Exam 2: CompTIA A+ Certification Exam: Core 2

An administrator is creating a new user account and wants to grant access to only the resources required to perform the user's assigned job duties. Which of the following will the administrator MOST likely use?

A technician submitted a change control request to upgrade the firmware on all company switches at the same time, during off hours, and through automation. Which of the following change management documents is MOST important to create to ensure the upgrade will not adversely affect the business?

A technician is updating a Windows computer to the latest OS version. The customer does not want to lose any settings or have to reinstall any programs. Which of the following installation types should a technician use to meet the customer's requirements?

Joe, a user, is unable to log into a laptop using his proper network credentials because of an incorrect username or password. However, Joe is able to log in without issue to a coworker's PC using his credentials. Which of the following is the MOST likely cause of the issue?

Joe, an employee, took a company-issued Windows laptop home, but is having trouble connecting to any of the shares hosted on his home media server. Joe has verified he is connected to the Internet. Which of the following would explain why Joe cannot access his personal shares?

Which of the following provide the BEST security for a server room? (Choose two.)

A technician is running updates on a Windows PC. Some of the updates install properly, while others appear as failed. While troubleshooting, the technician restarts the PC and attempts to install the failed updates again. The updates continue to fail. Which of the following is the FIRST option to check?

A technician is PXE booting a computer. Which of the following is the technician MOST likely performing on the computer?

Ann, a user, calls the help desk regarding an issue on her laptop. While working remotely, she appears to be connecting to WiFi but is unable to retrieve her corporate email. The wireless name is listed as "ConnectMe" and appears as unsecure. Which of the following should the help desk perform to fix the issue?

Which of the following is considered government-regulated data?

A user has changed the MAC address of a laptop to gain access to a network. This is an instance of:

Joe, a user who is travelling for business, reports that his mobile phone was getting approximately 35 Mbps for the first few days of his trip, but now it is only getting around 500 Kbps. Joe uses the device as a GPS to visit customers and as a hotspot to check work email and watch movies online. Which of the following is the MOST likely cause of Joe's slow data speeds?

A technician wants to deploy a solution to manage a computer remotely. The technician is not allowed to modify any network configuration and is not able to forward any ports on the router to internal devices. Which of the following remote access technologies would be BEST suited for this situation?

A technician has been asked to review the configuration of an executive's SOHO network following a recent news report regarding home Internet routers that are being added to botnets for malicious purposes. Which of the following would be BEST to prevent the router from being added to a botnet? (Choose two.)

A technician is updating a network switch at a location facility. The technician needs to ensure the data is not sent in plaintext over untrusted networks. Which of the following should the technician use? (Choose two.)

A technician has installed a second monitor for a customer, but the desktop font sizes do not match. Which of the following display settings should the technician adjust to correct this issue?

A smartphone user receives notice that a threshold for high-speed data usage, despite the user's usage behaviors being unchanged from previous periods. Which of the following troubleshooting steps should the user take FIRST?

A technician has been dispatched to resolve a malware problem on a user's workstation. The antivirus program discovered several hundred potential malware items on the workstation and removed them successfully. The technician decides to schedule daily scans on the system, enables System Restore, and creates a restore point. Which of the following should the technician do NEXT?

A technician is acquiring hardware devices and setting up a computer lab with virtual desktops. The lab computers must have the ability to connect automatically to the remote session upon boot and must be started remotely. Which of the following solutions must the hardware be able to support? (Choose two.)

A technician is monitoring a network and notices an outage has occurred that could potentially cause a major disruption to the business workflow? Which of the following should the technician do NEXT?