Exam 1: The Communication Process

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Decoding can be defined as

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INTERNAL NOISE refers to distractions such as the speaker's poor grammar,phones ringing,and papers being shuffled.

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Why does your text state "The only message that counts is the message that is received"? Give an example to illustrate your answer by analyzing a communication interaction that you have recently engaged in.

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The statement "The only message that counts is the message that is received" emphasizes the importance of effective communication. It highlights the fact that the intended message is only valuable if it is successfully understood and received by the recipient. This means that the responsibility for clear communication lies not only with the sender, but also with the receiver to accurately interpret the message.

An example of this can be seen in a recent communication interaction I had with a colleague. I sent an email outlining a project timeline and expectations for their contribution. However, the colleague misinterpreted the deadline and delivered their work late. Despite my clear communication of the timeline, the message was not effectively received by the colleague, leading to a breakdown in the project timeline.

This example illustrates the importance of ensuring that the message is not only sent clearly, but also received and understood accurately. It emphasizes the need for active listening and clarification to ensure that communication is successful. In this way, the only message that truly counts is the one that is received and understood by the intended recipient.

"Anything that interferes with communication and distorts or blocks the message" is called ENVIRONMENT.

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In deciding which channel to use in a specific communication,list at least four factors that should be considered and briefly explain why each is important.

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Supervisors who encourage their employees to give FEEDBACK find that it improves the accuracy and productivity of both individuals and groups.

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After asking a question,it is a good idea to wait a full TEN seconds before rephrasing the question or giving the answer.

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Which of the following is an example of paralanguage?

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Of the three basic communication codes,the least important in conveying meaning is (are)

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A communication fallacy is as follows: 100% communication is NEVER possible.

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Define "frame of reference" and explain its role in effective communication.

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Which of the following sentences is the best example of a descriptive comment?

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Discuss the transactional model of communication.Why is the a more complete model of communication than previous models?

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Discuss the importance of ethics in business communication.Why does unethical behavior result in negative consequences for business and professional organizations.

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Which of the following channels can carry only one of the basic communication codes?

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Based on the basic communication model found in Chabter 1 of your text,create a model of your perception of the communication components.Label and discuss components and how they related according to your model.

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Effective feedback should be EVALUATIVE.

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ENCODING is the process of trying to interpret the exact meaning of a message.

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When attempting to determine meaning,adults rely more heavily on the LANGUAGE code.

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A group of managers selected appreciation of work done,a feeling of being "in onthings," and sympathetic help on personal problems as 8th,9th,and 10th in importance to their employees.Their subordinates,however,listed the same three factors as 1st,2nd,and 3rd in importance.What communication concept is illustrated by this example?

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