Exam 2: Communication in the Workplace

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A SYSTEMS/CONTINGENCY manager might say the following: "Regardless of what other managers may say,there is no single best way to manage--any model could be successful."

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True

Which of the following is a belief of Human Resources managers?

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D

Which organization model believes that the best way to motivate employees is with money?

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A

Contrast the Human Relations model and the Human Resources model.Be specific.Cite examples to support your conclusions.

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Scientific managers wanted to improve organizations from "THE TOP DOWN."

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THEORY X assumes that people are naturally lazy.

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Chesapeake Energy Corporation takes pride in its employees,so much so that for the past five years Fortune Magazine has listed them in their _____________________ list.

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Current implementation of the Human Resources model is represented by

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Which of the following statements is most likely to express the opinions of the Human Resources manager?

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What kind of behaviors are usually practiced by managers who believe in the Theory X model of communication?

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If an organization is healthy,what type of information will be carried by its grapevine?

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What are the basic principles underlying the philosophy of scientific management?

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Theory Z is one of the newest applications of the CONTINGENCY MODEL.

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With the rapid changes occurring in the job market due to technology,globalization,outsourcing,financial downturn,and even fraud,although most people will go through changes,they will probably only work for ONE company for the majority of their career.

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In an open organization,"BOUNDARY SPANNERS" are people who maintain communication with those outside the organization.

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Communication flowing from subordinates to management is called

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Work assigned according to the amount of responsibility and authority of each person is called

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A TRADITIONAL/CLASSICAL manager believes that managers should call their employees by first names and joke and laugh with them.

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The formal pattern of relationships and roles needed to accomplish tasks is called

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Current implementation of the Systems/Contingency Model is represented by

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