Exam 7: Groups and Teams

The start-up phase of team implementation includes which of the following?

__________ happens when people are motivated to look good to others and want to maintain a positive self-image.

During the __________ phase of team implementation, teams usually long for a system that resembles the old organisational structure.

Teams do not usually take a great deal of time to develop, which is one of the advantages of using teams in companies.

The basic group performance factors include groupthink, social loafing and norm creation.

Which of the following is a formal group?

Which of the following is NOT an example of cost reductions arising from team environments?

Describe the costs associated with moving to a team-based organisation.

Which of the following is one of the four basic factors that affect group performance?

Informal groups consist of friendship and __________ groups.

The move towards a team-based format is often initiated and communicated to the entire organisation by

Match each of the following descriptions with the type of group or team it most clearly illustrates. a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person. b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it. c.Hawa is a technical writer, as is everyone on her team. d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband. e.Hanneke is part of a semi-autonomous team that develops new technologies for her company. f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support. g.Raine and her companions meet regularly to drink whisky and play the ukulele. -functional team

Which of the following is a true statement regarding the stages of group development?

Group composition is

Successfully reaching goals often increases the __________ of a group because people are proud to be identified with a winner and to be thought of as competent and successful.

A team that never actually meets in the same room is called a

Match each of the following descriptions with the type of group or team it most clearly illustrates. a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person. b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it. c.Hawa is a technical writer, as is everyone on her team. d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband. e.Hanneke is part of a semi-autonomous team that develops new technologies for her company. f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support. g.Raine and her companions meet regularly to drink whisky and play the ukulele. -virtual team

The positive benefits of a team-based environment include all of the following EXCEPT

A group norm is a standard against which the appropriateness of a behaviour is judged.

The primary job of __________ is to create new products, processes, or businesses.