Question 1

Fundamental ____ error overestimates internal factors and overestimates external factors driving individual behavior.

Accepted Answer

attribution, attributions

Question 2

____ reflects levels of social media use and how media are used to connect to others.

Accepted Answer

A)  The halo effect 
B)  Projection 
C)  Impression management 
D)  Technology personality 
E)  Type A personality 
A)  The halo effect 
B)  Projection 
C)  Impression management 
D)  Technology personality 
E)  Type A personality D

Question 3

Colin received negative feedback for his recent project. He has decided to concentrate and put in more effort in order to improve his work. This is an example of the _____ component of attitude.

Accepted Answer

A)  behavioral 
B)  affective 
C)  intentional 
D)  emotional 
E)  cognitive 
A)  behavioral 
B)  affective 
C)  intentional 
D)  emotional 
E)  cognitive A

Question 4

Sophie is a Type A personality. Which of the following patterns of behavior would be observed in Sophie?

Accepted Answer

A)  Slow-eating patterns 
B)  Patience 
C)  Multi-tasking 
D)  Laziness 
E)  Lack of stress 
A)  Slow-eating patterns 
B)  Patience 
C)  Multi-tasking 
D)  Laziness 
E)  Lack of stress

Question 5

Josephine, a manager at a bank, is cooperative, sociable, dependable, and unworried. However, she lacks the interest to bring about any changes in the operations of the bank and is narrow minded. This implies that Josephine lacks _____.

Accepted Answer

A)  conscientiousness 
B)  openness to experience 
C)  agreeableness 
D)  extraversion 
E)  emotional stability 
A)  conscientiousness 
B)  openness to experience 
C)  agreeableness 
D)  extraversion 
E)  emotional stability

Question 6

Employees at Fil-it-Up work hard, always smile and talk to customers, and complete customer transactions as quickly as possible. This is an example of ____ behaviors.

Accepted Answer

A)  Citizenship 
B)  Dysfunctional 
C)  Functional 
D)  Performance 
E)  Withdrawal 
A)  Citizenship 
B)  Dysfunctional 
C)  Functional 
D)  Performance 
E)  Withdrawal

Question 7

Ben is a financial analyst at Capron Inc. He works over the weekends and on all public holidays to do additional work, without claiming extra pay or compensatory benefits. Ben's employee behavior is an example of _____.

Accepted Answer

A)  organizational citizenship 
B)  personal wellness 
C)  cognitive dissonance 
D)  emotional intelligence 
E)  emotional stability 
A)  organizational citizenship 
B)  personal wellness 
C)  cognitive dissonance 
D)  emotional intelligence 
E)  emotional stability

Question 8

____ is being good-natured, cooperative, and trusting.

Accepted Answer

Agreeablen

Question 9

The _____ overestimates internal factors and underestimates external factors as influences on someone's behavior.

Accepted Answer

A)  fundamental attribution error 
B)  stereotyping effect 
C)  halo effect 
D)  projection error 
E)  self-serving bias 
A)  fundamental attribution error 
B)  stereotyping effect 
C)  halo effect 
D)  projection error 
E)  self-serving bias

Question 10

Which of the following is true about perceptions?

Accepted Answer

A)  Perceptions have a marginal influence on individual behavior. 
B)  Perceptions do not have an impact on daily life experiences. 
C)  People perceive the same people, things, or situations differently. 
D)  People's perceptions are unaffected by their cultural background. 
E)  Perceptions refer to the desire to achieve or to accomplish something. 
A)  Perceptions have a marginal influence on individual behavior. 
B)  Perceptions do not have an impact on daily life experiences. 
C)  People perceive the same people, things, or situations differently. 
D)  People's perceptions are unaffected by their cultural background. 
E)  Perceptions refer to the desire to achieve or to accomplish something.

Question 11

Which of the following refers to organizational commitment?

