Exam 5: Using IS to Improve Processes

The most significant technology for improving business processes is ERP systems.

Efficient objectives seek to conserve limited resources while effective objectives help achieve company strategy.

As one of the objectives of processes, ________ means creating more output with the same inputs or the same output with fewer inputs.

The sales process that records the sales order, ships the product, and bills the customer is a(n)________ process.

Strategic processes seek to resolve issues that have a long-range impact on the organization.

Which of the following is true about operational processes?

________ include determining pay scales and authorizing types of incentives.

At the Subway outlet where Betty works, assembling the sub sandwiches is her responsibility. Betty is responsible for which of the following business processes?

What are outbound logistics processes?

A common method used to control processes in organizations is linkage.

What is an objective?

One cannot alter a business process without changing its structure.

An example of a strategic inbound logistics process is the evaluation of potential suppliers.

Which of the following processes seeks to resolve issues that have long-range impact on the organization?

What is SOA? How does it improve business processes?

A(n)________ technology development process decides if a particular technology will be purchased or developed by the company.

Which of the following approaches to improvement seeks to improve process outputs by removing causes of defects and minimizing variability in the process?

A reasonable measure is accurate and consistent.

Providing after-sales support to enhance or maintain the value of a product is called service.

In the case of SOA, ________ allow(s)devices to communicate containers of data without being concerned about the data inside.