Exam 7: Creating a Flexible Organization
Exam 1: Exploring the World of Business and Economics234 Questions
Exam 2: Being Ethical and Socially Responsible245 Questions
Exam 3: Exploring Global Business223 Questions
Exam 4: Choosing a Form of Business Ownership200 Questions
Exam 5: Small Business, Entrepreneurship, and Franchises199 Questions
Exam 6: Understanding the Management Process176 Questions
Exam 7: Creating a Flexible Organization178 Questions
Exam 8: Producing Quality Goods and Services184 Questions
Exam 9: Attracting and Retaining the Best Employees186 Questions
Exam 10: Motivating and Satisfying Employees and Teams169 Questions
Exam 11: Building Customer Relationships Through Effective Marketing167 Questions
Exam 12: Creating and Pricing Products That Satisfy Customers240 Questions
Exam 13: Distributing and Promoting Products239 Questions
Exam 14: Understanding Information and E-Business202 Questions
Exam 15: Using Accounting Information214 Questions
Exam 16: Mastering Financial Management186 Questions
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George Brown is a regional sales manager for Unisys, a large manufacturer of computer systems.As such, George is responsible for salespeople throughout the region, and he must interact with them frequently to solve problems.Which of the following descriptions is most characteristic of Unisys and its sales managers?
(Multiple Choice)
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An informal organization can be shown on a formal organization chart.
(True/False)
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Since Sears operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores.This indicates that top leaders at Sears
(Multiple Choice)
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Workers at the U.S.Nissan subsidiary plants are less likely to become bored or dissatisfied with their jobs because Nissan practices job _____.
(Multiple Choice)
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Boss Queen, Inc.(BQI)
Boss Queen, Inc.(BQI) is a business-clothing store for professional women.The owner of the company has designed the business in such a way that she hardly ever has to be there.There are many departmental managers who hold a lot of responsibility.While they are organized separately by department, each manager knows enough about the other departments to be able to fill in at any time.The department managers also delegate a lot of work further down to their employees as a way to empower them.The owner even delegates store-management responsibilities to a different department manager each month.Even though certain people are delegated certain tasks, everyone pitches in, so it is sometimes hard to tell who is really in charge.
The employees are so comfortable with each other that many go out and participate in activities together on the weekends, even when they are not working.However, the owner realizes that she does not want to participate in these events because she does not want to seem that she is favoring certain people over others.
-Refer to Boss Queen, Inc.BQI can best be described as a(n) ____ organization.
(Multiple Choice)
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Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Wanda is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Wanda thinks that the company would be more effective if it were to switch to a new way of organization.For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation.She believes that if she could improve her delegating style, employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions.Wanda should address all of the following when it comes to organizing the business except
(Multiple Choice)
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Which of the following is characteristic of the bureaucratic structure of management?
(Multiple Choice)
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Which of the following is not one of the four basic forms of organizational structure?
(Multiple Choice)
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Vice president, marketing-Regional sales manager-District manager-Sales supervisor represents a(n) _____.
(Multiple Choice)
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The Morgan Company, a small furniture manufacturer, divides its organization into marketing, human resources, accounting, and production departments.This is an example of departmentalization by _____.
(Multiple Choice)
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A task force is a committee responsible for investigating a major problem or pending decision.
(True/False)
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Among an ad hoc committee, a standing committee, and a task force, only a standing committee is relatively permanent.
(True/False)
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In which of the following types of organizations would managers have the greatest opportunity for advancement?
(Multiple Choice)
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Janet is a runner for a large law firm.Her duties include purchasing supplies for the copy room.Janet was given permission by the office manager to sign credit-card receipts when making purchases.Janet has been given ____ to use the firm's credit card.
(Multiple Choice)
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Ford Motor Company's marketing department has recently been restructured to implement a brand management strategy.This is an example of departmentalization by product.
(True/False)
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Where does establishing the organization chart fit into the process of organizing a business?
(Multiple Choice)
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The assignment of part of a manager's work and authority to a worker is called _____.
(Multiple Choice)
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Which of the following statements about accountability is false?
(Multiple Choice)
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