibilities while working toward a common goal.

Which of the following are included in the basics of a formal organizational structure?

Which of the following is true of a product structure?

A strategic ____ is a cooperation agreement with another organization to jointly pursue activities of mutual interest.

Workers in a matrix structure report to two supervisors-one within the function and the other within the team.

Which of the following is true of a divisional structure?

Empowerment refers to letting others make decisions and exercise discretion in their work.

A CEO at Widgets R Us takes a new opportunity at Create-A-Cart. The CEO knows the same matrix structure that worked at Widgets R Us ___ at Create-A-Cart because

In a matrix structure, top managers are freed from lower-level problem solving to focus time on more strategic issues.

Which of the following is true about a team structure?

Self-enhancement bias is the tendency to see yourself as more capable, intelligent, and ethical than others.

Fredent Corporation, an apparel manufacturer, creates groups of employees with similar skills performing similar tasks. Members of each such group share technical knowledge, skills, and responsibilities. Which of the following structures is being used by Fredent Corporation?

In an organizational structure, division of work refers to:

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters