Exam 7: Collecting and Analyzing Diagnostic Information

The question, "how satisfied are you with your work group?" was asked of five groups using a five-point scale where 1= very dissatisfied and 5 = very satisfied. Which group is most satisfied?

Quantitative measures of one group's behavior can be useful even without a comparison group.

Which of the following is not important for OD practioners to address before collecting data from members of an organization?

Unobtrusive measures include archives and other company records.

Observations can be particularly helpful in diagnosing

Interview data can be collected and analyzed quickly.

The OD practitioner should not share the entire purpose of data gathering with members of the organization.

Describe the advantages and disadvantages of the various methods of data collection.

Force field analysis is a quantitative technique for analyzing data.

The relationship between consultant and organization is often neglected in planning and executing diagnosis.

Questionnaires allow the consultant flexibility in data gathering since they typically do not have fixed response categories.

Under what conditions are quantitative tools useful in analyzing data? Qualitative tools?

A correlation coefficient clearly establishes cause and effect between two variables.

Which method of gathering data is the most "objective"?

Questionnaires are often used because

Unobtrusive measures provide a highly subjective view of how the organization functions.

Which question does the OD practitioner ask when developing a diagnostic relationship?

Which is not a goal of data collection?

Data analysis is usually guided by

Establishing a "diagnostic relationship" refers to