Exam 7: Groups and Teams

Gain-sharing programmes usually reward all team members from all teams based on the performance of one particular team.

Implementation of self-managing work teams often takes less than six months.

__________ groups are relatively permanent collections of employees from the same level in the organisation who meet on a regular basis.

A team is characterised by all of the following EXCEPT

During the __________ phase of team implementation, managers have withdrawn from the daily operations and are counselling teams.

Group norms result from a combination of all of the following, EXCEPT

Group norms are developed in the control and organisation stage of group development.

A(n) __________ is a person who engages in leadership activities but whose right to do so has not been formally recognised.

Describe the different types of formal and informal groups.Which groups do you think are most productive?

A task group is relatively temporary and formal.

Group __________ describes the degree of similarity or difference among group members.

Match each of the following descriptions with the type of group or team it most clearly illustrates. a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person. b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it. c.Hawa is a technical writer, as is everyone on her team. d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband. e.Hanneke is part of a semi-autonomous team that develops new technologies for her company. f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support. g.Raine and her companions meet regularly to drink whisky and play the ukulele. -cross-functional team

The cost of teams includes which of the following factors?

Getting to know one another is part of the mutual acceptance stage of group development.

A motorcycle riding club that meets outside of the organisation is an example of which type of group?

Which of the following is NOT an example of an organisational enhancement arising from team environments?

A team __________ is a written agreement among team members establishing ground rules about the team's processes, roles and responsibilities.

The audience at an Oprah Winfrey talk show is an example of a(n) __________ group.

During the __________ phase of team implementation, a team's internal focus can become detrimental to other teams and to the organisation as a whole.

Group productivity depends on successful growth at each stage of the group development process.