Question 1

Which of the following is a long-term version of contingency planning?

Accepted Answer

A)  Benchmarking 
B)  Scenario planning 
C)  Forecasting 
D)  Staff planning 
E)  Operationalizing 
A)  Benchmarking 
B)  Scenario planning 
C)  Forecasting 
D)  Staff planning 
E)  Operationalizing B

Question 2

Planning helps us avoid simply being carried along by the flow of events, and focuses our attention on priorities.

Accepted Answer

A) True 
 B)False  True

Question 3

Operational plans include single-use plans like budgets that apply to one specific task or time period.

Accepted Answer

A) True 
 B)False  True

Question 4

Long-term plans typically look one or more years into the future.

Accepted Answer

A) True 
 B)False

Question 5

_____ budgets allocate resources like labor, equipment, and space.

Accepted Answer

A)  Financial 
B)  Operating 
C)  Nonmonetary 
D)  Zero-based 
E)  Flexible 
A)  Financial 
B)  Operating 
C)  Nonmonetary 
D)  Zero-based 
E)  Flexible

Question 6

Maria, a marketing manager at Kurt Consulting, predicts a 15% drop in the sales of their premium packages. She used correlation and regression analyses of previous years' sales records to arrive at the conclusion. Maria is using _____.

Accepted Answer

A)  contingency planning 
B)  qualitative forecasting 
C)  quantitative forecasting 
D)  internal benchmarking 
E)  external benchmarking 
A)  contingency planning 
B)  qualitative forecasting 
C)  quantitative forecasting 
D)  internal benchmarking 
E)  external benchmarking

Question 7

What is the primary difference between a policy and a procedure?

Accepted Answer

A)  A policy focuses on the organization as a whole, but a procedure focuses only on a single department. 
B)  A policy sets a broad guideline, but a procedure defines precise actions to be taken. 
C)  A policy is a single-use plan, but a procedure is a standing plan. 
D)  A policy identifies short-term directions for the organization, but a procedure identifies long-term directions. 
E)  A policy guides fair employment, but a procedure guides ethical principles. 
A)  A policy focuses on the organization as a whole, but a procedure focuses only on a single department. 
B)  A policy sets a broad guideline, but a procedure defines precise actions to be taken. 
C)  A policy is a single-use plan, but a procedure is a standing plan. 
D)  A policy identifies short-term directions for the organization, but a procedure identifies long-term directions. 
E)  A policy guides fair employment, but a procedure guides ethical principles.

Question 8

In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?

Accepted Answer

A)  Analyzing alternatives and making a plan 
B)  Defining the objectives 
C)  Implementing the plan and evaluating results 
D)  Determining where one stands vis-à-vis objectives 
E)  Developing premises regarding future conditions 
A)  Analyzing alternatives and making a plan 
B)  Defining the objectives 
C)  Implementing the plan and evaluating results 
D)  Determining where one stands vis-à-vis objectives 
E)  Developing premises regarding future conditions

Question 9

Even though the time frames of planning may be shrinking, _____ is/are still responsible for setting longer-term plans and directions for the organization as a whole.

Accepted Answer

A)  lower management 
B)  middle management 
C)  shareholders 
D)  top management 
E)  consumers 
A)  lower management 
B)  middle management 
C)  shareholders 
D)  top management 
E)  consumers

Question 10

Which of the following management functions deals with monitoring task accomplishments and taking necessary corrective action?

Accepted Answer

A)  Coordinating 
B)  Processing 
C)  Controlling 
D)  Leading 
E)  Directing 
A)  Coordinating 
B)  Processing 
C)  Controlling 
D)  Leading 
E)  Directing

Question 11

_____ are developed and used to implement strategic plans.

Accepted Answer

A)  Tactical plans 
B)  Visions 
C)  Operational plans 
D)  Missions 
E)  Procedures 
A)  Tactical plans 
B)  Visions 
C)  Operational plans 
D)  Missions 
E)  Procedures

Question 12

Performance targets that we have to work extra hard to reach are called _____.

Accepted Answer

A)  stretch goals 
B)  tactical goals 
C)  objectives 
D)  plans 
E)  missions 
A)  stretch goals 
B)  tactical goals 
C)  objectives 
D)  plans 
E)  missions

Question 13

_____ are single-use plans that commit resources for specific time periods to activities, projects, or programs.

Accepted Answer

A)  Procedures 
B)  Policies 
C)  Guidelines 
D)  Budgets 
E)  Forecasts 
A)  Procedures 
B)  Policies 
C)  Guidelines 
D)  Budgets 
E)  Forecasts

Question 14

The purpose of benchmarking is to find out what other people and organizations are doing very well, and then plan how to incorporate these ideas into one's own operations.

Accepted Answer

A) True 
 B)False

Question 15

____ set targets to create the knowledge and skills required for performance.

Accepted Answer

A)  Functional plans 
B)  Learning goals 
C)  Outcome goals 
D)  Strategic plans 
E)  Tactical plans 
A)  Functional plans 
B)  Learning goals 
C)  Outcome goals 
D)  Strategic plans 
E)  Tactical plans

Question 16

Best practices are things people and organizations do that lead to ____ performance.

Accepted Answer

The answer of Best practices are things people and organizations...

Question 17

Contingency planning identifies alternative courses of action to take when things go wrong.

Accepted Answer

A) True 
 B)False

Question 18

Participatory planning includes in all planning steps the people who will be asked to help implement them and not the ones affected by the plans.

Accepted Answer

A) True 
 B)False

Question 19

Contingency planning identifies ____ courses of action to take when things go wrong.

Accepted Answer

alternativ

Question 20

Which of the following is true of strategic plans?

Accepted Answer

A)  Plans at the middle and lower levels of the traditional organizational pyramid tend to be strategic. 
B)  They are focused only on a particular department or group of employees in the organization. 
C)  They are short-range plans to achieve an immediate goal. 
D)  They refer to the "tactical" plans of the organization. 
E)  They ideally set forth the goals and objectives needed to accomplish the organization's vision. 
A)  Plans at the middle and lower levels of the traditional organizational pyramid tend to be strategic. 
B)  They are focused only on a particular department or group of employees in the organization. 
C)  They are short-range plans to achieve an immediate goal. 
D)  They refer to the "tactical" plans of the organization. 
E)  They ideally set forth the goals and objectives needed to accomplish the organization's vision.

Which of the following is a long-term version of contingency planning?

Planning helps us avoid simply being carried along by the flow of events, and focuses our attention on priorities.

Operational plans include single-use plans like budgets that apply to one specific task or time period.

Long-term plans typically look one or more years into the future.

_____ budgets allocate resources like labor, equipment, and space.

Maria, a marketing manager at Kurt Consulting, predicts a 15% drop in the sales of their premium packages. She used correlation and regression analyses of previous years' sales records to arrive at the conclusion. Maria is using _____.

What is the primary difference between a policy and a procedure?

In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?

Even though the time frames of planning may be shrinking, _____ is/are still responsible for setting longer-term plans and directions for the organization as a whole.

Which of the following management functions deals with monitoring task accomplishments and taking necessary corrective action?

_____ are developed and used to implement strategic plans.

Performance targets that we have to work extra hard to reach are called _____.

_____ are single-use plans that commit resources for specific time periods to activities, projects, or programs.

The purpose of benchmarking is to find out what other people and organizations are doing very well, and then plan how to incorporate these ideas into one's own operations.

____ set targets to create the knowledge and skills required for performance.

Best practices are things people and organizations do that lead to ____ performance.

Contingency planning identifies alternative courses of action to take when things go wrong.

Participatory planning includes in all planning steps the people who will be asked to help implement them and not the ones affected by the plans.

Contingency planning identifies ____ courses of action to take when things go wrong.

Which of the following is true of strategic plans?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 8: Planning Processes and Techniques

Which of the following is a long-term version of contingency planning?

Planning helps us avoid simply being carried along by the flow of events, and focuses our attention on priorities.

Operational plans include single-use plans like budgets that apply to one specific task or time period.

Long-term plans typically look one or more years into the future.

_____ budgets allocate resources like labor, equipment, and space.

Maria, a marketing manager at Kurt Consulting, predicts a 15% drop in the sales of their premium packages. She used correlation and regression analyses of previous years' sales records to arrive at the conclusion. Maria is using _____.

What is the primary difference between a policy and a procedure?

In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?

Even though the time frames of planning may be shrinking, _____ is/are still responsible for setting longer-term plans and directions for the organization as a whole.

Which of the following management functions deals with monitoring task accomplishments and taking necessary corrective action?

_____ are developed and used to implement strategic plans.

Performance targets that we have to work extra hard to reach are called _____.

_____ are single-use plans that commit resources for specific time periods to activities, projects, or programs.

The purpose of benchmarking is to find out what other people and organizations are doing very well, and then plan how to incorporate these ideas into one's own operations.

____ set targets to create the knowledge and skills required for performance.

Best practices are things people and organizations do that lead to ____ performance.

Contingency planning identifies alternative courses of action to take when things go wrong.

Participatory planning includes in all planning steps the people who will be asked to help implement them and not the ones affected by the plans.

Contingency planning identifies ____ courses of action to take when things go wrong.

Which of the following is true of strategic plans?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters