Exam 2: Communication in the Workplace
Exam 1: The Communication Process43 Questions
Exam 2: Communication in the Workplace44 Questions
Exam 3: Conflict, Culture, and Relationships48 Questions
Exam 4: Effective Listening44 Questions
Exam 5: Nonverbal Communication44 Questions
Exam 6: Overcoming Obstacles to Communication in the Electronic Age42 Questions
Exam 7: Basic Information for All Types of Interviews45 Questions
Exam 8: The Employment Interview48 Questions
Exam 9: Small Group Communication and Problem-Solving45 Questions
Exam 10: Participation and Leadership in Teams43 Questions
Exam 11: Informative Presentations41 Questions
Exam 12: Verbal and Visual Supporting Materials47 Questions
Exam 13: Persuasive Presentations47 Questions
Exam 14: Polishing Your Written Communication42 Questions
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A SYSTEMS/CONTINGENCY manager might say the following: "Regardless of what other managers may say,there is no single best way to manage--any model could be successful."
Free
(True/False)
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Correct Answer:
True
Which of the following is a belief of Human Resources managers?
Free
(Multiple Choice)
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Correct Answer:
D
Which organization model believes that the best way to motivate employees is with money?
Free
(Multiple Choice)
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Correct Answer:
A
Contrast the Human Relations model and the Human Resources model.Be specific.Cite examples to support your conclusions.
(Essay)
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Scientific managers wanted to improve organizations from "THE TOP DOWN."
(True/False)
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Chesapeake Energy Corporation takes pride in its employees,so much so that for the past five years Fortune Magazine has listed them in their _____________________ list.
(Multiple Choice)
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Current implementation of the Human Resources model is represented by
(Multiple Choice)
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Which of the following statements is most likely to express the opinions of the Human Resources manager?
(Multiple Choice)
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What kind of behaviors are usually practiced by managers who believe in the Theory X model of communication?
(Short Answer)
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If an organization is healthy,what type of information will be carried by its grapevine?
(Multiple Choice)
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What are the basic principles underlying the philosophy of scientific management?
(Short Answer)
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Theory Z is one of the newest applications of the CONTINGENCY MODEL.
(True/False)
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With the rapid changes occurring in the job market due to technology,globalization,outsourcing,financial downturn,and even fraud,although most people will go through changes,they will probably only work for ONE company for the majority of their career.
(True/False)
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In an open organization,"BOUNDARY SPANNERS" are people who maintain communication with those outside the organization.
(True/False)
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Communication flowing from subordinates to management is called
(Multiple Choice)
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Work assigned according to the amount of responsibility and authority of each person is called
(Multiple Choice)
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A TRADITIONAL/CLASSICAL manager believes that managers should call their employees by first names and joke and laugh with them.
(True/False)
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The formal pattern of relationships and roles needed to accomplish tasks is called
(Multiple Choice)
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Current implementation of the Systems/Contingency Model is represented by
(Multiple Choice)
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