Question 1

The use of both personal and corporate blogs is a high growth area in communication technology.

Accepted Answer

A) True 
 B)False  True

Question 2

Dave Carroll posted "United Breaks Guitars" on YouTube and within six days more than ____viewers had listened to the video.

Accepted Answer

A)  1 million 
B)  400,000 
C)  2.4 million 
D)  1.8 million 
A)  1 million 
B)  400,000 
C)  2.4 million 
D)  1.8 million C

Question 3

Which of the following is NOT a circumstance of sexual harassment occurring?

Accepted Answer

A)  The victim must be of the opposite sex. 
B)  The harasser's conduct must be unwelcome. 
C)  Unlawful sexual harassment may occur without economic injury. 
D)  The harasser can be the victim's co-worker. 
A)  The victim must be of the opposite sex. 
B)  The harasser's conduct must be unwelcome. 
C)  Unlawful sexual harassment may occur without economic injury. 
D)  The harasser can be the victim's co-worker. A

Question 4

Which of the following is the best way to control situational anxiety?

Accepted Answer

A)  Mentally think through your speech on the way to the room where you will give it. 
B)  Pretend that the anxiety does not exist. 
C)  Discreetly partake of a small portion of vodka or rum. 
D)  Prepare and practice your presentation carefully. 
A)  Mentally think through your speech on the way to the room where you will give it. 
B)  Pretend that the anxiety does not exist. 
C)  Discreetly partake of a small portion of vodka or rum. 
D)  Prepare and practice your presentation carefully.

Question 5

SITUATIONAL ANXIETY is also known as communication apprehension.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is NOT true about email?

Accepted Answer

A)  Email messages are not private. 
B)  Email messages do not require careful choice of words. 
C)  Email messages may live for up to 5 years in someone's computer memory. 
D)  Email enhances creativity. 
A)  Email messages are not private. 
B)  Email messages do not require careful choice of words. 
C)  Email messages may live for up to 5 years in someone's computer memory. 
D)  Email enhances creativity.

Question 7

INFERENCE-OBSERVATION CONFUSION occurs when a person fails to distinguish between what was actually observed firsthand and what was only inferred.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is true of trait anxiety?

Accepted Answer

A)  Basically, all speakers experience trait anxiety. 
B)  Careful preparation and practice is a successful method of managing trait anxiety. 
C)  Trait anxiety is easier than other types of anxiety to overcome. 
D)  Positive imagery is a successful method of managing trait anxiety. 
A)  Basically, all speakers experience trait anxiety. 
B)  Careful preparation and practice is a successful method of managing trait anxiety. 
C)  Trait anxiety is easier than other types of anxiety to overcome. 
D)  Positive imagery is a successful method of managing trait anxiety.

Question 9

People who experience high anxiety are LESS LIKELY to be promoted to supervisory positions.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an anxiety reduction technique?

Accepted Answer

A)  skills training 
B)  systematic sensitization 
C)  affective restructuring 
D)  positive visualization 
A)  skills training 
B)  systematic sensitization 
C)  affective restructuring 
D)  positive visualization

Question 11

Explain why jumping to conclusions is an obstacle to communication and give an example to illustrate your answer.

Accepted Answer

Jumping to conclusions is an obstacle to

Question 12

A recent study of telecommuters found that workers communicate just as well in VIRTUAL environments as they do in the traditional office.

Accepted Answer

A) True 
 B)False

Question 13

Select any two of the obstacles included in Chabter 6 and include the following information on each: 1)Briefly explain the obstacle,(2)tell why it is considered an obstacle to communication,and (3)give at least one example of the obstacle.

Accepted Answer

One obstacle included in Chapter 6 is cu

Question 14

What is an example of sign posts in giving instructions? Give examples for three different types of sign posts.

Accepted Answer

Sign posts are visual or written cues th

Question 15

Whether a behavior is considered sexual harassment depends on the INTENTIONS of the HARASSER.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is NOT an advantage of using Instant Messaging?

Accepted Answer

A)  increased access to information 
B)  access to detailed records 
C)  avoiding playing phone tag 
D)  communicating with several people at once 
A)  increased access to information 
B)  access to detailed records 
C)  avoiding playing phone tag 
D)  communicating with several people at once

Question 17

"PERPENDICULAR" and "TANGENT" are examples of specific terms that effective communicators would use to clarify their instructions.

Accepted Answer

A) True 
 B)False

Question 18

Briefly discuss two technologies that have greatly changed how we communicate.Include tips for communicating with each.

Accepted Answer

Two technologies that have greatly chang

Question 19

If you had a friend with high trait anxiety,what procedures or steps would you recommend that he or she follow to manage anxiety anxiety? Be specific.

Accepted Answer

First and foremost, I would recommend th

Question 20

Which of the following statements is not true about people who experience a high level of communication anxiety?

Accepted Answer

A)  They are perceived as less competent. 
B)  They are less likely to be offered an interview. 
C)  Their status and pay is no different than that of less anxious people. 
D)  They experience less job satisfaction. 
A)  They are perceived as less competent. 
B)  They are less likely to be offered an interview. 
C)  Their status and pay is no different than that of less anxious people. 
D)  They experience less job satisfaction.

The use of both personal and corporate blogs is a high growth area in communication technology.

Dave Carroll posted "United Breaks Guitars" on YouTube and within six days more than ____viewers had listened to the video.

Which of the following is NOT a circumstance of sexual harassment occurring?

Which of the following is the best way to control situational anxiety?

SITUATIONAL ANXIETY is also known as communication apprehension.

Which of the following is NOT true about email?

INFERENCE-OBSERVATION CONFUSION occurs when a person fails to distinguish between what was actually observed firsthand and what was only inferred.

Which of the following statements is true of trait anxiety?

People who experience high anxiety are LESS LIKELY to be promoted to supervisory positions.

Which of the following is an anxiety reduction technique?

Explain why jumping to conclusions is an obstacle to communication and give an example to illustrate your answer.

A recent study of telecommuters found that workers communicate just as well in VIRTUAL environments as they do in the traditional office.

Select any two of the obstacles included in Chabter 6 and include the following information on each: 1)Briefly explain the obstacle,(2)tell why it is considered an obstacle to communication,and (3)give at least one example of the obstacle.

What is an example of sign posts in giving instructions? Give examples for three different types of sign posts.

Whether a behavior is considered sexual harassment depends on the INTENTIONS of the HARASSER.

Which of the following is NOT an advantage of using Instant Messaging?

"PERPENDICULAR" and "TANGENT" are examples of specific terms that effective communicators would use to clarify their instructions.

Briefly discuss two technologies that have greatly changed how we communicate.Include tips for communicating with each.

If you had a friend with high trait anxiety,what procedures or steps would you recommend that he or she follow to manage anxiety anxiety? Be specific.

Which of the following statements is not true about people who experience a high level of communication anxiety?

The Communication Process

Communication in the Workplace

Conflict, Culture, and Relationships

Effective Listening

Nonverbal Communication

Basic Information for All Types of Interviews

The Employment Interview

Small Group Communication and Problem-Solving

Participation and Leadership in Teams

Informative Presentations

Verbal and Visual Supporting Materials

Persuasive Presentations

Polishing Your Written Communication

Filters

Exam 6: Overcoming Obstacles to Communication in the Electronic Age

The use of both personal and corporate blogs is a high growth area in communication technology.

Dave Carroll posted "United Breaks Guitars" on YouTube and within six days more than ____viewers had listened to the video.

Which of the following is NOT a circumstance of sexual harassment occurring?

Which of the following is the best way to control situational anxiety?

SITUATIONAL ANXIETY is also known as communication apprehension.

Which of the following is NOT true about email?

INFERENCE-OBSERVATION CONFUSION occurs when a person fails to distinguish between what was actually observed firsthand and what was only inferred.

Which of the following statements is true of trait anxiety?

People who experience high anxiety are LESS LIKELY to be promoted to supervisory positions.

Which of the following is an anxiety reduction technique?

Explain why jumping to conclusions is an obstacle to communication and give an example to illustrate your answer.

A recent study of telecommuters found that workers communicate just as well in VIRTUAL environments as they do in the traditional office.

Select any two of the obstacles included in Chabter 6 and include the following information on each: 1)Briefly explain the obstacle,(2)tell why it is considered an obstacle to communication,and (3)give at least one example of the obstacle.

What is an example of sign posts in giving instructions? Give examples for three different types of sign posts.

Whether a behavior is considered sexual harassment depends on the INTENTIONS of the HARASSER.

Which of the following is NOT an advantage of using Instant Messaging?

"PERPENDICULAR" and "TANGENT" are examples of specific terms that effective communicators would use to clarify their instructions.

Briefly discuss two technologies that have greatly changed how we communicate.Include tips for communicating with each.

If you had a friend with high trait anxiety,what procedures or steps would you recommend that he or she follow to manage anxiety anxiety? Be specific.

Which of the following statements is not true about people who experience a high level of communication anxiety?

The Communication Process

Communication in the Workplace

Conflict, Culture, and Relationships

Effective Listening

Nonverbal Communication

Basic Information for All Types of Interviews

The Employment Interview

Small Group Communication and Problem-Solving

Participation and Leadership in Teams

Informative Presentations

Verbal and Visual Supporting Materials

Persuasive Presentations

Polishing Your Written Communication

Filters