Accepted Answer

A)  The willingness to "go beyond the call of duty" in one's work 
B)  The loyalty of an individual to an organization 
C)  The predisposition of employees to act in a certain way 
D)  The extent to which someone is emotionally detached and manipulative 
E)  The degree to which someone is able to adjust behavior in response to external factors 
A)  The willingness to "go beyond the call of duty" in one's work 
B)  The loyalty of an individual to an organization 
C)  The predisposition of employees to act in a certain way 
D)  The extent to which someone is emotionally detached and manipulative 
E)  The degree to which someone is able to adjust behavior in response to external factors

Question 12

Which of the following refers to job burnout?

Accepted Answer

A)  Showing aggressive behavior toward coworkers or a work setting 
B)  A situation where an individual ends up in a job that does not match his or her talents 
C)  A potential outcome of eustress 
D)  The spillover of one's positive or negative moods onto others 
E)  The physical and mental exhaustion from work stress 
A)  Showing aggressive behavior toward coworkers or a work setting 
B)  A situation where an individual ends up in a job that does not match his or her talents 
C)  A potential outcome of eustress 
D)  The spillover of one's positive or negative moods onto others 
E)  The physical and mental exhaustion from work stress

Question 13

The _____ component of an attitude reflects a specific feeling.

Accepted Answer

A)  cognitive 
B)  intentional 
C)  affective 
D)  opinion 
E)  behavioral 
A)  cognitive 
B)  intentional 
C)  affective 
D)  opinion 
E)  behavioral

Question 14

Which of the following is true of authoritarianism?

Accepted Answer

A)  Authoritarianism is a system that opposes status differences. 
B)  An individual with an authoritarian personality tends to act rigidly and be control-oriented in a follower capacity. 
C)  An individual with an authoritarian personality is likely to be subservient and follow rules when in a leadership capacity. 
D)  People with authoritarian principles never act unethically or illegally. 
E)  Authoritarianism is the degree to which a person defers to authority and accepts interpersonal status differences. 
A)  Authoritarianism is a system that opposes status differences. 
B)  An individual with an authoritarian personality tends to act rigidly and be control-oriented in a follower capacity. 
C)  An individual with an authoritarian personality is likely to be subservient and follow rules when in a leadership capacity. 
D)  People with authoritarian principles never act unethically or illegally. 
E)  Authoritarianism is the degree to which a person defers to authority and accepts interpersonal status differences.

Question 15

____ of control is the extent to which one believes that what happens is within one's control.

Accepted Answer

The answer of ____ of control is the extent to...

Question 16

____ behaviors include absenteeism, turnover, and job disengagement.

Accepted Answer

A)  Citizenship 
B)  Dysfunctional 
C)  Functional 
D)  Performance 
E)  Withdrawal 
A)  Citizenship 
B)  Dysfunctional 
C)  Functional 
D)  Performance 
E)  Withdrawal

Question 17

Job satisfaction is the degree to which an individual feels positive or negative about a job.

Accepted Answer

A) True 
 B)False

Question 18

Selective perception refers to:

Accepted Answer

A)  the tendency to define problems from one's own point of view. 
B)  the assignment of personal attributes to other individuals. 
C)  using a single attribute to develop an overall impression of a person or situation. 
D)  the systematic attempt to influence how others perceive us. 
E)  assigning the attributes commonly associated with a group to an individual. 
A)  the tendency to define problems from one's own point of view. 
B)  the assignment of personal attributes to other individuals. 
C)  using a single attribute to develop an overall impression of a person or situation. 
D)  the systematic attempt to influence how others perceive us. 
E)  assigning the attributes commonly associated with a group to an individual.

Question 19

Roger works at Tracer Consulting Ltd. He receives task-related support from his managers and has friendly and trustworthy colleagues. His job is stress-free and secure. These working conditions help in increasing Roger's _____.

Accepted Answer

A)  mood contagion 
B)  job satisfaction 
C)  locus of control 
D)  cognitive dissonance 
E)  Machiavellianism 
A)  mood contagion 
B)  job satisfaction 
C)  locus of control 
D)  cognitive dissonance 
E)  Machiavellianism

Question 20

Think about someone's technology personality. This person is selectively uses technology to tell others what he or she is doing, is less likely to be active on social media, and tends not to text. Which of the following describes this person?

Accepted Answer

A)  Broadcaster 
B)  Live Wire 
C)  Never-Minder 
D)  Social Skimmer 
E)  Toe Dipper 
A)  Broadcaster 
B)  Live Wire 
C)  Never-Minder 
D)  Social Skimmer 
E)  Toe Dipper

Fundamental ____ error overestimates internal factors and overestimates external factors driving individual behavior.

____ reflects levels of social media use and how media are used to connect to others.

Colin received negative feedback for his recent project. He has decided to concentrate and put in more effort in order to improve his work. This is an example of the _____ component of attitude.

Sophie is a Type A personality. Which of the following patterns of behavior would be observed in Sophie?

Josephine, a manager at a bank, is cooperative, sociable, dependable, and unworried. However, she lacks the interest to bring about any changes in the operations of the bank and is narrow minded. This implies that Josephine lacks _____.

Employees at Fil-it-Up work hard, always smile and talk to customers, and complete customer transactions as quickly as possible. This is an example of ____ behaviors.

Ben is a financial analyst at Capron Inc. He works over the weekends and on all public holidays to do additional work, without claiming extra pay or compensatory benefits. Ben's employee behavior is an example of _____.

____ is being good-natured, cooperative, and trusting.

The _____ overestimates internal factors and underestimates external factors as influences on someone's behavior.

Which of the following is true about perceptions?

Which of the following refers to organizational commitment?

Which of the following refers to job burnout?

The _____ component of an attitude reflects a specific feeling.

Which of the following is true of authoritarianism?

____ of control is the extent to which one believes that what happens is within one's control.

____ behaviors include absenteeism, turnover, and job disengagement.

Job satisfaction is the degree to which an individual feels positive or negative about a job.

Selective perception refers to:

Roger works at Tracer Consulting Ltd. He receives task-related support from his managers and has friendly and trustworthy colleagues. His job is stress-free and secure. These working conditions help in increasing Roger's _____.

Think about someone's technology personality. This person is selectively uses technology to tell others what he or she is doing, is less likely to be active on social media, and tends not to text. Which of the following describes this person?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 15: Individual Behavior

Fundamental ____ error overestimates internal factors and overestimates external factors driving individual behavior.

____ reflects levels of social media use and how media are used to connect to others.

Colin received negative feedback for his recent project. He has decided to concentrate and put in more effort in order to improve his work. This is an example of the _____ component of attitude.

Sophie is a Type A personality. Which of the following patterns of behavior would be observed in Sophie?

Josephine, a manager at a bank, is cooperative, sociable, dependable, and unworried. However, she lacks the interest to bring about any changes in the operations of the bank and is narrow minded. This implies that Josephine lacks _____.

Employees at Fil-it-Up work hard, always smile and talk to customers, and complete customer transactions as quickly as possible. This is an example of ____ behaviors.

Ben is a financial analyst at Capron Inc. He works over the weekends and on all public holidays to do additional work, without claiming extra pay or compensatory benefits. Ben's employee behavior is an example of _____.

____ is being good-natured, cooperative, and trusting.

The _____ overestimates internal factors and underestimates external factors as influences on someone's behavior.

Which of the following is true about perceptions?

Which of the following refers to organizational commitment?

Which of the following refers to job burnout?

The _____ component of an attitude reflects a specific feeling.

Which of the following is true of authoritarianism?

____ of control is the extent to which one believes that what happens is within one's control.

____ behaviors include absenteeism, turnover, and job disengagement.

Job satisfaction is the degree to which an individual feels positive or negative about a job.

Selective perception refers to:

Roger works at Tracer Consulting Ltd. He receives task-related support from his managers and has friendly and trustworthy colleagues. His job is stress-free and secure. These working conditions help in increasing Roger's _____.

Think about someone's technology personality. This person is selectively uses technology to tell others what he or she is doing, is less likely to be active on social media, and tends not to text. Which of the following describes this person?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters