Question 1

Social media are not effective intercultural communication tools because they only reinforce cultural differences.

Accepted Answer

A) True 
 B)False  False

Question 2

By tradition,businesspeople in the United States typically place a high value on

Accepted Answer

A) group membership. 
B) individual action and personal responsibility. 
C) being able to avoid saying "no." 
D) relying on context and feelings when making decisions. 
A) group membership. 
B) individual action and personal responsibility. 
C) being able to avoid saying "no." 
D) relying on context and feelings when making decisions. B

Question 3

When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.​

Accepted Answer

A) ​if there is money to be made 
B) ​how your decision will benefit your company 
C) ​if you would do it if you were on the opposite side 
D) ​if religious beliefs are involved 
A) ​if there is money to be made 
B) ​how your decision will benefit your company 
C) ​if you would do it if you were on the opposite side 
D) ​if religious beliefs are involved C

Question 4

Which of the following U.S.laws prohibits payments to foreign officials for the purpose of obtaining or retaining business?

Accepted Answer

A) Sarbanes-Oxley Act of 2002 
B) Foreign Corrupt Practices Act of 1977 
C) USA Patriot Act of 2001 
D) Personal Responsibility and Work Opportunity Act of 1996 
A) Sarbanes-Oxley Act of 2002 
B) Foreign Corrupt Practices Act of 1977 
C) USA Patriot Act of 2001 
D) Personal Responsibility and Work Opportunity Act of 1996

Question 5

An example of a country that has a low-context culture is

Accepted Answer

A) the United States. 
B) Saudi Arabia. 
C) China. 
D) Japan. 
A) the United States. 
B) Saudi Arabia. 
C) China. 
D) Japan.

Question 6

The term ________ is used to describe mental representations based on general characteristics that are not fixed and rigid,but rather are open to new definitions.

Accepted Answer

The answer of The term ________ is used to describe...

Question 7

Which of the following statements about power distance is mostaccurate?

Accepted Answer

A) The Power Distance Index measures how people in different societies relate to more powerful individuals. 
B) In Asian cultures people are more relaxed about social status and the appearance of power. 
C) ​Perceptions of power are individual and generally not culture driven. 
D) In high-power-distance cultures,subordinates see themselves as equal to their supervisors. 
A) The Power Distance Index measures how people in different societies relate to more powerful individuals. 
B) In Asian cultures people are more relaxed about social status and the appearance of power. 
C) ​Perceptions of power are individual and generally not culture driven. 
D) In high-power-distance cultures,subordinates see themselves as equal to their supervisors.

Question 8

A stereotype,which is an oversimplified behavioral pattern applied uncritically to groups,is always false.

Accepted Answer

A) True 
 B)False

Question 9

An example of a country with a high-context culture is

Accepted Answer

A) Germany. 
B) Japan. 
C) Scandinavia. 
D) U.S. 
A) Germany. 
B) Japan. 
C) Scandinavia. 
D) U.S.

Question 10

Dale recently completed diversity training.Which of the following was he most likely taught during the training?

Accepted Answer

A) If you work hard enough at it,you can talk about cultures without using mental categories,representations,and generalizations to describe groups. 
B) Unfounded generalizations about people and cultures can lead to bias and prejudice. 
C) Today the word stereotype has a positive meaning. 
D) Because they are fixed and rigid,stereotypes are always entirely false. 
A) If you work hard enough at it,you can talk about cultures without using mental categories,representations,and generalizations to describe groups. 
B) Unfounded generalizations about people and cultures can lead to bias and prejudice. 
C) Today the word stereotype has a positive meaning. 
D) Because they are fixed and rigid,stereotypes are always entirely false.

Question 11

The North American Free ________ Agreement has expanded trade among Canada,the United States,and Mexico.

Accepted Answer

The answer of The North American Free ________ Agreement has...

Question 12

Compare and contrast low-context and high-context cultures in three of the following areas: individualism and collectivism,time orientation,power distance,and communication style.

Accepted Answer

Student answers will vary but should inc

Question 13

Business communicators in low-context cultures,such as the United States and Germany,assume that messages must be explicit;communicators relyexclusively on the written or spoken word.

Accepted Answer

A) True 
 B)False

Question 14

Communicators in ________ -context cultures,such as those in Japan,China,and Middle Eastern countries,pay attention to more than the words spoken.They emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting.

Accepted Answer

The answer of Communicators in ________ -context cultures,such as those...

Question 15

New amazing forms of transportation are among the important factors increasing globalization.

Accepted Answer

A) True 
 B)False

Question 16

Leonard will be traveling on business to a country where he knows bribes are a normal part of business.Which of the following is the best advice for Leonard?

Accepted Answer

A) Because the Foreign Corrupt Practices Act of 1977 applies only to U.S.companies,Leonard can legally pay bribes to international companies to obtain business. 
B) Leonard should offer nonmonetary benefits,such as additional customer service,in lieu of paying bribes. 
C) Paying bribes is just a normal cost of doing business,and Leonard will be able to include the bribes he pays on his expense report. 
D) So that Leonard's company can remain competitive globally,Leonard should pay any bribe requested. 
A) Because the Foreign Corrupt Practices Act of 1977 applies only to U.S.companies,Leonard can legally pay bribes to international companies to obtain business. 
B) Leonard should offer nonmonetary benefits,such as additional customer service,in lieu of paying bribes. 
C) Paying bribes is just a normal cost of doing business,and Leonard will be able to include the bribes he pays on his expense report. 
D) So that Leonard's company can remain competitive globally,Leonard should pay any bribe requested.

Question 17

Which of the following statements about gender differences in communication is accurate?

Accepted Answer

A) Women tend to have more attentive eye contact than men. 
B) Women tend to make more expansive gestures than men. 
C) Women tend to focus more on the big picture rather than details. 
D) Women tend to make more "I" statements,whereas men make more "we" statements. 
A) Women tend to have more attentive eye contact than men. 
B) Women tend to make more expansive gestures than men. 
C) Women tend to focus more on the big picture rather than details. 
D) Women tend to make more "I" statements,whereas men make more "we" statements.

Question 18

Jackson will be attending a professional conference in Vietnam.What should he do to try to enhance oral communication with his colleagues?

Accepted Answer

A) Assume that his colleagues will speak English well because it is so widely used around the world. 
B) Learn how to speak Vietnamese fluently. 
C) Assume that a yes,a nod,or a smile indicates comprehension. 
D) Listen without interrupting. 
A) Assume that his colleagues will speak English well because it is so widely used around the world. 
B) Learn how to speak Vietnamese fluently. 
C) Assume that a yes,a nod,or a smile indicates comprehension. 
D) Listen without interrupting.

Question 19

Select the most accurate statement about culture.

Accepted Answer

A) Culture is a subject that is usually taught in high school. 
B) Cultural attitudes are not learned until adulthood. 
C) Culture is not something we can be taught;it's something we possess at birth. 
D) Cultural rules of behavior learned from your family and society are conditioned from early childhood. 
A) Culture is a subject that is usually taught in high school. 
B) Cultural attitudes are not learned until adulthood. 
C) Culture is not something we can be taught;it's something we possess at birth. 
D) Cultural rules of behavior learned from your family and society are conditioned from early childhood.

Question 20

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Accepted Answer

A) stereotype. 
B) prejudice. 
C) prototype. 
D) ethnocentrism. 
A) stereotype. 
B) prejudice. 
C) prototype. 
D) ethnocentrism.

Social media are not effective intercultural communication tools because they only reinforce cultural differences.

By tradition,businesspeople in the United States typically place a high value on

When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.

Which of the following U.S.laws prohibits payments to foreign officials for the purpose of obtaining or retaining business?

An example of a country that has a low-context culture is

The term ________ is used to describe mental representations based on general characteristics that are not fixed and rigid,but rather are open to new definitions.

Which of the following statements about power distance is mostaccurate?

A stereotype,which is an oversimplified behavioral pattern applied uncritically to groups,is always false.

An example of a country with a high-context culture is

Dale recently completed diversity training.Which of the following was he most likely taught during the training?

The North American Free ________ Agreement has expanded trade among Canada,the United States,and Mexico.

Compare and contrast low-context and high-context cultures in three of the following areas: individualism and collectivism,time orientation,power distance,and communication style.

Business communicators in low-context cultures,such as the United States and Germany,assume that messages must be explicit;communicators relyexclusively on the written or spoken word.

Communicators in ________ -context cultures,such as those in Japan,China,and Middle Eastern countries,pay attention to more than the words spoken.They emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting.

New amazing forms of transportation are among the important factors increasing globalization.

Leonard will be traveling on business to a country where he knows bribes are a normal part of business.Which of the following is the best advice for Leonard?

Which of the following statements about gender differences in communication is accurate?

Jackson will be attending a professional conference in Vietnam.What should he do to try to enhance oral communication with his colleagues?

Select the most accurate statement about culture.

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

Exam 3: Intercultural Communication

Social media are not effective intercultural communication tools because they only reinforce cultural differences.

By tradition,businesspeople in the United States typically place a high value on

When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.​

Which of the following U.S.laws prohibits payments to foreign officials for the purpose of obtaining or retaining business?

An example of a country that has a low-context culture is

The term ________ is used to describe mental representations based on general characteristics that are not fixed and rigid,but rather are open to new definitions.

Which of the following statements about power distance is mostaccurate?

A stereotype,which is an oversimplified behavioral pattern applied uncritically to groups,is always false.

An example of a country with a high-context culture is

Dale recently completed diversity training.Which of the following was he most likely taught during the training?

The North American Free ________ Agreement has expanded trade among Canada,the United States,and Mexico.

Compare and contrast low-context and high-context cultures in three of the following areas: individualism and collectivism,time orientation,power distance,and communication style.

Business communicators in low-context cultures,such as the United States and Germany,assume that messages must be explicit;communicators relyexclusively on the written or spoken word.

Communicators in ________ -context cultures,such as those in Japan,China,and Middle Eastern countries,pay attention to more than the words spoken.They emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting.

New amazing forms of transportation are among the important factors increasing globalization.

Leonard will be traveling on business to a country where he knows bribes are a normal part of business.Which of the following is the best advice for Leonard?

Which of the following statements about gender differences in communication is accurate?

Jackson will be attending a professional conference in Vietnam.What should he do to try to enhance oral communication with his colleagues?

Select the most accurate statement about culture.

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

When faced with an intercultural ethical dilemma,you should ask yourself if the action is legal,if you can rule out a better alternative,if a trusted advisor would agree,and ________.