Question 1

A span of control may be wide when

Accepted Answer

A)  managers and workers are located far from one another. 
B)  a great deal of interaction among levels is needed. 
C)  few new problems are expected to arise. 
D)  the manager has a lot of work other than managing. 
E)  new problems arise frequently. 
A)  managers and workers are located far from one another. 
B)  a great deal of interaction among levels is needed. 
C)  few new problems are expected to arise. 
D)  the manager has a lot of work other than managing. 
E)  new problems arise frequently.

Question 2

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Wanda is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Wanda thinks that the company would be more effective if it were to switch to a new way of organization.For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation.She believes that if she could improve her delegating style, employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions.What could be a possible reason for Wanda not wanting to delegate work?

Accepted Answer

A)  The employee was unreliable. 
B)  The employee was not a likable individual. 
C)  The employee was well-organized. 
D)  The work involved strict planning. 
E)  The work took place in an undesirable venue. 
A)  The employee was unreliable. 
B)  The employee was not a likable individual. 
C)  The employee was well-organized. 
D)  The work involved strict planning. 
E)  The work took place in an undesirable venue.

Question 3

Bob McKinsey, a plant supervisor at a Saturn production facility, is responsible for making sure that his plant produces a specific number of automobiles per day, thus ensuring that the company reaches its production quota.Bob's position is an example of a staff management position.

Accepted Answer

A) True 
 B)False

Question 4

The legal affairs attorney working for Intel would most likely occupy a(n) _____.

Accepted Answer

A)  vice president position 
B)  high position in the chain of command 
C)  staff position 
D)  nonessential position 
E)  authoritarian position 
A)  vice president position 
B)  high position in the chain of command 
C)  staff position 
D)  nonessential position 
E)  authoritarian position

Question 5

A relatively permanent committee charged with performing some recurring task is called a(n) _____.

Accepted Answer

A)  cluster structure 
B)  ad hoc committee 
C)  informal group 
D)  task force 
E)  standing committee 
A)  cluster structure 
B)  ad hoc committee 
C)  informal group 
D)  task force 
E)  standing committee

Question 6

The step of distributing responsibility and authority within the organization is called

Accepted Answer

A)  the chain of command. 
B)  the span of management. 
C)  delegation. 
D)  departmentalization. 
E)  the degree of specialization. 
A)  the chain of command. 
B)  the span of management. 
C)  delegation. 
D)  departmentalization. 
E)  the degree of specialization.

Question 7

The most common bases for departmentalization are function, product, location, and customer.

Accepted Answer

A) True 
 B)False

Question 8

The head of the marketing department at CBS Environmental, Inc.supervises twelve people in her department.This represents her

Accepted Answer

A)  chain of command. 
B)  degree of specialization. 
C)  level of authority. 
D)  span of management. 
E)  nature and degree of departmentalization. 
A)  chain of command. 
B)  degree of specialization. 
C)  level of authority. 
D)  span of management. 
E)  nature and degree of departmentalization.

Question 9

Susan was given the responsibility for chairing a campus committee.To complete the delegation process, she should be given the ____ to carry out this responsibility.

Accepted Answer

A)  duty 
B)  subordinates 
C)  authority 
D)  skills 
E)  salary 
A)  duty 
B)  subordinates 
C)  authority 
D)  skills 
E)  salary

Question 10

An informal communications network within an organization is known as a _____.

Accepted Answer

A)  memo 
B)  company newspaper 
C)  chain of command 
D)  grapevine 
E)  bulletin board 
A)  memo 
B)  company newspaper 
C)  chain of command 
D)  grapevine 
E)  bulletin board

Question 11

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalization on product.

Accepted Answer

A) True 
 B)False

Question 12

Galvin Corporation provides institutional food facilities with bread and other baked goods.The company does not actually produce or market the bread, and it has very few employees, most of whom are top executives or clerical workers.Galvin Corporation has a ____ organizational structure.

Accepted Answer

A)  matrix 
B)  bureaucratic 
C)  network 
D)  cluster 
E)  line 
A)  matrix 
B)  bureaucratic 
C)  network 
D)  cluster 
E)  line

Question 13

In a flat organization, administrative costs are higher because more managers are needed.

Accepted Answer

A) True 
 B)False

Question 14

When organizations are departmentalized by function, supervision becomes more complex.

Accepted Answer

A) True 
 B)False

Question 15

A food products company has many layers of management and narrow spans of control.It is divided into operations, marketing, research and development, and finance divisions.Centralized top management makes most of the company's important decisions.This food products company most resembles a ____ organizational structure.

Accepted Answer

A)  matrix 
B)  bureaucratic 
C)  line 
D)  cluster 
E)  network 
A)  matrix 
B)  bureaucratic 
C)  line 
D)  cluster 
E)  network

Question 16

Location, product, function, and customer are common bases for a firm's _____.

Accepted Answer

A)  span of management 
B)  job design 
C)  job specialization 
D)  chain of command 
E)  departmentalization 
A)  span of management 
B)  job design 
C)  job specialization 
D)  chain of command 
E)  departmentalization

Question 17

A marketing consulting firm has teams that work on projects together.The teams are reassembled or left together based on the needs of each client.This company has a ____ organizational structure.

Accepted Answer

A)  matrix 
B)  line 
C)  network 
D)  bureaucratic 
E)  cluster 
A)  matrix 
B)  line 
C)  network 
D)  bureaucratic 
E)  cluster

Question 18

A manager with few subordinates is said to have a

Accepted Answer

A)  narrow span of control. 
B)  flat organizational structure. 
C)  managerial hierarchy. 
D)  matrix structure. 
E)  wide span of control. 
A)  narrow span of control. 
B)  flat organizational structure. 
C)  managerial hierarchy. 
D)  matrix structure. 
E)  wide span of control.

Question 19

The span of management plays a direct role in determining the organization's height.

Accepted Answer

A) True 
 B)False

Question 20

A supervisor may delegate all accountability to subordinates.

Accepted Answer

A) True 
 B)False

A span of control may be wide when

Bob McKinsey, a plant supervisor at a Saturn production facility, is responsible for making sure that his plant produces a specific number of automobiles per day, thus ensuring that the company reaches its production quota.Bob's position is an example of a staff management position.

The legal affairs attorney working for Intel would most likely occupy a(n) _____.

A relatively permanent committee charged with performing some recurring task is called a(n) _____.

The step of distributing responsibility and authority within the organization is called

The most common bases for departmentalization are function, product, location, and customer.

The head of the marketing department at CBS Environmental, Inc.supervises twelve people in her department.This represents her

Susan was given the responsibility for chairing a campus committee.To complete the delegation process, she should be given the ____ to carry out this responsibility.

An informal communications network within an organization is known as a _____.

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalization on product.

Galvin Corporation provides institutional food facilities with bread and other baked goods.The company does not actually produce or market the bread, and it has very few employees, most of whom are top executives or clerical workers.Galvin Corporation has a ____ organizational structure.

In a flat organization, administrative costs are higher because more managers are needed.

When organizations are departmentalized by function, supervision becomes more complex.

Location, product, function, and customer are common bases for a firm's _____.

A marketing consulting firm has teams that work on projects together.The teams are reassembled or left together based on the needs of each client.This company has a ____ organizational structure.

A manager with few subordinates is said to have a

The span of management plays a direct role in determining the organization's height.

A supervisor may delegate all accountability to subordinates.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

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Exam 7: Creating a Flexible Organization

A span of control may be wide when

Bob McKinsey, a plant supervisor at a Saturn production facility, is responsible for making sure that his plant produces a specific number of automobiles per day, thus ensuring that the company reaches its production quota.Bob's position is an example of a staff management position.

The legal affairs attorney working for Intel would most likely occupy a(n) _____.

A relatively permanent committee charged with performing some recurring task is called a(n) _____.

The step of distributing responsibility and authority within the organization is called

The most common bases for departmentalization are function, product, location, and customer.

The head of the marketing department at CBS Environmental, Inc.supervises twelve people in her department.This represents her

Susan was given the responsibility for chairing a campus committee.To complete the delegation process, she should be given the ____ to carry out this responsibility.

An informal communications network within an organization is known as a _____.

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalization on product.

Galvin Corporation provides institutional food facilities with bread and other baked goods.The company does not actually produce or market the bread, and it has very few employees, most of whom are top executives or clerical workers.Galvin Corporation has a ____ organizational structure.

In a flat organization, administrative costs are higher because more managers are needed.

When organizations are departmentalized by function, supervision becomes more complex.

Location, product, function, and customer are common bases for a firm's _____.

A marketing consulting firm has teams that work on projects together.The teams are reassembled or left together based on the needs of each client.This company has a ____ organizational structure.

A manager with few subordinates is said to have a

The span of management plays a direct role in determining the organization's height.

A supervisor may delegate all accountability to subordinates.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters