Question 1

Grouping individuals by skill, knowledge, and expertise is known as __________.

Accepted Answer

functional

Question 2

While individuals at lower levels of an organization are largely focused on the internal environment of the organization, the CEO and top management team are more focused on how the organization is positioned in the external environment.

Accepted Answer

A) True 
 B)False

Question 3

All of the following statements are true of line units EXCEPT that they:

Accepted Answer

A)  have a greater likelihood of leading to promotion to higher level positions. 
B)  typically have more power and greater status in a company. 
C)  typically include the sales, operations, and finance functions within a company. 
D)  provide specialized expertise and services in an advisory or support capacity. 
E)  have direct line authority for conducting the major business of a company. 
A)  have a greater likelihood of leading to promotion to higher level positions. 
B)  typically have more power and greater status in a company. 
C)  typically include the sales, operations, and finance functions within a company. 
D)  provide specialized expertise and services in an advisory or support capacity. 
E)  have direct line authority for conducting the major business of a company.

Question 4

__________ is ()the shared actions, values, and beliefs in an organization that guide the behavior of its members.

Accepted Answer

(Organizat

Question 5

At ABC Manufacturing, the accounting and human resources functions would be examples of __________ units.

Accepted Answer

A)  facilitator 
B)  staff 
C)  specialty 
D)  boundary-spanning 
E)  line 
A)  facilitator 
B)  staff 
C)  specialty 
D)  boundary-spanning 
E)  line

Question 6

In the context of the signs of organizational culture, __________ are embellished heroic accounts of accomplishments and overcoming epic challenges.

Accepted Answer

The answer of In the context of the signs of...

Question 7

__________ are groups of individuals who exhibit a unique pattern of values and a philosophy that is consistent with the organization's dominant values and norms.

Accepted Answer

The answer of __________ are groups of individuals who exhibit...

Question 8

In a business setting, a firm's __________ is the shared actions, values, and beliefs within the firm that guide the behavior of its members.

Accepted Answer

A)  institutional system 
B)  corporate culture 
C)  indigenous entropy 
D)  bureaucracy 
E)  strategy 
A)  institutional system 
B)  corporate culture 
C)  indigenous entropy 
D)  bureaucracy 
E)  strategy

Question 9

Divisional departmentalization is a division of labor through the formation of work units or groups within an organization.

Accepted Answer

A) True 
 B)False

Question 10

Rites are standardized and recurring activities that are used at special times to influence the behaviors and understanding of organizational members; rituals are systems of rites.

Accepted Answer

A) True 
 B)False

Question 11

Mintzberg uses the term __________ to describe an organization with a mechanistic structure.

Accepted Answer

The answer of Mintzberg uses the term __________ to describe...

Question 12

At ABC Manufacturing, the sales and operations functions would be examples of __________ units.

Accepted Answer

A)  facilitator 
B)  staff 
C)  specialty 
D)  boundary-spanning 
E)  line 
A)  facilitator 
B)  staff 
C)  specialty 
D)  boundary-spanning 
E)  line

Question 13

The corporate uniforms worn by UPS and Federal Express delivery personnel are examples of cultural symbols.

Accepted Answer

A) True 
 B)False

Question 14

Centralization is the degree to which the authority to make decisions is restricted to higher levels of management.

Accepted Answer

A) True 
 B)False

Question 15

The key to being a subculture is that its values do not clash with those of the larger organization.

Accepted Answer

A) True 
 B)False

Question 16

Which type of bureaucracy emphasizes hierarchy and control?

Accepted Answer

A)  Divisional 
B)  Mechanistic 
C)  Departmental 
D)  Organic 
E)  Matrix 
A)  Divisional 
B)  Mechanistic 
C)  Departmental 
D)  Organic 
E)  Matrix

Question 17

Three important levels of cultural analysis in studying organizational culture are observable culture, shared values, and common cultural assumptions.

Accepted Answer

A) True 
 B)False

Question 18

All of the following are advantages of functional departmentalization EXCEPT that:

Accepted Answer

A)  it fosters clear responsibilities. 
B)  it may lead to myopic decision-making. 
C)  it fosters clear task assignments. 
D)  it encourages collective knowledge and insight. 
E)  it leverages an employee's technical training and expertise. 
A)  it fosters clear responsibilities. 
B)  it may lead to myopic decision-making. 
C)  it fosters clear task assignments. 
D)  it encourages collective knowledge and insight. 
E)  it leverages an employee's technical training and expertise.

Question 19

In a flat structure, decision-making is __________, meaning employees at front lines are empowered to make decisions.

Accepted Answer

The answer of In a flat structure, decision-making is __________,...

Question 20

All of the following are levels of analysis in studying organizational culture EXCEPT:

Accepted Answer

A)  observable culture. 
B)  shared values. 
C)  inter-organizational conflicts. 
D)  common cultural assumptions. 
E)  core values. 
A)  observable culture. 
B)  shared values. 
C)  inter-organizational conflicts. 
D)  common cultural assumptions. 
E)  core values.

Grouping individuals by skill, knowledge, and expertise is known as __________.

While individuals at lower levels of an organization are largely focused on the internal environment of the organization, the CEO and top management team are more focused on how the organization is positioned in the external environment.

All of the following statements are true of line units EXCEPT that they:

__________ is ()the shared actions, values, and beliefs in an organization that guide the behavior of its members.

At ABC Manufacturing, the accounting and human resources functions would be examples of __________ units.

In the context of the signs of organizational culture, __________ are embellished heroic accounts of accomplishments and overcoming epic challenges.

__________ are groups of individuals who exhibit a unique pattern of values and a philosophy that is consistent with the organization's dominant values and norms.

In a business setting, a firm's __________ is the shared actions, values, and beliefs within the firm that guide the behavior of its members.

Divisional departmentalization is a division of labor through the formation of work units or groups within an organization.

Rites are standardized and recurring activities that are used at special times to influence the behaviors and understanding of organizational members; rituals are systems of rites.

Mintzberg uses the term __________ to describe an organization with a mechanistic structure.

At ABC Manufacturing, the sales and operations functions would be examples of __________ units.

The corporate uniforms worn by UPS and Federal Express delivery personnel are examples of cultural symbols.

Centralization is the degree to which the authority to make decisions is restricted to higher levels of management.

The key to being a subculture is that its values do not clash with those of the larger organization.

Which type of bureaucracy emphasizes hierarchy and control?

Three important levels of cultural analysis in studying organizational culture are observable culture, shared values, and common cultural assumptions.

All of the following are advantages of functional departmentalization EXCEPT that:

In a flat structure, decision-making is __________, meaning employees at front lines are empowered to make decisions.

All of the following are levels of analysis in studying organizational culture EXCEPT:

Introducing Organizational Behavior

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters

Exam 2: OB in Context

Grouping individuals by skill, knowledge, and expertise is known as __________.

While individuals at lower levels of an organization are largely focused on the internal environment of the organization, the CEO and top management team are more focused on how the organization is positioned in the external environment.

All of the following statements are true of line units EXCEPT that they:

__________ is ()the shared actions, values, and beliefs in an organization that guide the behavior of its members.

At ABC Manufacturing, the accounting and human resources functions would be examples of __________ units.

In the context of the signs of organizational culture, __________ are embellished heroic accounts of accomplishments and overcoming epic challenges.

__________ are groups of individuals who exhibit a unique pattern of values and a philosophy that is consistent with the organization's dominant values and norms.

In a business setting, a firm's __________ is the shared actions, values, and beliefs within the firm that guide the behavior of its members.

Divisional departmentalization is a division of labor through the formation of work units or groups within an organization.

Rites are standardized and recurring activities that are used at special times to influence the behaviors and understanding of organizational members; rituals are systems of rites.

Mintzberg uses the term __________ to describe an organization with a mechanistic structure.

At ABC Manufacturing, the sales and operations functions would be examples of __________ units.

The corporate uniforms worn by UPS and Federal Express delivery personnel are examples of cultural symbols.

Centralization is the degree to which the authority to make decisions is restricted to higher levels of management.

The key to being a subculture is that its values do not clash with those of the larger organization.

Which type of bureaucracy emphasizes hierarchy and control?

Three important levels of cultural analysis in studying organizational culture are observable culture, shared values, and common cultural assumptions.

All of the following are advantages of functional departmentalization EXCEPT that:

In a flat structure, decision-making is __________, meaning employees at front lines are empowered to make decisions.

All of the following are levels of analysis in studying organizational culture EXCEPT:

Introducing Organizational Behavior

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters