Question 1

Discuss organizations as systems.

Accepted Answer

Organizations have long been described as cooperative systems that achieve great things by combining resources and the contributions of many individuals to achieve a common purpose. But the reality is that cooperation among the many people and parts is often imperfect and can be improved. That is why it's important to understand the full complexity of an organization as a system of interrelated parts or subsystems that work together to achieve a common purpose. It is helpful to view organizations as open systems that interact with their environment in a continual process of transforming inputs-people, technology, information, money, and supplies-into outputs-goods and services for their customers and clients.

Question 2

Which of the following is true of a self-fulfilling prophecy?

Accepted Answer

A)  It does not occur to managers who hold Theory X assumptions. 
B)  It occurs when a person acts in ways that confirm the person's expectations. 
C)  It does not occur to managers who hold Theory Y assumptions. 
D)  It is the tendency of persons singled out for special attention to perform as expected. 
E)  It tries to match management practices with situational demands. 
A)  It does not occur to managers who hold Theory X assumptions. 
B)  It occurs when a person acts in ways that confirm the person's expectations. 
C)  It does not occur to managers who hold Theory Y assumptions. 
D)  It is the tendency of persons singled out for special attention to perform as expected. 
E)  It tries to match management practices with situational demands. B

Question 3

Theory ___ assumes people are willing to work, like responsibility, and are self-directed and creative.

Accepted Answer

Y

Question 4

According to Argyris's theory of adult personality, which of the following creates dependent and passive workers?

Accepted Answer

A)  Weber's bureaucracy 
B)  Organizations as systems 
C)  Organizations as communities 
D)  Scientific management 
E)  Maslow's theory of human needs 
A)  Weber's bureaucracy 
B)  Organizations as systems 
C)  Organizations as communities 
D)  Scientific management 
E)  Maslow's theory of human needs

Question 5

Which of the following management theories is based on the deficit principle and the progression principle?

Accepted Answer

A)  Administrative principles 
B)  Maslow's theory of human needs 
C)  Scientific management 
D)  Hawthorne studies 
E)  Theory X and Theory Y 
A)  Administrative principles 
B)  Maslow's theory of human needs 
C)  Scientific management 
D)  Hawthorne studies 
E)  Theory X and Theory Y

Question 6

What was the disadvantage Argyris found in Weber's bureaucratic model?

Accepted Answer

A)  It would create passive, dependent workers. 
B)  It limits opportunities for self-actualization. 
C)  It would create conditions for psychological failure. 
D)  It creates a lenient work environment. 
E)  It disregards motion study. 
A)  It would create passive, dependent workers. 
B)  It limits opportunities for self-actualization. 
C)  It would create conditions for psychological failure. 
D)  It creates a lenient work environment. 
E)  It disregards motion study.

Question 7

Continuous improvement involves searching for ____ ways to improve work quality and performance.

Accepted Answer

The answer of Continuous improvement involves searching for ____ ways...

Question 8

A(n) ____ study is the science of reducing a task to its basic physical motions.

Accepted Answer

The answer of A(n) ____ study is the science of...

Question 9

Ronald was chosen as the assistant manager because of his skill to manage employees and work out solutions for emerging problems. In his organization, jobs are well defined, and employees become experts at what they do. There is a formal chain of command, yet there is no favoritism. According to this information, choose the approach to management that has been adopted by John's organization.

Accepted Answer

A)  Maslow's theory of human needs 
B)  Evidence-based management 
C)  Bureaucracy 
D)  Taylor's managerial approach 
E)  Scalar chain system 
A)  Maslow's theory of human needs 
B)  Evidence-based management 
C)  Bureaucracy 
D)  Taylor's managerial approach 
E)  Scalar chain system

Question 10

Which of the following refers to the lowest needs in Maslow's hierarchy of human needs?

Accepted Answer

A)  Esteem needs 
B)  Self-actualization needs 
C)  Social needs 
D)  Safety needs 
E)  Physiological needs 
A)  Esteem needs 
B)  Self-actualization needs 
C)  Social needs 
D)  Safety needs 
E)  Physiological needs

Question 11

Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.

Accepted Answer

A) True 
 B)False

Question 12

An ISO certification is a global indicator of the importance of:

Accepted Answer

A)  knowledge management. 
B)  evidence-based management. 
C)  total quality management. 
D)  quantitative analysis. 
E)  contingency thinking. 
A)  knowledge management. 
B)  evidence-based management. 
C)  total quality management. 
D)  quantitative analysis. 
E)  contingency thinking.

Question 13

Klark, an employee of Relkins & Sons Ltd., earns a good compensation, owns a house, has a stable job, and is close to his family and friends. He has been recognized as a good manager, respected by his subordinates, and has mastered his managerial skills. His company offers to pay his house rent if he negotiates a deal with a particular client. This offer fails to motivate him. Which of the following principles explains Klark's behavior?

