Exam 5: Using IS to Improve Processes

What are strategic processes? How are they different from managerial and operational processes?

The advantages of an enterprise system are generally not evident when multiple processes across several departments rely on it.

Service processes concern the management of finished-goods inventory and the movement of goods from that inventory to the customer.

Information silos are meant to make processes efficient and effective.

Setting a business's budget and introducing a new product are examples of ________.

Linkage is defined as ________.

Which of the following business processes is responsible for collecting, storing, and distributing products to buyers?

Explain the Six Sigma approach to process improvement.

One of the ways IS helps improve a process is by improving the control over the process.

Which of the following is true about strategic processes?

What are managerial processes?

The impact of one activity on another activity is called an actor.

IS and non-IS process improvements are distinct from one another and generally do not overlap.

Which of the following information systems facilitates strategic processes?

________ refers to a condition that exists when data are isolated in separated information systems or when data are duplicated in various places.

Service processes transform inputs into outputs.

Metrics are quantities assigned to attributes.

A(n)________ objective is one that focuses on doing the right things, thereby helping an organization achieve its strategic goals.

________ concern resource use and include planning, assessing, and analyzing the resources used by the company in pursuit of its objectives.

Consistent measures are reliable.