Question 1

A bank office with five tellers, each with a separate line of customers, exhibits the characteristics of a multiphase queuing system.

Accepted Answer

A) True 
 B)False

Question 2

If the service time within a queuing system is constant, the service rate can be easily described by a negative exponential distribution.

Accepted Answer

A) True 
 B)False

Question 3

In queuing problems, which of the following probability distributions is typically used to describe the time to perform the service?

Accepted Answer

A)  binomial 
B)  normal 
C)  Poisson 
D)  negative exponential 
E)  lognormal 
A)  binomial 
B)  normal 
C)  Poisson 
D)  negative exponential 
E)  lognormal

Question 4

A hospital emergency room typically follows a FIFO queue discipline in the interest of fairness.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT a common queuing situation?

Accepted Answer

A)  grocery shoppers being served by checkout clerks 
B)  commuters slowing or stopping at toll plazas to pay highway tolls 
C)  machinery waiting to be repaired or maintained 
D)  parcel delivery truck following its computer-generated route 
E)  patients in a health clinic waiting to see one of several doctors 
A)  grocery shoppers being served by checkout clerks 
B)  commuters slowing or stopping at toll plazas to pay highway tolls 
C)  machinery waiting to be repaired or maintained 
D)  parcel delivery truck following its computer-generated route 
E)  patients in a health clinic waiting to see one of several doctors

Question 6

Service times in an automobile repair shop tend to follow which probability distribution?

Accepted Answer

A)  exponential 
B)  normal 
C)  triangular 
D)  binomial 
E)  Erlang 
A)  exponential 
B)  normal 
C)  triangular 
D)  binomial 
E)  Erlang

A bank office with five tellers, each with a separate line of customers, exhibits the characteristics of a multiphase queuing system.

If the service time within a queuing system is constant, the service rate can be easily described by a negative exponential distribution.

In queuing problems, which of the following probability distributions is typically used to describe the time to perform the service?

A hospital emergency room typically follows a FIFO queue discipline in the interest of fairness.

Which of the following is NOT a common queuing situation?

Service times in an automobile repair shop tend to follow which probability distribution?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

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Applying Analytics to Big Data in Operations Management

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Exam 20: Waiting-Line Models

A bank office with five tellers, each with a separate line of customers, exhibits the characteristics of a multiphase queuing system.

If the service time within a queuing system is constant, the service rate can be easily described by a negative exponential distribution.

In queuing problems, which of the following probability distributions is typically used to describe the time to perform the service?

A hospital emergency room typically follows a FIFO queue discipline in the interest of fairness.

Which of the following is NOT a common queuing situation?

Service times in an automobile repair shop tend to follow which probability distribution?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategies

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

Filters