Accepted Answer

A)  Progression principle 
B)  Principle of motion study 
C)  Deficit principle 
D)  Hawthorne effect 
E)  Self-fulfilling prophecy 
A)  Progression principle 
B)  Principle of motion study 
C)  Deficit principle 
D)  Hawthorne effect 
E)  Self-fulfilling prophecy

Question 14

Margaret is a manager who assumes that her workers are willing to perform well, like responsibility, and are self-directed. She encourages them to be more involved in their jobs and grants them reasonable freedom. Margaret's subordinates are most likely to:

Accepted Answer

A)  act passively. 
B)  become dependent. 
C)  perform reluctantly. 
D)  perform irresponsibly. 
E)  take initiatives. 
A)  act passively. 
B)  become dependent. 
C)  perform reluctantly. 
D)  perform irresponsibly. 
E)  take initiatives.

Question 15

The four administrative principles account for our rapidly changing work environments by modifying the earlier developed four functions of management.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following holds true for evidence-based management?

Accepted Answer

A)  It does not use evidence from the local context. 
B)  An evaluation of the available research evidence is unnecessary. 
C)  It does not use "dangerous half-truths" as evidence. 
D)  The perspectives of those people affected by a decision are irrelevant. 
E)  It does not make decisions based on "hard facts." 
A)  It does not use evidence from the local context. 
B)  An evaluation of the available research evidence is unnecessary. 
C)  It does not use "dangerous half-truths" as evidence. 
D)  The perspectives of those people affected by a decision are irrelevant. 
E)  It does not make decisions based on "hard facts."

Question 17

_____ is to complete a plan of action for the future.

Accepted Answer

A)  Foresight 
B)  Organization 
C)  Command 
D)  Coordination 
E)  Control 
A)  Foresight 
B)  Organization 
C)  Command 
D)  Coordination 
E)  Control

Question 18

Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?

Accepted Answer

A)  Classical management approach 
B)  Theory X 
C)  Theory of human needs 
D)  Behavioral management approach 
E)  Modern management approach 
A)  Classical management approach 
B)  Theory X 
C)  Theory of human needs 
D)  Behavioral management approach 
E)  Modern management approach

Question 19

_____ is the use of large databases and mathematics to solve problems and make informed decisions using systematic investigation.

Accepted Answer

A)  Analytics 
B)  Evidence-based management 
C)  Total quality management 
D)  Contingency thinking 
E)  Proxemics 
A)  Analytics 
B)  Evidence-based management 
C)  Total quality management 
D)  Contingency thinking 
E)  Proxemics

Question 20

Total ____ management is an organization-wide commitment to continuous improvement, product quality, and customer needs.

Accepted Answer

The answer of Total ____ management is an organization-wide commitment...

Discuss organizations as systems.

Which of the following is true of a self-fulfilling prophecy?

Theory ___ assumes people are willing to work, like responsibility, and are self-directed and creative.

According to Argyris's theory of adult personality, which of the following creates dependent and passive workers?

Which of the following management theories is based on the deficit principle and the progression principle?

What was the disadvantage Argyris found in Weber's bureaucratic model?

Continuous improvement involves searching for ____ ways to improve work quality and performance.

A(n) ____ study is the science of reducing a task to its basic physical motions.

Which of the following refers to the lowest needs in Maslow's hierarchy of human needs?

Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.

An ISO certification is a global indicator of the importance of:

Margaret is a manager who assumes that her workers are willing to perform well, like responsibility, and are self-directed. She encourages them to be more involved in their jobs and grants them reasonable freedom. Margaret's subordinates are most likely to:

The four administrative principles account for our rapidly changing work environments by modifying the earlier developed four functions of management.

Which of the following holds true for evidence-based management?

_____ is to complete a plan of action for the future.

Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?

_____ is the use of large databases and mathematics to solve problems and make informed decisions using systematic investigation.

Total ____ management is an organization-wide commitment to continuous improvement, product quality, and customer needs.

Management, Managers, and Careers

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 2: Management Learning Past to Present

Discuss organizations as systems.

Which of the following is true of a self-fulfilling prophecy?

Theory ___ assumes people are willing to work, like responsibility, and are self-directed and creative.

According to Argyris's theory of adult personality, which of the following creates dependent and passive workers?

Which of the following management theories is based on the deficit principle and the progression principle?

What was the disadvantage Argyris found in Weber's bureaucratic model?

Continuous improvement involves searching for ____ ways to improve work quality and performance.

A(n) ____ study is the science of reducing a task to its basic physical motions.

Which of the following refers to the lowest needs in Maslow's hierarchy of human needs?

Behavioral approaches assume that people are social and self-actualizing, enjoy social relationships, respond to group pressures, and search for personal fulfillment.

An ISO certification is a global indicator of the importance of:

Margaret is a manager who assumes that her workers are willing to perform well, like responsibility, and are self-directed. She encourages them to be more involved in their jobs and grants them reasonable freedom. Margaret's subordinates are most likely to:

The four administrative principles account for our rapidly changing work environments by modifying the earlier developed four functions of management.

Which of the following holds true for evidence-based management?

_____ is to complete a plan of action for the future.

Which of the following assumes that people at work rationally consider opportunities made available to them and do whatever is necessary to achieve the greatest personal and monetary gain?

_____ is the use of large databases and mathematics to solve problems and make informed decisions using systematic investigation.

Total ____ management is an organization-wide commitment to continuous improvement, product quality, and customer needs.

Management, Managers, and Careers

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Organizational Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters