Question 1

All but one of the following statements provides an accurate description of decision support systems. Which statement does NOT provide an accurate description?

Accepted Answer

A)  A decision support system uses special software to allow users to interact directly with a computer to help make decisions for solving complex and sometimes unstructured problems. 
B)  A fast growing form of decision support systems utilises groupware to facilitate the interaction and work of team members who are on different shifts or are spread over large geographic distances. 
C)  Decision support systems are available to assist managers in such business decisions as mergers and acquisitions, plant expansions, new product development and stock portfolio management. 
D)  A decision support system is the work team that assists a manager is evaluating decision alternatives. 
E)  Continuing developments in the use of groupware are expanding the opportunities for use of virtual teams in organisations. 
A)  A decision support system uses special software to allow users to interact directly with a computer to help make decisions for solving complex and sometimes unstructured problems. 
B)  A fast growing form of decision support systems utilises groupware to facilitate the interaction and work of team members who are on different shifts or are spread over large geographic distances. 
C)  Decision support systems are available to assist managers in such business decisions as mergers and acquisitions, plant expansions, new product development and stock portfolio management. 
D)  A decision support system is the work team that assists a manager is evaluating decision alternatives. 
E)  Continuing developments in the use of groupware are expanding the opportunities for use of virtual teams in organisations.

Question 2

Which of the following accurately describes the nature of learning organisations?

Accepted Answer

A)  Learning organisations can learn from their own experiences as well as the experiences of contractors, suppliers, partners, and customers. 
B)  Learning organisations must be willing to seek out learning opportunities. 
C)  Learning organisations place high value on developing the ability to learn and then making that learning continuously available to all organisational members. 
D)  None of the options listed 
E)  All of the options listed 
A)  Learning organisations can learn from their own experiences as well as the experiences of contractors, suppliers, partners, and customers. 
B)  Learning organisations must be willing to seek out learning opportunities. 
C)  Learning organisations place high value on developing the ability to learn and then making that learning continuously available to all organisational members. 
D)  None of the options listed 
E)  All of the options listed

Question 3

Which of the following statements accurately describes the impact of information technology on organisations?

Accepted Answer

A)  To compete successfully in an unforgiving business environment, companies must find new and faster ways of sharing critical information and leveraging knowledge resources. 
B)  More information about more things is being made available to more people in organisations more quickly than ever before. 
C)  Since knowledge is an irreplaceable resource, organisations should always seek to grow and create intellectual capital. 
D)  None of the options listed 
E)  All of the options listed 
A)  To compete successfully in an unforgiving business environment, companies must find new and faster ways of sharing critical information and leveraging knowledge resources. 
B)  More information about more things is being made available to more people in organisations more quickly than ever before. 
C)  Since knowledge is an irreplaceable resource, organisations should always seek to grow and create intellectual capital. 
D)  None of the options listed 
E)  All of the options listed

Question 4

Which question(s) arise(s) in the third step of the decision-making process?

Accepted Answer

A)  How will the course of action be chosen? 
B)  Who will choose the course of action to pursue? 
C)  Which course of action will be chosen? 
D)  None of the options listed 
E)  All of the options listed 
A)  How will the course of action be chosen? 
B)  Who will choose the course of action to pursue? 
C)  Which course of action will be chosen? 
D)  None of the options listed 
E)  All of the options listed

Question 5

A good information system provides managers with 'intelligence information' concerning the:

Accepted Answer

A)  scores of job applicants on aptitude tests. 
B)  activities of key subunits within the organisation. 
C)  activities of a variety of outside parties in the organisation's external environment. 
D)  activities of non-managerial personnel. 
E)  historical record of the organisation's performance accomplishments. 
A)  scores of job applicants on aptitude tests. 
B)  activities of key subunits within the organisation. 
C)  activities of a variety of outside parties in the organisation's external environment. 
D)  activities of non-managerial personnel. 
E)  historical record of the organisation's performance accomplishments.

Question 6

Which of the following features are important for the second step of the decision-making process to be effective?

Accepted Answer

A)  The pros and cons of possible alternative courses of action should be identified. 
B)  Others should be involved in order to maximise information and build commitment. 
C)  Plans are only as good as the pool of alternatives. 
D)  None of the options listed 
E)  All of the options listed 
A)  The pros and cons of possible alternative courses of action should be identified. 
B)  Others should be involved in order to maximise information and build commitment. 
C)  Plans are only as good as the pool of alternatives. 
D)  None of the options listed 
E)  All of the options listed

Question 7

__________ involves asking questions such as: What is the actual situation? What is the desired situation?

Accepted Answer

A)  Implementation of solutions 
B)  Evaluation of solutions 
C)  Identification and definition 
D)  Choosing a preferred solution 
E)  Generation of solutions 
A)  Implementation of solutions 
B)  Evaluation of solutions 
C)  Identification and definition 
D)  Choosing a preferred solution 
E)  Generation of solutions

Question 8

The combination of computer hardware, software, networks and databases that allow information to be shared, stored and manipulated is known as:

Accepted Answer

A)  computer competency. 
B)  information technology. 
C)  information competency. 
D)  intellectual capital. 
E)  the electronic office. 
A)  computer competency. 
B)  information technology. 
C)  information competency. 
D)  intellectual capital. 
E)  the electronic office.

Question 9

The type of group decision support system that allows several people to simultaneously work on a file or database and work together on computer networks is called:

Accepted Answer

A)  a team network. 
B)  an interactive system. 
C)  a dynamic system. 
D)  an informational link. 
E)  groupware. 
A)  a team network. 
B)  an interactive system. 
C)  a dynamic system. 
D)  an informational link. 
E)  groupware.

Question 10

A __________ occurs when an actual situation turns out either better than anticipated or offers the potential to be so.

Accepted Answer

A)  performance deficiency 
B)  performance issue 
C)  management challenge 
D)  decision situation 
E)  performance opportunity 
A)  performance deficiency 
B)  performance issue 
C)  management challenge 
D)  decision situation 
E)  performance opportunity

All but one of the following statements provides an accurate description of decision support systems. Which statement does NOT provide an accurate description?

Which of the following accurately describes the nature of learning organisations?

Which of the following statements accurately describes the impact of information technology on organisations?

Which question(s) arise(s) in the third step of the decision-making process?

A good information system provides managers with 'intelligence information' concerning the:

Which of the following features are important for the second step of the decision-making process to be effective?

__________ involves asking questions such as: What is the actual situation? What is the desired situation?

The combination of computer hardware, software, networks and databases that allow information to be shared, stored and manipulated is known as:

The type of group decision support system that allows several people to simultaneously work on a file or database and work together on computer networks is called:

A __________ occurs when an actual situation turns out either better than anticipated or offers the potential to be so.

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Ethical Behaviour and Social Responsibility

Sustainability

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Teams and Teamwork

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters

Exam 7: Information and Decision Making

All but one of the following statements provides an accurate description of decision support systems. Which statement does NOT provide an accurate description?

Which of the following accurately describes the nature of learning organisations?

Which of the following statements accurately describes the impact of information technology on organisations?

Which question(s) arise(s) in the third step of the decision-making process?

A good information system provides managers with 'intelligence information' concerning the:

Which of the following features are important for the second step of the decision-making process to be effective?

__________ involves asking questions such as: What is the actual situation? What is the desired situation?

The combination of computer hardware, software, networks and databases that allow information to be shared, stored and manipulated is known as:

The type of group decision support system that allows several people to simultaneously work on a file or database and work together on computer networks is called:

A __________ occurs when an actual situation turns out either better than anticipated or offers the potential to be so.

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Ethical Behaviour and Social Responsibility

Sustainability

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Teams and Teamwork

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters