Exam 9: Human Resources, Job Design, and Work Measurement

A company is designing a product layout for a new product. It plans to use this production line eight hours a day in order to meet a schedule of 300 units per day. The tasks necessary to produce this product are detailed in the table below. (a) Draw the network described in the table. (b) Without regard to a production schedule, what is the minimum possible cycle time (in seconds) for this situation; what is the maximum? (c) What is the required cycle time (in seconds) in order to meet the schedule? (d) What is the theoretical minimum number of workstations needed to meet the schedule? (e) Balance this line using longest processing time. (f) What is the efficiency of the balance obtained in part e?

One of the major advantages of process-oriented layouts is:

Utilization of the total "cube" is the dominant consideration in office layout.

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

________ is a method of giving an employee more responsibility that includes some of the planning and control necessary for job accomplishment.

Job lots are groups or batches of parts processed together.

Who first developed the work sampling method?

Activity charts help analyze:

In assembly-line balancing, cycle time (the ratio of available production time to scheduled production) is the:

If the schedule calls for the production of 100 units per day and 480 minutes of production time are available per day, the cycle time would be 4 minutes.

Suppose that a time study analyst takes a sample of size 24 observations. The process mean is 100 seconds, and the standard deviation is 5 seconds. If the max error can be no more than ± 2 seconds, how confident can the analyst be in the results?

Describe some impacts of noise in the workplace.

The objective of a human resource strategy is to manage labor and design jobs so factory space is effectively and efficiently utilized.

The two most basic policies associated with employment stability are:

A work sampling study requires an acceptable error level of ± 10 percent and 95 percent confidence. (a) What is the required sample size if the sample proportion busy is as large as 50 percent? (b) What is the required sample size if the sample proportion busy is estimated to be about 20 percent?

The candlelit atmosphere of a fine-dining restaurant is an example of the ________ element of servicescape.

A firm is planning to set up an assembly line to assemble 40 units per hour, and 57 minutes per hour are productive. The time to perform each task and the tasks that precede each task are contained in the following table. (a) Draw a network diagram of precedence relationships. (b) Compute the required cycle time per unit in minutes. (c) Compute the theoretical minimum number of workstations required to produce 40 units per hour. (d) Balance this line using the longest processing time heuristic. (e) What is the efficiency of the line obtained in part d?

Therbligs are:

List the eight steps used to develop a time study-based labor standard.

Which of the following is NOT one of McDonald's "seven major innovations"?