Exam 9: Build Strong Relationships and Networks

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A __________ occurs when a behavior crosses the boundary of acceptable behavior in a relationship.

(Multiple Choice)
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__________ is watching for relational violations that go outside the boundary of expectations in established relationships.

(Multiple Choice)
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__________ is the process of building relationships through reciprocal interactions between people.

(Multiple Choice)
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In the context of the social network perspective, a __________ is composed of three or more actors all connected to each other.

(Multiple Choice)
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A(n) __________ occurs when a behavior or action crosses the boundary of what is acceptable in a relationship.

(Short Answer)
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When relational violations occurs, individuals should use __________ to attempt relational repair.

(Multiple Choice)
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Socialization is the configuration of interactions and ties among actors in a social network.

(True/False)
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The study of manager-subordinate relationship quality is known as:

(Multiple Choice)
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Research shows that energizing ties are associated with an individual's access to resources and promotions and positively related to wellbeing, performance and retention.

(True/False)
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In a network, the network maximum is reached if all actors are connected to all other actors.

(True/False)
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__________ is developing relationships that cross boundaries within or outside the organization.

(Short Answer)
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Which of the following statements is true of a bridging network?

(Multiple Choice)
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A problem with de-energizing ties is their __________, or the spread of emotion across a group or network.

(Multiple Choice)
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The term "interest" in social exchange is based on the firm reliance on the intention and ability of the other to repay.

(True/False)
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__________ is the ability to speak openly and freely with one another without fear of reprimand or negative consequences.

(Short Answer)
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Brokers help bridge structural holes in a network by linking independent clusters together.

(True/False)
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A benefit of cohesive networks is that they are:

(Multiple Choice)
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Idiosyncrasy credits refer to our ability to violate norms with others based on whether we have enough "credits" to cover the violation.

(True/False)
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Which of the following statements is true of a cohesive network?

(Multiple Choice)
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In the context of relationship building, __________ is an action contingent upon a rewarding reaction.

(Multiple Choice)
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