Question 1

Advantages to outsourced project work can include

Accepted Answer

A)  better project control. 
B)  better expertise. 
C)  faster time to market. 
D)  making in-house expertise more competitive. 
E)  both better expertise and faster time to market. 
A)  better project control. 
B)  better expertise. 
C)  faster time to market. 
D)  making in-house expertise more competitive. 
E)  both better expertise and faster time to market. E

Question 2

Principled negotiation emphasizes developing win / win solutions while protecting yourself against those who would take advantage of your forthrightness. Which of the following is NOT one of the key points of principled negotiation?

Accepted Answer

A)  Use objective criteria when possible 
B)  Be honest and forthright 
C)  Focus on interests, not positions 
D)  Separate the people from the problem 
E)  Invent options for mutual gain 
A)  Use objective criteria when possible 
B)  Be honest and forthright 
C)  Focus on interests, not positions 
D)  Separate the people from the problem 
E)  Invent options for mutual gain B

Question 3

In some countries, laws are considered to be guidelines that are not necessarily followed.

Accepted Answer

A) True 
 B)False  True

Question 4

More and more companies are using online _________ to collect data from all project participants about the quality of working relations.

Accepted Answer

A)  questionnaires 
B)  surveys 
C)  interviews 
D)  focus groups 
E)  measurement instruments 
A)  questionnaires 
B)  surveys 
C)  interviews 
D)  focus groups 
E)  measurement instruments

Question 5

When using the partnering approach to manage contracted relationships, each party's goals and objectives are similar but geared to what is best for them.

Accepted Answer

A) True 
 B)False

Question 6

A company no longer has to keep up with technological advances. High levels of __________ and technology can be brought onto a project by using contracted services.

Accepted Answer

A)  skill 
B)  expertise 
C)  proficiency 
D)  know-how 
E)  consulting 
A)  skill 
B)  expertise 
C)  proficiency 
D)  know-how 
E)  consulting

Question 7

Best practices in outsourcing project work include all the following EXCEPT

Accepted Answer

A)  well-defined requirements and procedures. 
B)  training and team-building activities. 
C)  well-established conflict management processes. 
D)  frequent reviews and status updates. 
E)  short-term, no-pressure outsourcing relationships. 
A)  well-defined requirements and procedures. 
B)  training and team-building activities. 
C)  well-established conflict management processes. 
D)  frequent reviews and status updates. 
E)  short-term, no-pressure outsourcing relationships.

Question 8

When using the traditional approach to managing contracted relationships, risk is transferred to the other party. Give a real-life example of this. Discuss why this is not conducive of a partnering relationship and how it can impact project innovation.

Accepted Answer

When risk is contracted out or transferr

Question 9

Co-locating staff for a project is a good strategy to

Accepted Answer

A)  reduce travel time. 
B)  reduce team friction. 
C)  reduce overhead cost. 
D)  increase MBWA. 
E)  increase project duration. 
A)  reduce travel time. 
B)  reduce team friction. 
C)  reduce overhead cost. 
D)  increase MBWA. 
E)  increase project duration.

Question 10

Which of the following is not a disadvantage of outsourcing project work?

Accepted Answer

A)  Collaboration and accommodation. 
B)  Loss of control. 
C)  Conflict. 
D)  Security issues. 
E)  Political hot potato. 
A)  Collaboration and accommodation. 
B)  Loss of control. 
C)  Conflict. 
D)  Security issues. 
E)  Political hot potato.

Question 11

Which of the following is true in regard to negotiation when managing projects?

Accepted Answer

A)  It is a competitive contest. 
B)  Each negotiator should win as much as he or she can for his or her side. 
C)  If project managers are not able to win negotiations, they will not be viewed as effective leaders. 
D)  Success is measured by how much is gained compared to the other party. 
E)  It cannot be viewed as a contest. 
A)  It is a competitive contest. 
B)  Each negotiator should win as much as he or she can for his or her side. 
C)  If project managers are not able to win negotiations, they will not be viewed as effective leaders. 
D)  Success is measured by how much is gained compared to the other party. 
E)  It cannot be viewed as a contest.

Question 12

Contracting project services can increase a firm's _________ by no longer being constrained by their own resources.

Accepted Answer

A)  pliability 
B)  moldability 
C)  creativity 
D)  flexibility 
E)  innovativeness 
A)  pliability 
B)  moldability 
C)  creativity 
D)  flexibility 
E)  innovativeness

Question 13

Which of the following is suggested as the best target for a customer satisfaction ratio?

Accepted Answer

A)  1.00 
B)  1.05 
C)  1.10 
D)  1.20 
E)  1.50 
A)  1.00 
B)  1.05 
C)  1.10 
D)  1.20 
E)  1.50

Question 14

To avoid problems with schedules and deadlines, contractors are held accountable with _________ clauses in the contract for failure to perform up to standard.

Accepted Answer

A)  incentive 
B)  accommodation 
C)  punitive 
D)  penalty 
E)  retribution 
A)  incentive 
B)  accommodation 
C)  punitive 
D)  penalty 
E)  retribution

Question 15

Advantages of outsourcing project work may likely include all of the following EXCEPT

Accepted Answer

A)  shortened project duration. 
B)  reduced costs. 
C)  higher level of expertise. 
D)  reduced conflict. 
E)  increased flexibility. 
A)  shortened project duration. 
B)  reduced costs. 
C)  higher level of expertise. 
D)  reduced conflict. 
E)  increased flexibility.

Question 16

Disadvantages of outsourcing project work may likely include all of the following EXCEPT

Accepted Answer

A)  increased conflict. 
B)  coordination breakdowns. 
C)  increased costs. 
D)  loss of control. 
E)  more internal morale issues. 
A)  increased conflict. 
B)  coordination breakdowns. 
C)  increased costs. 
D)  loss of control. 
E)  more internal morale issues.

Question 17

Outsourced projects are less about reduced costs and more focused on bringing the best talent available to get the job done.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is the BEST way to ensure that cohesion and cooperation are not undermined, and the parties involved will be satisfied when the project is complete?

Accepted Answer

A)  Long-term outsourcing relationships 
B)  Good negotiation practices 
C)  Well-established conflict management processes in place 
D)  Frequent review and status updates 
E)  Fair and incentive-laden contracts 
A)  Long-term outsourcing relationships 
B)  Good negotiation practices 
C)  Well-established conflict management processes in place 
D)  Frequent review and status updates 
E)  Fair and incentive-laden contracts

Question 19

What does the acronym BATNA stand for?

Accepted Answer

A)  Best alternative to a negotiated agreement 
B)  Be able to negotiate an agreement 
C)  Better ability to negotiate an agreement 
D)  Best ability to have a negotiated agreement 
E)  Better agree than no agreement 
A)  Best alternative to a negotiated agreement 
B)  Be able to negotiate an agreement 
C)  Better ability to negotiate an agreement 
D)  Best ability to have a negotiated agreement 
E)  Better agree than no agreement

Question 20

Which of the following is NOT a reason to have a BATNA?

Accepted Answer

A)  It increases the chance that you will win the negotiation. 
B)  It gives you the power to walk away. 
C)  It can reduce how dependent you are on the other party. 
D)  It increases the likelihood of coming to a win / win agreement. 
E)  It is a good defense against unreasonable win / lose negotiators. 
A)  It increases the chance that you will win the negotiation. 
B)  It gives you the power to walk away. 
C)  It can reduce how dependent you are on the other party. 
D)  It increases the likelihood of coming to a win / win agreement. 
E)  It is a good defense against unreasonable win / lose negotiators.

Advantages to outsourced project work can include

Principled negotiation emphasizes developing win / win solutions while protecting yourself against those who would take advantage of your forthrightness. Which of the following is NOT one of the key points of principled negotiation?

In some countries, laws are considered to be guidelines that are not necessarily followed.

More and more companies are using online _________ to collect data from all project participants about the quality of working relations.

When using the partnering approach to manage contracted relationships, each party's goals and objectives are similar but geared to what is best for them.

A company no longer has to keep up with technological advances. High levels of __________ and technology can be brought onto a project by using contracted services.

Best practices in outsourcing project work include all the following EXCEPT

When using the traditional approach to managing contracted relationships, risk is transferred to the other party. Give a real-life example of this. Discuss why this is not conducive of a partnering relationship and how it can impact project innovation.

Co-locating staff for a project is a good strategy to

Which of the following is not a disadvantage of outsourcing project work?

Which of the following is true in regard to negotiation when managing projects?

Contracting project services can increase a firm's _________ by no longer being constrained by their own resources.

Which of the following is suggested as the best target for a customer satisfaction ratio?

To avoid problems with schedules and deadlines, contractors are held accountable with _________ clauses in the contract for failure to perform up to standard.

Advantages of outsourcing project work may likely include all of the following EXCEPT

Disadvantages of outsourcing project work may likely include all of the following EXCEPT

Outsourced projects are less about reduced costs and more focused on bringing the best talent available to get the job done.

Which of the following is the BEST way to ensure that cohesion and cooperation are not undermined, and the parties involved will be satisfied when the project is complete?

What does the acronym BATNA stand for?

Which of the following is NOT a reason to have a BATNA?

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Schedule

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Being an Effective Project Manager

Managing Project Teams

Progress and Performance Measurement and Evaluation

Project Closure

Agile Project Management

International Projects

Filters

Exam 12: Outsourcing: Managing Interorganizational Relations

Advantages to outsourced project work can include

Principled negotiation emphasizes developing win / win solutions while protecting yourself against those who would take advantage of your forthrightness. Which of the following is NOT one of the key points of principled negotiation?

In some countries, laws are considered to be guidelines that are not necessarily followed.

More and more companies are using online _________ to collect data from all project participants about the quality of working relations.

When using the partnering approach to manage contracted relationships, each party's goals and objectives are similar but geared to what is best for them.

A company no longer has to keep up with technological advances. High levels of __________ and technology can be brought onto a project by using contracted services.

Best practices in outsourcing project work include all the following EXCEPT

When using the traditional approach to managing contracted relationships, risk is transferred to the other party. Give a real-life example of this. Discuss why this is not conducive of a partnering relationship and how it can impact project innovation.

Co-locating staff for a project is a good strategy to

Which of the following is not a disadvantage of outsourcing project work?

Which of the following is true in regard to negotiation when managing projects?

Contracting project services can increase a firm's _________ by no longer being constrained by their own resources.

Which of the following is suggested as the best target for a customer satisfaction ratio?

To avoid problems with schedules and deadlines, contractors are held accountable with _________ clauses in the contract for failure to perform up to standard.

Advantages of outsourcing project work may likely include all of the following EXCEPT

Disadvantages of outsourcing project work may likely include all of the following EXCEPT

Outsourced projects are less about reduced costs and more focused on bringing the best talent available to get the job done.

Which of the following is the BEST way to ensure that cohesion and cooperation are not undermined, and the parties involved will be satisfied when the project is complete?

What does the acronym BATNA stand for?

Which of the following is NOT a reason to have a BATNA?

Modern Project Management

Organization Strategy and Project Selection

Organization: Structure and Culture

Defining the Project

Estimating Project Times and Costs

Developing a Project Schedule

Managing Risk

Scheduling Resources and Costs

Reducing Project Duration

Being an Effective Project Manager

Managing Project Teams

Progress and Performance Measurement and Evaluation

Project Closure

Agile Project Management

International Projects

Filters