Question 1

What are the benefits of job rotation?

Accepted Answer

Job rotation is a human resource managem

Question 2

Generally speaking, a narrow span of management implies that the height of the organization will be ____; a wide span of management implies that the height of the organization will be ____.

Accepted Answer

A)  tall; flat 
B)  tall; sloped 
C)  flat; tall 
D)  short; tall 
E)  long; short 
A)  tall; flat 
B)  tall; sloped 
C)  flat; tall 
D)  short; tall 
E)  long; short

Question 3

Regulations and standard operating procedures pretty much guarantee uniformity and support the ____ organizational structure.

Accepted Answer

A)  cluster 
B)  matrix 
C)  formal 
D)  informal 
E)  bureaucratic 
A)  cluster 
B)  matrix 
C)  formal 
D)  informal 
E)  bureaucratic

Question 4

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Accepted Answer

A) True 
 B)False

Question 5

Each rectangle in an organization chart represents a relationship within the organization.

Accepted Answer

A) True 
 B)False

Question 6

You observe that a production engineer and a production manager are having a second confrontation about recommendations for the new production system at Cole Manufacturing Company.One way to minimize such conflict is to

Accepted Answer

A)  integrate line and staff managers into one team. 
B)  ensure that the responsibilities of line and staff managers are similar. 
C)  make line rather than staff managers accountable for results. 
D)  make staff rather than line managers accountable for results. 
E)  add another layer of managers to solve disputes between staff and line managers. 
A)  integrate line and staff managers into one team. 
B)  ensure that the responsibilities of line and staff managers are similar. 
C)  make line rather than staff managers accountable for results. 
D)  make staff rather than line managers accountable for results. 
E)  add another layer of managers to solve disputes between staff and line managers.

Question 7

How is an organization's chain of command established?

Accepted Answer

An organization's chain of command is es

Question 8

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Accepted Answer

A)  bureaucratic 
B)  cluster 
C)  integrated 
D)  matrix 
E)  hybrid 
A)  bureaucratic 
B)  cluster 
C)  integrated 
D)  matrix 
E)  hybrid

Question 9

Why would the decentralization of a firm result from delegation of authority?

Accepted Answer

The decentralization of a firm often res

Question 10

Brandon holds a staff management position with General Mills.His position can best be described as

Accepted Answer

A)  part of the chain of command and supporting top management. 
B)  not part of the chain of command but having authority over his subordinates. 
C)  not part of the chain of command and not having authority over any other employees. 
D)  in the chain of command and having authority over his department. 
E)  having advisory authority and line authority within the organization. 
A)  part of the chain of command and supporting top management. 
B)  not part of the chain of command but having authority over his subordinates. 
C)  not part of the chain of command and not having authority over any other employees. 
D)  in the chain of command and having authority over his department. 
E)  having advisory authority and line authority within the organization.

Question 11

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

Accepted Answer

A) True 
 B)False

Question 12

An organization chart reveals

Accepted Answer

A)  staff accountability. 
B)  committee assignments. 
C)  informal authority. 
D)  detailed duties of each manager. 
E)  the company's organizational structure. 
A)  staff accountability. 
B)  committee assignments. 
C)  informal authority. 
D)  detailed duties of each manager. 
E)  the company's organizational structure.

Question 13

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together.This is an example of job _____.

Accepted Answer

A)  rotation 
B)  redesign 
C)  specialization 
D)  enrichment 
E)  enlargement 
A)  rotation 
B)  redesign 
C)  specialization 
D)  enrichment 
E)  enlargement

Question 14

Grouping various positions into manageable units determines the ____ of the organization.

Accepted Answer

A)  chain of command 
B)  span of management 
C)  degree of centralization 
D)  nature and degree of departmentalization 
E)  degree of specialization 
A)  chain of command 
B)  span of management 
C)  degree of centralization 
D)  nature and degree of departmentalization 
E)  degree of specialization

Question 15

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

Accepted Answer

A)  centralize decision making. 
B)  let lower-level managers make important decisions. 
C)  train lower-level managers to make more decisions. 
D)  decentralize authority. 
E)  centralize rare skills. 
A)  centralize decision making. 
B)  let lower-level managers make important decisions. 
C)  train lower-level managers to make more decisions. 
D)  decentralize authority. 
E)  centralize rare skills.

Question 16

The first step in the organizing process is to

Accepted Answer

A)  group the positions into manageable units. 
B)  determine how many subordinates will report to each manager. 
C)  distinguish between direct authority and support positions. 
D)  distribute responsibility and authority within the organization. 
E)  divide the work to be done into parts and assign the parts to positions within the organization. 
A)  group the positions into manageable units. 
B)  determine how many subordinates will report to each manager. 
C)  distinguish between direct authority and support positions. 
D)  distribute responsibility and authority within the organization. 
E)  divide the work to be done into parts and assign the parts to positions within the organization.

Question 17

A committee created to investigate a major problem or pending decision is called a(n) _____.

Accepted Answer

A)  ad hoc committee 
B)  standing committee 
C)  task force 
D)  work team 
E)  venture committee 
A)  ad hoc committee 
B)  standing committee 
C)  task force 
D)  work team 
E)  venture committee

Question 18

Princeton University has very rigid and formal entrance and registration procedures.This enables the administration to process the large number of students in a uniform and equitable manner.This type of management system is indicative of a(n) ____ structure.

Accepted Answer

A)  matrix 
B)  authoritarian 
C)  bureaucratic 
D)  organic 
E)  democratic 
A)  matrix 
B)  authoritarian 
C)  bureaucratic 
D)  organic 
E)  democratic

Question 19

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Accepted Answer

A)  specialized 
B)  top management 
C)  authoritative 
D)  voluntary 
E)  advisory 
A)  specialized 
B)  top management 
C)  authoritative 
D)  voluntary 
E)  advisory

Question 20

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Accepted Answer

A) True 
 B)False

What are the benefits of job rotation?

Generally speaking, a narrow span of management implies that the height of the organization will be ; a wide span of management implies that the height of the organization will be .

Regulations and standard operating procedures pretty much guarantee uniformity and support the ____ organizational structure.

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Each rectangle in an organization chart represents a relationship within the organization.

You observe that a production engineer and a production manager are having a second confrontation about recommendations for the new production system at Cole Manufacturing Company.One way to minimize such conflict is to

How is an organization's chain of command established?

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Why would the decentralization of a firm result from delegation of authority?

Brandon holds a staff management position with General Mills.His position can best be described as

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

An organization chart reveals

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together.This is an example of job _____.

Grouping various positions into manageable units determines the ____ of the organization.

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

The first step in the organizing process is to

A committee created to investigate a major problem or pending decision is called a(n) _____.

Princeton University has very rigid and formal entrance and registration procedures.This enables the administration to process the large number of students in a uniform and equitable manner.This type of management system is indicative of a(n) ____ structure.

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

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Exam 7: Creating a Flexible Organization

What are the benefits of job rotation?

Generally speaking, a narrow span of management implies that the height of the organization will be ____; a wide span of management implies that the height of the organization will be ____.

Regulations and standard operating procedures pretty much guarantee uniformity and support the ____ organizational structure.

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Each rectangle in an organization chart represents a relationship within the organization.

You observe that a production engineer and a production manager are having a second confrontation about recommendations for the new production system at Cole Manufacturing Company.One way to minimize such conflict is to

How is an organization's chain of command established?

When a functional structure is combined with a project structure, the resulting structure is called a(n) ____ structure.

Why would the decentralization of a firm result from delegation of authority?

Brandon holds a staff management position with General Mills.His position can best be described as

After years of research, theorists have decided that the optimal span of management is one manager per twenty employees.

An organization chart reveals

The various tasks in IBM's manufacturing plant are arranged so that one worker draws the wiring, another strengthens the wires, a third cuts them, a fourth inserts them, and a fifth seals them together.This is an example of job _____.

Grouping various positions into manageable units determines the ____ of the organization.

Rockwood International needs to make risky decisions on a daily basis.Therefore, its managers are likely to

The first step in the organizing process is to

A committee created to investigate a major problem or pending decision is called a(n) _____.

Princeton University has very rigid and formal entrance and registration procedures.This enables the administration to process the large number of students in a uniform and equitable manner.This type of management system is indicative of a(n) ____ structure.

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

Companies like Southwest Airlines and Saturn attribute a great deal of their success to their strong corporate cultures, which is inaccurate.In reality, research has determined that, over time, corporate culture has only a marginal influence on firm performance.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters

Generally speaking, a narrow span of management implies that the height of the organization will be ; a wide span of management implies that the height of the organization will be .