Exam 2: OB in Context

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__________ groups individuals together by products, territories, services, clients, or legal entities.

(Short Answer)
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Observable culture, shared values, and core values are the three layers of __________.

(Short Answer)
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William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

(Multiple Choice)
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The Wall Street Journal reported in 2009 that older workers tend to be at greater risk of layoffs because most employers use a "first in/first out" rule when cutting back on staff.

(True/False)
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Briefly discuss how managers build and maintain strong cultures.

(Essay)
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In the context of the types of organizational structures, a(n) __________ is highly fluid and adaptable, designed to change in accordance with the needs of the environment.

(Multiple Choice)
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__________ are important because they are used to tell new members the founding story of the company.

(Multiple Choice)
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Research finds that most organizational cultures are identical to one another.

(True/False)
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Tony is a new manager at Tone Corporation. He is listening to stories, ceremonies, and corporate rituals that make up the history of the company. In the context of the layers of cultural analysis, Tony is understanding the __________.

(Multiple Choice)
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Organizations are encouraged to develop a dominant and coherent set of __________. Although every member may not agree with them, all members will know they are important.

(Multiple Choice)
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Large organizations have subcultures as well as one or more countercultures.

(True/False)
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The obvious organizational design response to uncertainty and volatility is to opt for a(n) __________ structure.

(Multiple Choice)
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Managers should consider doing all of the following to develop a strong culture for a unit EXCEPT:

(Multiple Choice)
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Production and operations are examples of staff units.

(True/False)
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Large firms often have a single dominant culture with a universal set of shared actions, values, and beliefs.

(True/False)
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The term shared in cultural analysis implies that the group is a whole.

(True/False)
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A diagram that depicts the formal structure of a firm is called __________.

(Multiple Choice)
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A cultural symbol is any object, act, or event that serves to transmit cultural meaning.

(True/False)
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An organization with a strong culture possesses a broad and deeply shared value system.

(True/False)
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Tall structures have a wider span of control than flat structures.

(True/False)
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