Question 1

Increasing group interaction will not usually affect the cohesiveness of the group.

Accepted Answer

A) True 
 B)False

Question 2

Teams can reduce the degree of stress that employees experience on the job.

Accepted Answer

A) True 
 B)False

Question 3

Why do younger workers seem to benefit from team environments?

Accepted Answer

A)  Supervision in teams is increased. 
B)  Workers receive higher wages in team environments. 
C)  Individuals receive more recognition in team environments. 
D)  Teams give them freedom to grow and manage themselves. 
E)  Teams increase employees' respect for authority. 
A)  Supervision in teams is increased. 
B)  Workers receive higher wages in team environments. 
C)  Individuals receive more recognition in team environments. 
D)  Teams give them freedom to grow and manage themselves. 
E)  Teams increase employees' respect for authority.

Question 4

When choosing team members, which of the following abilities would you NOT specifically look for?

Accepted Answer

A)  Persuasiveness 
B)  Conflict resolution 
C)  Collaborative problem-solving 
D)  Self-management 
E)  Communication 
A)  Persuasiveness 
B)  Conflict resolution 
C)  Collaborative problem-solving 
D)  Self-management 
E)  Communication

Question 5

__________ groups are informal and relatively permanent.

Accepted Answer

A)  Special project 
B)  Command 
C)  Interest 
D)  Friendship 
E)  Task 
A)  Special project 
B)  Command 
C)  Interest 
D)  Friendship 
E)  Task

Question 6

Which of the following statements best reflects the costs of teams to organisations?

Accepted Answer

A)  The increased bureaucracy 
B)  The loss of creativity 
C)  The difficulty of changing to a team-based organisation 
D)  Increased worker compensation claims 
E)  Increased distance between employees and top management 
A)  The increased bureaucracy 
B)  The loss of creativity 
C)  The difficulty of changing to a team-based organisation 
D)  Increased worker compensation claims 
E)  Increased distance between employees and top management

Question 7

Which of the following is NOT a stage of group development?

Accepted Answer

A)  Control and organisation 
B)  Motivation and productivity 
C)  Mutual acceptance 
D)  Communication and decision making 
E)  Friendship and social interaction 
A)  Control and organisation 
B)  Motivation and productivity 
C)  Mutual acceptance 
D)  Communication and decision making 
E)  Friendship and social interaction

Question 8

A group is __________ if the members are different in one or several ways that are critical to the work.

Accepted Answer

The answer of A group is __________ if the members...

Question 9

The five __________ are composition, size, norms, informal leadership and cohesiveness.

Accepted Answer

group perf

Question 10

Compared with managers from South Africa, Dutch managers like to make decisions cautiously and with extensive analysis.

Accepted Answer

A) True 
 B)False

Question 11

Match each of the following scenarios with the concept it most clearly illustrates.
a.Siya doesn't usually get along with the other members of his marketing team, but when a huge deadline is unexpectedly pulled forward by one week, the team comes together, supports each other, and works together to get the project done.The experience brings them closer.
b.Rethabile knows that, because her team has a lot of high achievers, she doesn't have to volunteer for any of the extra tasks her team is assigned - somebody else will get them done.
c.Luthando is a maths teacher.Although she is technically 'just another teacher', the respect that she commands from the other teachers usually means that projects won't go through without her approval.
-group cohesiveness

Accepted Answer

The answer of Match each of the following scenarios with...

Question 12

In most situations, the most effective group size is 30 or more members because more ideas are generated.

Accepted Answer

A) True 
 B)False

Question 13

Problem-solving teams are permanent teams that make recommendations for others to implement.

Accepted Answer

A) True 
 B)False

Question 14

Willem is a member of a small group of employees from different work areas.They meet once each week to discuss and recommend solutions to workplace problems.This group is most likely a(n)

Accepted Answer

A)  problem-solving team. 
B)  interdisciplinary team. 
C)  work team. 
D)  management team. 
E)  quality circle. 
A)  problem-solving team. 
B)  interdisciplinary team. 
C)  work team. 
D)  management team. 
E)  quality circle.

Question 15

Match each of the following descriptions with the type of group or team it most clearly illustrates.
a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person.
b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it.
c.Hawa is a technical writer, as is everyone on her team.
d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband.
e.Hanneke is part of a semi-autonomous team that develops new technologies for her company.
f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support.
g.Raine and her companions meet regularly to drink whisky and play the ukulele.
-friendship group

Accepted Answer

The answer of Match each of the following descriptions with...

Question 16

Match each of the following scenarios with the concept it most clearly illustrates.
a.Siya doesn't usually get along with the other members of his marketing team, but when a huge deadline is unexpectedly pulled forward by one week, the team comes together, supports each other, and works together to get the project done.The experience brings them closer.
b.Rethabile knows that, because her team has a lot of high achievers, she doesn't have to volunteer for any of the extra tasks her team is assigned - somebody else will get them done.
c.Luthando is a maths teacher.Although she is technically 'just another teacher', the respect that she commands from the other teachers usually means that projects won't go through without her approval.
-informal leader

Accepted Answer

The answer of Match each of the following scenarios with...

Question 17

__________ groups are informal and organised around a particular activity.

Accepted Answer

A)  Friendship 
B)  Interest 
C)  Command 
D)  All 
E)  Task 
A)  Friendship 
B)  Interest 
C)  Command 
D)  All 
E)  Task

Question 18

A homogeneous group is likely to be more productive when the group task is simple, cooperation is necessary, the group tasks are sequential, and quick action is required.

Accepted Answer

A) True 
 B)False

Question 19

The size or number of people that constitute a group is

Accepted Answer

A)  ten or more. 
B)  limited to fifteen. 
C)  fewer than two people. 
D)  limited to ten. 
E)  two or more. 
A)  ten or more. 
B)  limited to fifteen. 
C)  fewer than two people. 
D)  limited to ten. 
E)  two or more.

Question 20

Describe, discuss and give examples of the various stages of group development.

Accepted Answer

Groups are not static, and when a new gr

Increasing group interaction will not usually affect the cohesiveness of the group.

Teams can reduce the degree of stress that employees experience on the job.

Why do younger workers seem to benefit from team environments?

When choosing team members, which of the following abilities would you NOT specifically look for?

__________ groups are informal and relatively permanent.

Which of the following statements best reflects the costs of teams to organisations?

Which of the following is NOT a stage of group development?

A group is __________ if the members are different in one or several ways that are critical to the work.

The five __________ are composition, size, norms, informal leadership and cohesiveness.

Compared with managers from South Africa, Dutch managers like to make decisions cautiously and with extensive analysis.

In most situations, the most effective group size is 30 or more members because more ideas are generated.

Problem-solving teams are permanent teams that make recommendations for others to implement.

Willem is a member of a small group of employees from different work areas.They meet once each week to discuss and recommend solutions to workplace problems.This group is most likely a(n)

__________ groups are informal and organised around a particular activity.

A homogeneous group is likely to be more productive when the group task is simple, cooperation is necessary, the group tasks are sequential, and quick action is required.

The size or number of people that constitute a group is

Describe, discuss and give examples of the various stages of group development.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 7: Groups and Teams

Increasing group interaction will not usually affect the cohesiveness of the group.

Teams can reduce the degree of stress that employees experience on the job.

Why do younger workers seem to benefit from team environments?

When choosing team members, which of the following abilities would you NOT specifically look for?

__________ groups are informal and relatively permanent.

Which of the following statements best reflects the costs of teams to organisations?

Which of the following is NOT a stage of group development?

A group is __________ if the members are different in one or several ways that are critical to the work.

The five __________ are composition, size, norms, informal leadership and cohesiveness.

Compared with managers from South Africa, Dutch managers like to make decisions cautiously and with extensive analysis.

In most situations, the most effective group size is 30 or more members because more ideas are generated.

Problem-solving teams are permanent teams that make recommendations for others to implement.

Willem is a member of a small group of employees from different work areas.They meet once each week to discuss and recommend solutions to workplace problems.This group is most likely a(n)

__________ groups are informal and organised around a particular activity.

A homogeneous group is likely to be more productive when the group task is simple, cooperation is necessary, the group tasks are sequential, and quick action is required.

The size or number of people that constitute a group is

Describe, discuss and give examples of the various stages of group development.

An Overview of Organisational Behaviour

The Changing Environment of Organisations

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters