Exam 4: Responding to the Ethical and Social Environment

Trust is indispensable to any business transaction.

Informational justice relates to the degree of fairness people see in how they are treated by others in their organization.

Judith Cruz, the executive director of the Treasure Coast Food Bank, had a logistics problem. She contacted Wal-Mart to ask for management advice. Members from Wal-Mart's distribution team arrived at the food bank, helping it improve its warehousing, sorting, and routing, to allow more food deliveries per week. The food bank went from serving 42,000 meals per week to more than 100,000 meals. Cruz says the advice provided by Wal-Mart would have cost hundreds of thousands of dollars if contracted with a management consulting firm. This is an example of

The norm of ____ means determining whether the act is consistent with what most people would see as fair.

Which of the following is NOT an example of a situation in which a manager is likely to be called upon to make an ethical decision regarding the relationship of the firm to the employee?

Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of

Auto manufacturers are required to attain a certain average fuel-efficiency level for all the cars they sell. They try to attain the mandated levels, but they also try to get deadline extensions. The auto makers' approach to social responsibility is a(n) ____ stance.

Official approaches to social responsibility include legal compliance, ethical compliance, and ____________________.

The mayor of NYC convinced the Rent Guidelines Board to approve a rent freeze. Landlords complained, but could not change it.  This is an example of the

Which of the following represents an attempt to manage social responsibility by means of what the text calls ethical compliance?

When the SEC brought charges against Bernard Madoff and his CFO, it was exercising its power of

A(n) ____________________ is a formal and thorough analysis of the effectiveness of a firm's social performance

During the Obama administration, the Department of Justice worked to block Boeing Corporation from moving a facility from a pro-union state to a non-union state. The DOJ's actions were unprecedented. Boeing is an international company. Was the DOJ's lawsuit ethical? Why?

Companies that meet their economic and legal responsibilities but do not go beyond them are exhibiting a(n) ____ approach to social responsibility.

Managers who agree with Milton Friedman's economic arguments against social responsibility will most likely take an approach to social responsibility known as a(n) ____ stance.

The extent to which an organization and its members follow basic ethical standards of behavior is called legal compliance.

The Obama administration terminated the space shuttle program. It argued that private business would rise to the challenge of space travel. In the mean time the U.S. will pay Russia to transport astronauts and the price continues to rise. Use the arguments for and against social responsibility to examine this decision. Do you agree or disagree with the administration?

Women in Saudi Arabia have been arrested for driving. Their actions are

Some companies require employees to only use their company cell phones for work related activities.  Companies can check phone records, but it is a tedious process that would be unnecessary as long as employees do the right thing.  This is an example of how employees treat the organization regarding ______.

Abbott Laboratories committed more than $6.5 million to partner with Partners In Health to address malnutrition in Haiti. This is an example of ____________________.