Question 1

Team bonus plans are similar to gain-sharing plans in that the unit of performance used for pay is the entire organisation.

Accepted Answer

A) True 
 B)False

Question 2

A group is homogeneous if

Accepted Answer

A)  members are similar in one or several ways that are critical to the work of the group. 
B)  the group is highly productive. 
C)  two or more people interact with and influence each other. 
D)  men and women are represented equally in the group. 
E)  the organisation allows the group a high degree of autonomy. 
A)  members are similar in one or several ways that are critical to the work of the group. 
B)  the group is highly productive. 
C)  two or more people interact with and influence each other. 
D)  men and women are represented equally in the group. 
E)  the organisation allows the group a high degree of autonomy.

Question 3

Members usually begin to develop __________ of behaviour during the communication and decision-making stage of group development.

Accepted Answer

The answer of Members usually begin to develop __________ of...

Question 4

Which of the following is NOT a strategy for dealing with the challenges of multicultural teams?

Accepted Answer

A)  One-on-one conferencing 
B)  Adaptation 
C)  Managerial intervention 
D)  Exit 
E)  Structural intervention 
A)  One-on-one conferencing 
B)  Adaptation 
C)  Managerial intervention 
D)  Exit 
E)  Structural intervention

Question 5

One of the purposes of group __________ is to simplify and make more predictable the behaviours expected of the group members.

Accepted Answer

The answer of One of the purposes of group __________...

Question 6

Tightly formed teams may become overconfident and reduce their communication with other teams in the organisation.

Accepted Answer

A) True 
 B)False

Question 7

In which stage of group development do members develop norms of behaviour?

Accepted Answer

A)  Mutual acceptance 
B)  Control and organisation 
C)  Communication and decision making 
D)  Motivation and productivity 
E)  Reformation 
A)  Mutual acceptance 
B)  Control and organisation 
C)  Communication and decision making 
D)  Motivation and productivity 
E)  Reformation

Question 8

Match each of the following descriptions with the type of group or team it most clearly illustrates.
a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person.
b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it.
c.Hawa is a technical writer, as is everyone on her team.
d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband.
e.Hanneke is part of a semi-autonomous team that develops new technologies for her company.
f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support.
g.Raine and her companions meet regularly to drink whisky and play the ukulele.
-interest group

Accepted Answer

The answer of Match each of the following descriptions with...

Question 9

Having a common purpose and common performance goals sets the tone and direction of a virtual team.

Accepted Answer

A) True 
 B)False

Question 10

The concept of __________ is essential to the definition of groups presented in your text.

Accepted Answer

A)  interaction 
B)  coordination 
C)  cohesion 
D)  member personality 
E)  proximity 
A)  interaction 
B)  coordination 
C)  cohesion 
D)  member personality 
E)  proximity

Question 11

Match each of the following descriptions with the type of group or team it most clearly illustrates.
a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person.
b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it.
c.Hawa is a technical writer, as is everyone on her team.
d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband.
e.Hanneke is part of a semi-autonomous team that develops new technologies for her company.
f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support.
g.Raine and her companions meet regularly to drink whisky and play the ukulele.
-venture team

Accepted Answer

The answer of Match each of the following descriptions with...

Question 12

__________ groups are usually temporary and are established to solve a particular problem.

Accepted Answer

A)  Friendship 
B)  Task 
C)  Affinity 
D)  Interest 
E)  Command 
A)  Friendship 
B)  Task 
C)  Affinity 
D)  Interest 
E)  Command

Question 13

Which of the following is the final stage of group development?

Accepted Answer

A)  Control and organisation 
B)  Mutual acceptance 
C)  Cohesiveness 
D)  Homogeneity 
E)  Conflict and reorganisation 
A)  Control and organisation 
B)  Mutual acceptance 
C)  Cohesiveness 
D)  Homogeneity 
E)  Conflict and reorganisation

Question 14

Which of the following is a type of informal group?

Accepted Answer

A)  Special project 
B)  Friendship 
C)  Task 
D)  Command 
E)  Affinity 
A)  Special project 
B)  Friendship 
C)  Task 
D)  Command 
E)  Affinity

Question 15

A heterogeneous group is more likely to be productive when the task is complex, requires a collective effort and demands creativity.

Accepted Answer

A) True 
 B)False

Question 16

All of the following are true regarding social loafing EXCEPT

Accepted Answer

A)  it is often a problem in very small groups. 
B)  how much of a problem social loafing is depends in part on the nature of the task. 
C)  it often results from the assumption that other members will pick up the slack. 
D)  some members put forth less effort in a group. 
E)  the amount of social loafing depends in part on the group leader's awareness of it. 
A)  it is often a problem in very small groups. 
B)  how much of a problem social loafing is depends in part on the nature of the task. 
C)  it often results from the assumption that other members will pick up the slack. 
D)  some members put forth less effort in a group. 
E)  the amount of social loafing depends in part on the group leader's awareness of it.

Question 17

Match each of the following scenarios with the concept it most clearly illustrates.
a.Siya doesn't usually get along with the other members of his marketing team, but when a huge deadline is unexpectedly pulled forward by one week, the team comes together, supports each other, and works together to get the project done.The experience brings them closer.
b.Rethabile knows that, because her team has a lot of high achievers, she doesn't have to volunteer for any of the extra tasks her team is assigned - somebody else will get them done.
c.Luthando is a maths teacher.Although she is technically 'just another teacher', the respect that she commands from the other teachers usually means that projects won't go through without her approval.
-social loafing

Accepted Answer

The answer of Match each of the following scenarios with...

Question 18

The definition of groups presented in your text omits any requirement of

Accepted Answer

A)  interaction. 
B)  size. 
C)  influence. 
D)  group goals. 
E)  All of these are included in the textbook definition of a group. 
A)  interaction. 
B)  size. 
C)  influence. 
D)  group goals. 
E)  All of these are included in the textbook definition of a group.

Question 19

Change starts at the top in every successful team implementation.

Accepted Answer

A) True 
 B)False

Question 20

Highly cohesive groups will be more productive for the organisation than groups with low cohesiveness.

Accepted Answer

A) True 
 B)False

Team bonus plans are similar to gain-sharing plans in that the unit of performance used for pay is the entire organisation.

A group is homogeneous if

Members usually begin to develop __________ of behaviour during the communication and decision-making stage of group development.

Which of the following is NOT a strategy for dealing with the challenges of multicultural teams?

One of the purposes of group __________ is to simplify and make more predictable the behaviours expected of the group members.

Tightly formed teams may become overconfident and reduce their communication with other teams in the organisation.

In which stage of group development do members develop norms of behaviour?

Having a common purpose and common performance goals sets the tone and direction of a virtual team.

The concept of __________ is essential to the definition of groups presented in your text.

__________ groups are usually temporary and are established to solve a particular problem.

Which of the following is the final stage of group development?

Which of the following is a type of informal group?

A heterogeneous group is more likely to be productive when the task is complex, requires a collective effort and demands creativity.

All of the following are true regarding social loafing EXCEPT

The definition of groups presented in your text omits any requirement of

Change starts at the top in every successful team implementation.

Highly cohesive groups will be more productive for the organisation than groups with low cohesiveness.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 7: Groups and Teams

Team bonus plans are similar to gain-sharing plans in that the unit of performance used for pay is the entire organisation.

A group is homogeneous if

Members usually begin to develop __________ of behaviour during the communication and decision-making stage of group development.

Which of the following is NOT a strategy for dealing with the challenges of multicultural teams?

One of the purposes of group __________ is to simplify and make more predictable the behaviours expected of the group members.

Tightly formed teams may become overconfident and reduce their communication with other teams in the organisation.

In which stage of group development do members develop norms of behaviour?

Having a common purpose and common performance goals sets the tone and direction of a virtual team.

The concept of __________ is essential to the definition of groups presented in your text.

__________ groups are usually temporary and are established to solve a particular problem.

Which of the following is the final stage of group development?

Which of the following is a type of informal group?

A heterogeneous group is more likely to be productive when the task is complex, requires a collective effort and demands creativity.

All of the following are true regarding social loafing EXCEPT

The definition of groups presented in your text omits any requirement of

Change starts at the top in every successful team implementation.

Highly cohesive groups will be more productive for the organisation than groups with low cohesiveness.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters