Exam 12: Developing and Managing Products

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Select the true statement concerning test marketing.

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During the commercialization phase of new-product development, plans for full-scale manufacturing and marketing are refined and settled.

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Early in the commercialization phase, marketers must make decisions about

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Repositioning requires changes in perception but not usually changes in product features.

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Time spent in test marketing can benefit a firm's competitors.

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Which of the following is the stage of the new-product development process where customers are first exposed to the new product idea?

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Product support services are important mainly for products that are mechanical in nature.

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Compared with other phases of the new-product development process, the largest number of new-product ideas is rejected during the ____ phase.

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The decision to drop a product should always be a unanimous decision of the management team.

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When Conair adds an electrical component that automatically shuts off its curling irons when they have been left on for more than one hour, this improvement would best be classified as a(n)

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Product deletion

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Scenario 12.2 Use the following to answer the questions. Jonathan Moore, president of Polar Manufacturing Company, has just reviewed the performance reports for the previous year and sees that there are some areas in which the company needs to improve. He specifically feels they could do a better job in managing Polar's product mix. Jonathan calls a meeting of all the managers responsible for each of the product lines that Polar currently manufactures. The group decides that they need to eliminate the complete industrial product line of ice chests, and plan to do so by letting the product decline without any changes in the marketing strategy or product. The group also decides to delete Polar's line of personal thermal underwear; this product, however, is to be discontinued within the week due to its unprofitability. While discussing these strategies, the group has also uncovered several customer groups for which new products could be developed. The managers decide to assemble a group of people from all functional areas of the company and give them the responsibility for all aspects of the new-product development. Refer to Scenario 12.2. The decision to delete the industrial product line of ice chests is an example of deleting a product through a(n) ____, while the decision to drop the thermal underwear line is an example of a(n) ____.

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Often, a new product is launched in stages during commercialization. This gradual introduction of the product is known as

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In product modification, the first issue to consider is whether

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You work in the marketing department of Procter & Gamble. P&G recently made the announcement that it was going to delete certain brands that were not meeting profit expectations. You are part of the team to help in this product deletion process. You and your team get together to discuss a brand of soap that has seen sales decrease in recent years. The team discusses how you should delete the product. Each of you writes down comments regarding your thoughts about the brand. The comments can be summed up as follows: "The brand is not doing well, but it still has a loyal following among some consumers." "I think this brand still has some strengths left." Based on these comments, which product deletion strategy should the company adopt?

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Product managers can be responsible for a single product, a product line, or several products.

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If the manufacturer of Cool Whip were to introduce a chocolate-flavored Cool Whip and still continue to produce all of its other Cool Whip products, this would be an example of

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Test marketing is a sample launching of the entire marketing mix.

(True/False)
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Lydia's company plans to release a new version of their signature television set. This television will have more advanced features, including better sound quality and high definition. They plan to discontinue the older version once this newer version is launched. This is an example of a

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Functional modifications usually require that the product be redesigned.

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