Question 1

Dana is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Accepted Answer

A)  authority 
B)  delegation 
C)  network 
D)  responsibility 
E)  accountability 
A)  authority 
B)  delegation 
C)  network 
D)  responsibility 
E)  accountability

Question 2

Select a local organization and discuss the basis on which it is organized.

Accepted Answer

One local organization that I can discus

Question 3

Mark Stanford is the vice president of the northwest division of his company.Mark's company is departmentalized by _____.

Accepted Answer

A)  area 
B)  product 
C)  function 
D)  location 
E)  customer 
A)  area 
B)  product 
C)  function 
D)  location 
E)  customer

Question 4

Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.

Accepted Answer

A) True 
 B)False

Question 5

Why is job specialization needed?

Accepted Answer

Job specialization is needed for several

Question 6

The human resources department of Baxter International distributes an employee manual that includes a thorough description of the responsibilities of each position within the firm.This helps to decrease line-staff conflicts.

Accepted Answer

A) True 
 B)False

Question 7

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a _____.

Accepted Answer

A)  standing committee 
B)  task force 
C)  bureaucracy 
D)  cross-functional team 
E)  multifaceted work group 
A)  standing committee 
B)  task force 
C)  bureaucracy 
D)  cross-functional team 
E)  multifaceted work group

Question 8

Which of the following is a disadvantage of departmentalization by function?

Accepted Answer

A)  Supervision is very difficult because workers are involved in different types of activities. 
B)  This method tends to emphasize the department rather than the organization as a whole. 
C)  It causes duplication of the same specialized activities throughout the organization. 
D)  This method requires an extremely large administrative staff. 
E)  Coordination is very complex because of the way job duties are distributed. 
A)  Supervision is very difficult because workers are involved in different types of activities. 
B)  This method tends to emphasize the department rather than the organization as a whole. 
C)  It causes duplication of the same specialized activities throughout the organization. 
D)  This method requires an extremely large administrative staff. 
E)  Coordination is very complex because of the way job duties are distributed.

Question 9

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by _____.

Accepted Answer

A)  location 
B)  customer 
C)  function 
D)  product 
E)  task 
A)  location 
B)  customer 
C)  function 
D)  product 
E)  task

Question 10

Delegation is the act of distributing work and power to subordinates.

Accepted Answer

A) True 
 B)False

Question 11

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

Accepted Answer

A)  chain of command. 
B)  degree of specialization. 
C)  level of authority. 
D)  span of management. 
E)  nature and degree of departmentalization. 
A)  chain of command. 
B)  degree of specialization. 
C)  level of authority. 
D)  span of management. 
E)  nature and degree of departmentalization.

Question 12

When authority is concentrated at the top level of management, the organization is said to be decentralized.

Accepted Answer

A) True 
 B)False

Question 13

Cross-functional teams are not very effective structures to use when developing a new product or service.

Accepted Answer

A) True 
 B)False

Question 14

Citibank has one group of loan officers who handle consumer loans and another group who work in the commercial loan area.Grouping work units this way is known as departmentalization by _____.

Accepted Answer

A)  function 
B)  customer 
C)  product 
D)  specialty 
E)  location 
A)  function 
B)  customer 
C)  product 
D)  specialty 
E)  location

Question 15

Most large organizations use

Accepted Answer

A)  departmentalization by product. 
B)  departmentalization by location. 
C)  departmentalization by customer. 
D)  a combination of departmentalization bases. 
E)  no departmentalization. 
A)  departmentalization by product. 
B)  departmentalization by location. 
C)  departmentalization by customer. 
D)  a combination of departmentalization bases. 
E)  no departmentalization.

Question 16

Personal rather than formal relationships among employees are associated with _____.

Accepted Answer

A)  span of management 
B)  chain of command 
C)  informal organization 
D)  bureaucratic structure 
E)  grapevine 
A)  span of management 
B)  chain of command 
C)  informal organization 
D)  bureaucratic structure 
E)  grapevine

Question 17

Accountability is the power within an organization to accomplish an assigned job or task.

Accepted Answer

A) True 
 B)False

Question 18

When a manager has few subordinates, a narrow span of management exists.

Accepted Answer

A) True 
 B)False

Question 19

Arthur Fry, an employee at 3M, combined an innovative idea and the 3M facilities at his disposal to develop Post-It Notes.Fry is an example of an _____.

Accepted Answer

A)  entrepreneur 
B)  innovator 
C)  initiator 
D)  inventor 
E)  intrapreneur 
A)  entrepreneur 
B)  innovator 
C)  initiator 
D)  inventor 
E)  intrapreneur

Question 20

The degree of centralization of an organization is based on the

Accepted Answer

A)  degree of departmentalization. 
B)  level of bureaucracy. 
C)  organization chart. 
D)  delegation of authority. 
E)  degree of job specialization. 
A)  degree of departmentalization. 
B)  level of bureaucracy. 
C)  organization chart. 
D)  delegation of authority. 
E)  degree of job specialization.

Dana is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Select a local organization and discuss the basis on which it is organized.

Mark Stanford is the vice president of the northwest division of his company.Mark's company is departmentalized by _____.

Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.

Why is job specialization needed?

The human resources department of Baxter International distributes an employee manual that includes a thorough description of the responsibilities of each position within the firm.This helps to decrease line-staff conflicts.

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a _____.

Which of the following is a disadvantage of departmentalization by function?

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by _____.

Delegation is the act of distributing work and power to subordinates.

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

When authority is concentrated at the top level of management, the organization is said to be decentralized.

Cross-functional teams are not very effective structures to use when developing a new product or service.

Citibank has one group of loan officers who handle consumer loans and another group who work in the commercial loan area.Grouping work units this way is known as departmentalization by _____.

Most large organizations use

Personal rather than formal relationships among employees are associated with _____.

Accountability is the power within an organization to accomplish an assigned job or task.

When a manager has few subordinates, a narrow span of management exists.

Arthur Fry, an employee at 3M, combined an innovative idea and the 3M facilities at his disposal to develop Post-It Notes.Fry is an example of an _____.

The degree of centralization of an organization is based on the

Exploring the World of Business and Economics

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Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

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Exam 7: Creating a Flexible Organization

Dana is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Select a local organization and discuss the basis on which it is organized.

Mark Stanford is the vice president of the northwest division of his company.Mark's company is departmentalized by _____.

Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.

Why is job specialization needed?

The human resources department of Baxter International distributes an employee manual that includes a thorough description of the responsibilities of each position within the firm.This helps to decrease line-staff conflicts.

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a _____.

Which of the following is a disadvantage of departmentalization by function?

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by _____.

Delegation is the act of distributing work and power to subordinates.

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

When authority is concentrated at the top level of management, the organization is said to be decentralized.

Cross-functional teams are not very effective structures to use when developing a new product or service.

Citibank has one group of loan officers who handle consumer loans and another group who work in the commercial loan area.Grouping work units this way is known as departmentalization by _____.

Most large organizations use

Personal rather than formal relationships among employees are associated with _____.

Accountability is the power within an organization to accomplish an assigned job or task.

When a manager has few subordinates, a narrow span of management exists.

Arthur Fry, an employee at 3M, combined an innovative idea and the 3M facilities at his disposal to develop Post-It Notes.Fry is an example of an _____.

The degree of centralization of an organization is based on the

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters