Question 1

The first step in facilitating group decision making is to

Accepted Answer

A)  call a meeting to discuss the problem. 
B)  identify the problem. 
C)  agree that there is a problem. 
D)  quantify the problem. 
E)  generate alternatives. 
A)  call a meeting to discuss the problem. 
B)  identify the problem. 
C)  agree that there is a problem. 
D)  quantify the problem. 
E)  generate alternatives. B

Question 2

When facilitating group decision making, a project manager should identify a problem in terms of its alternate solutions so that team members can more easily reach a decision on how to solve the problem.

Accepted Answer

A) True 
 B)False  False

Question 3

What is a virtual project team and what are two challenges in managing such a team?

Accepted Answer

A virtual project team is one in which the team members are geographically situated so that they may seldom, if ever, meet face-to-face as a team. Electronic communications such as the Internet, e-mail, and teleconferencing are the primary means of communication. Two biggest challenges involve establishing trust and effective lines of communication.

Question 4

Which of the following would be considered the MOST effective project reward?

Accepted Answer

A)  Desirable job assignments 
B)  Lump-sum cash award 
C)  All-expenses-paid trip for team members and their families 
D)  Using negative reinforcement to motivate adequate performance 
E)  Public recognition 
A)  Desirable job assignments 
B)  Lump-sum cash award 
C)  All-expenses-paid trip for team members and their families 
D)  Using negative reinforcement to motivate adequate performance 
E)  Public recognition

Question 5

When dysfunctional conflict is identified, one of the ways to deal with it is to

Accepted Answer

A)  impose an arbitrated solution. 
B)  show understanding and support. 
C)  escalate it up the management chain. 
D)  hush and hide the dysfunctional conflict. 
E)  encourage the conflict. 
A)  impose an arbitrated solution. 
B)  show understanding and support. 
C)  escalate it up the management chain. 
D)  hush and hide the dysfunctional conflict. 
E)  encourage the conflict.

Question 6

A project manager responsible for building a new office building that started this week has noticed some unusual behavior amongst the team. Team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in?

Accepted Answer

A)  Norming 
B)  Storming 
C)  Performing 
D)  Adjourning 
E)  Forming 
A)  Norming 
B)  Storming 
C)  Performing 
D)  Adjourning 
E)  Forming

Question 7

Groupthink refers to the tendency of members in highly cohesive groups to lose their critical evaluative capabilities resulting in quick decision making with little consideration of alternatives.

Accepted Answer

A) True 
 B)False

Question 8

Every project has the same potential to evolve into a high-performance team.

Accepted Answer

A) True 
 B)False

Question 9

A project manager arbitrates conflict by intervening and attempting to negotiate a resolution by using reasoning, persuasion, and suggesting alternatives.

Accepted Answer

A) True 
 B)False

Question 10

What is the difference between functional conflict and dysfunctional conflict on a project? Provide real examples of each.

Accepted Answer

As long as disagreements further the obj

Question 11

Project managers should manage ___________ conflict.

Accepted Answer

A)  functional 
B)  dysfunctional 
C)  creative 
D)  diverse 
E)  emotional 
A)  functional 
B)  dysfunctional 
C)  creative 
D)  diverse 
E)  emotional

Question 12

A vision refers to an image a project team holds in common about how the project will look upon completion, how they will work together, and / or how customers will accept the project. Although they should be similar, everyone's vision will not be the same. Why not? How might having only similar visions support the project?

Accepted Answer

After establishing the scope and major d

Question 13

Identify and briefly describe the five strategies to manage dysfunctional conflict.

Accepted Answer

Eliminate the confli

Question 14

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Accepted Answer

A)  members are assigned to the project full time. 
B)  members report solely to the project manager. 
C)  there are 10 or fewer members per team. 
D)  team members are selected by their managers. 
E)  the project involves a compelling objective. 
A)  members are assigned to the project full time. 
B)  members report solely to the project manager. 
C)  there are 10 or fewer members per team. 
D)  team members are selected by their managers. 
E)  the project involves a compelling objective.

Question 15

Symptoms of groupthink include

Accepted Answer

A)  encouraged functional conflict. 
B)  negative stereotypes of outsiders. 
C)  optimized critical thinking. 
D)  failed projects. 
E)  positive synergy. 
A)  encouraged functional conflict. 
B)  negative stereotypes of outsiders. 
C)  optimized critical thinking. 
D)  failed projects. 
E)  positive synergy.

Question 16

What is meant by the term groupthink and what are two symptoms?

Accepted Answer

Groupthink refers to the tendency of mem

Question 17

The essential qualities of an effective vision include all of the following EXCEPT

Accepted Answer

A)  All team members have the same vision. 
B)  the vision should be communicated to all. 
C)  the vision has to make strategic sense. 
D)  there should be a passion for the vision. 
E)  the vision should be a source of inspiration to others. 
A)  All team members have the same vision. 
B)  the vision should be communicated to all. 
C)  the vision has to make strategic sense. 
D)  there should be a passion for the vision. 
E)  the vision should be a source of inspiration to others.

Question 18

A general guideline for running effective meetings includes starting the meeting on time regardless of whether everyone is present.

Accepted Answer

A) True 
 B)False

Question 19

The first _________ is critical to the early functioning of the project team. It sets the tone for how the team will work together.

Accepted Answer

A)  deliverable 
B)  milestone 
C)  meeting 
D)  announcement 
E)  day 
A)  deliverable 
B)  milestone 
C)  meeting 
D)  announcement 
E)  day

Question 20

The main source of conflict in the delivering stage of the project life cycle is __________.

Accepted Answer

A)  priorities 
B)  schedules 
C)  workforce 
D)  technical 
E)  procedures 
A)  priorities 
B)  schedules 
C)  workforce 
D)  technical 
E)  procedures

The first step in facilitating group decision making is to

When facilitating group decision making, a project manager should identify a problem in terms of its alternate solutions so that team members can more easily reach a decision on how to solve the problem.

What is a virtual project team and what are two challenges in managing such a team?

Which of the following would be considered the MOST effective project reward?

When dysfunctional conflict is identified, one of the ways to deal with it is to

A project manager responsible for building a new office building that started this week has noticed some unusual behavior amongst the team. Team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in?

Groupthink refers to the tendency of members in highly cohesive groups to lose their critical evaluative capabilities resulting in quick decision making with little consideration of alternatives.

Every project has the same potential to evolve into a high-performance team.

A project manager arbitrates conflict by intervening and attempting to negotiate a resolution by using reasoning, persuasion, and suggesting alternatives.

What is the difference between functional conflict and dysfunctional conflict on a project? Provide real examples of each.

Project managers should manage ___________ conflict.

Identify and briefly describe the five strategies to manage dysfunctional conflict.

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Symptoms of groupthink include

What is meant by the term groupthink and what are two symptoms?

The essential qualities of an effective vision include all of the following EXCEPT

A general guideline for running effective meetings includes starting the meeting on time regardless of whether everyone is present.

The first _________ is critical to the early functioning of the project team. It sets the tone for how the team will work together.

The main source of conflict in the delivering stage of the project life cycle is __________.

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Schedule

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Being an Effective Project Manager

Outsourcing: Managing Interorganizational Relations

Progress and Performance Measurement and Evaluation

Project Closure

Agile Project Management

International Projects

Filters

Exam 11: Managing Project Teams

The first step in facilitating group decision making is to

When facilitating group decision making, a project manager should identify a problem in terms of its alternate solutions so that team members can more easily reach a decision on how to solve the problem.

What is a virtual project team and what are two challenges in managing such a team?

Which of the following would be considered the MOST effective project reward?

When dysfunctional conflict is identified, one of the ways to deal with it is to

A project manager responsible for building a new office building that started this week has noticed some unusual behavior amongst the team. Team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in?

Groupthink refers to the tendency of members in highly cohesive groups to lose their critical evaluative capabilities resulting in quick decision making with little consideration of alternatives.

Every project has the same potential to evolve into a high-performance team.

A project manager arbitrates conflict by intervening and attempting to negotiate a resolution by using reasoning, persuasion, and suggesting alternatives.

What is the difference between functional conflict and dysfunctional conflict on a project? Provide real examples of each.

Project managers should manage ___________ conflict.

Identify and briefly describe the five strategies to manage dysfunctional conflict.

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Symptoms of groupthink include

What is meant by the term groupthink and what are two symptoms?

The essential qualities of an effective vision include all of the following EXCEPT

A general guideline for running effective meetings includes starting the meeting on time regardless of whether everyone is present.

The first _________ is critical to the early functioning of the project team. It sets the tone for how the team will work together.

The main source of conflict in the delivering stage of the project life cycle is __________.

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Schedule

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Being an Effective Project Manager

Outsourcing: Managing Interorganizational Relations

Progress and Performance Measurement and Evaluation

Project Closure

Agile Project Management

International Projects

Filters