Exam 7: Groups and Teams

Match each of the following descriptions with the type of group or team it most clearly illustrates. a.In writing this book, much of the communication was done over the Internet and several team members have never actually met in person. b.A gynaecology clinic wants to replace its paper-based record-keeping system with an electronic one.The head of the clinic puts together a team of IT professionals to choose which software system to buy and then implement it. c.Hawa is a technical writer, as is everyone on her team. d.Ivan puts together a group of people to play a new Dungeons and Dragons campaign.Once the campaign is finished, the group will disband. e.Hanneke is part of a semi-autonomous team that develops new technologies for her company. f.Naseem, a quality assurance expert, is a top manager who works closely with top managers in software development, documentation and technical support. g.Raine and her companions meet regularly to drink whisky and play the ukulele. -problem-solving team

All of the following are true of large groups EXCEPT

The use of teams can eliminate redundant layers of bureaucracy and flatten the hierarchy in a company.

Quality circles can be permanent work groups.

The collection of people who attend a class together could be called a group.