Question 1

Many consultants suggest that organizations should develop a "dominant and coherent set of shared values."

Accepted Answer

A) True 
 B)False

Question 2

Three important levels of cultural analysis in organizations are

Accepted Answer

A)  unobservable culture, role models, and shared mission. 
B)  implicit culture, shared values, and common experiences. 
C)  shared objectives, shared values, and shared mission. 
D)  observable culture, shared values, and common cultural assumptions. 
E)  explicit culture, implicit culture, and common cultural assumptions. 
A)  unobservable culture, role models, and shared mission. 
B)  implicit culture, shared values, and common experiences. 
C)  shared objectives, shared values, and shared mission. 
D)  observable culture, shared values, and common cultural assumptions. 
E)  explicit culture, implicit culture, and common cultural assumptions.

Question 3

What is a subculture? How is a subculture different from a counterculture?

Accepted Answer

Subcultures are groups of individuals wh

Question 4

Firms with a(n) __________ structure emphasize hierarchy and control, and stress rules, policies, and procedures.

Accepted Answer

The answer of Firms with a(n) __________ structure emphasize hierarchy...

Question 5

The best way to know what a company's structure is like is to look at its:

Accepted Answer

A)  human resources department. 
B)  operations. 
C)  information technology department. 
D)  organization chart. 
E)  internal environment. 
A)  human resources department. 
B)  operations. 
C)  information technology department. 
D)  organization chart. 
E)  internal environment.

Question 6

A(n) __________ structure emphasizes hierarchy and control with a heavy reliance on standardized work processes and functional departmentalization and an emphasis on rules, policies, and procedures.

Accepted Answer

A)  departmental 
B)  organic 
C)  matrix 
D)  divisional 
E)  mechanistic 
A)  departmental 
B)  organic 
C)  matrix 
D)  divisional 
E)  mechanistic

Question 7

Staff units are groups that assist the line units by providing specialized expertise and services to them.

Accepted Answer

A) True 
 B)False

Question 8

The number of individuals reporting to a manager is called the manager's __________.

Accepted Answer

The answer of The number of individuals reporting to a...

Question 9

Observable culture, the first level of cultural analysis, refers to the way things are done in a particular organization.

Accepted Answer

A) True 
 B)False

Question 10

While __________ may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment.

Accepted Answer

A)  institutional pictures 
B)  organizational rosters 
C)  institutional trees 
D)  organization charts 
E)  functional regimentation 
A)  institutional pictures 
B)  organizational rosters 
C)  institutional trees 
D)  organization charts 
E)  functional regimentation

Question 11

Staff units and positions typically have more power and greater status in a company than line units and positions.

Accepted Answer

A) True 
 B)False

Question 12

A(n) __________ shows where people are in the organizational hierarchy, how big or small certain divisions or departments are, where different offices are physically located, and what titles are assigned to various positions.

Accepted Answer

The answer of A(n) __________ shows where people are in...

Question 13

What is organizational structure? How is it an important contextual factor in organizational behavior?

Accepted Answer

Organizational structure is the way work

Question 14

The concept of __________ states that people seek pleasure and avoid pain.

Accepted Answer

A)  utilitarianism 
B)  centralization 
C)  ethnocentrism 
D)  hedonism 
E)  socialization 
A)  utilitarianism 
B)  centralization 
C)  ethnocentrism 
D)  hedonism 
E)  socialization

Question 15

A chart with many layers and levels of authority indicates a(n) __________ organizational structure.

Accepted Answer

A)  organic 
B)  matrix 
C)  tall 
D)  flat 
E)  linear 
A)  organic 
B)  matrix 
C)  tall 
D)  flat 
E)  linear

Question 16

Organizational __________ are unproven and frequently unstated beliefs that are accepted without criticism.

Accepted Answer

A)  rites 
B)  routines 
C)  sagas 
D)  myths 
E)  rituals 
A)  rites 
B)  routines 
C)  sagas 
D)  myths 
E)  rituals

Question 17

The __________ of McDonalds is the shared actions, values, and beliefs that guide the behavior of its members.

Accepted Answer

A)  structure 
B)  control philosophy 
C)  institutional system 
D)  organizational strategy 
E)  organizational culture 
A)  structure 
B)  control philosophy 
C)  institutional system 
D)  organizational strategy 
E)  organizational culture

Question 18

Describe mechanistic and organic organizational structures.

Accepted Answer

A mechanistic structure emphasizes hiera

Question 19

It is common for Japanese workers and managers to start their workdays together with group exercises and by singing the "company anthem." Together, the exercises and anthems form a(n) __________.

Accepted Answer

A)  artifact 
B)  ritual 
C)  symbol 
D)  saga 
E)  story 
A)  artifact 
B)  ritual 
C)  symbol 
D)  saga 
E)  story

Question 20

Which type of units provides specialized expertise and services to the organization?

Accepted Answer

A)  Authoritative units 
B)  Staff units 
C)  Line units 
D)  Sales units 
E)  Boundary-spanning units 
A)  Authoritative units 
B)  Staff units 
C)  Line units 
D)  Sales units 
E)  Boundary-spanning units

Many consultants suggest that organizations should develop a "dominant and coherent set of shared values."

Three important levels of cultural analysis in organizations are

What is a subculture? How is a subculture different from a counterculture?

Firms with a(n) __________ structure emphasize hierarchy and control, and stress rules, policies, and procedures.

The best way to know what a company's structure is like is to look at its:

A(n) __________ structure emphasizes hierarchy and control with a heavy reliance on standardized work processes and functional departmentalization and an emphasis on rules, policies, and procedures.

Staff units are groups that assist the line units by providing specialized expertise and services to them.

The number of individuals reporting to a manager is called the manager's __________.

Observable culture, the first level of cultural analysis, refers to the way things are done in a particular organization.

While __________ may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment.

Staff units and positions typically have more power and greater status in a company than line units and positions.

A(n) __________ shows where people are in the organizational hierarchy, how big or small certain divisions or departments are, where different offices are physically located, and what titles are assigned to various positions.

What is organizational structure? How is it an important contextual factor in organizational behavior?

The concept of __________ states that people seek pleasure and avoid pain.

A chart with many layers and levels of authority indicates a(n) __________ organizational structure.

Organizational __________ are unproven and frequently unstated beliefs that are accepted without criticism.

The __________ of McDonalds is the shared actions, values, and beliefs that guide the behavior of its members.

Describe mechanistic and organic organizational structures.

It is common for Japanese workers and managers to start their workdays together with group exercises and by singing the "company anthem." Together, the exercises and anthems form a(n) __________.

Which type of units provides specialized expertise and services to the organization?

Introducing Organizational Behavior

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters

Exam 2: OB in Context

Many consultants suggest that organizations should develop a "dominant and coherent set of shared values."

Three important levels of cultural analysis in organizations are

What is a subculture? How is a subculture different from a counterculture?

Firms with a(n) __________ structure emphasize hierarchy and control, and stress rules, policies, and procedures.

The best way to know what a company's structure is like is to look at its:

A(n) __________ structure emphasizes hierarchy and control with a heavy reliance on standardized work processes and functional departmentalization and an emphasis on rules, policies, and procedures.

Staff units are groups that assist the line units by providing specialized expertise and services to them.

The number of individuals reporting to a manager is called the manager's __________.

Observable culture, the first level of cultural analysis, refers to the way things are done in a particular organization.

While __________ may clearly indicate who reports to whom, it is also important to recognize that they do not show how work is done, who exercises the most power over specific issues, or how the firm will respond to its environment.

Staff units and positions typically have more power and greater status in a company than line units and positions.

A(n) __________ shows where people are in the organizational hierarchy, how big or small certain divisions or departments are, where different offices are physically located, and what titles are assigned to various positions.

What is organizational structure? How is it an important contextual factor in organizational behavior?

The concept of __________ states that people seek pleasure and avoid pain.

A chart with many layers and levels of authority indicates a(n) __________ organizational structure.

Organizational __________ are unproven and frequently unstated beliefs that are accepted without criticism.

The __________ of McDonalds is the shared actions, values, and beliefs that guide the behavior of its members.

Describe mechanistic and organic organizational structures.

It is common for Japanese workers and managers to start their workdays together with group exercises and by singing the "company anthem." Together, the exercises and anthems form a(n) __________.

Which type of units provides specialized expertise and services to the organization?

Introducing Organizational Behavior

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters